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VALTAKATU 31, 53100, Lappeenranta, Finland

Review Score

Based on 2248 reviews

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7.7

Service

9.3

449 reviews

Location

9.1

460 reviews

WiFi

8.7

30 reviews

Breakfast

8.5

583 reviews

Pool

5.7

88 reviews

Cleanliness

4.8

166 reviews

Room

3.6

627 reviews

Amenities

2.8

64 reviews

Vibe

1.4

172 reviews

100% Verified Real Reviews

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9.3

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Service at the restaurant and bar are great, and reception is efficient.

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9.1

"Great location"

Great location. Parking is good and affordable. Near downtown with great sightseeing and shopping.

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8.7

"Good internet service"

Good wifi quality. Free internet.

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8.5

"Tasty breakfast"

Tasty breakfast.

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5.7

"Ordinary pool"

Moderately clean pool area.

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4.8

"Could use a good cleaning"

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept.

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3.6

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Comfortable beds in spacious rooms. Kitchenette, minibar, A/C and furniture not great quality. Bathrooms are large but with substandard cleaning. Standard TV.

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2.8

"Amenities are not the best"

Grounds are fine, but with outdated facilities. Architecture not so nice.

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1.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel is fairly plain. Hotel could be more stylish. Good for traveling with friends.

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9.4

"Fantastic service"

Service is professional and friendly.

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8.9

"Great location"

Great location. Parking is good and affordable.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.5

"Best value for money"

Best value for money.

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5.7

"Ordinary pool"

Ordinary pool.

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5.1

"Quite clean"

Rooms and bathrooms inadequately cleaned.

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4.7

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Excellent beds but poor furnishing, in big but poorly maintained rooms.

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2.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.0

"Great location"

Great location with excellent sightseeing. Parking is good and affordable.

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8.9

"Good internet service"

Good internet service.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.6

"Best value for money"

Best value for money.

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5.9

"Ordinary pool"

Ordinary pool.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.0

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Excellent beds but poor furnishing, in big but poorly maintained rooms.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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9.2

"Fantastic service"

Friendly service.

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8.8

"Great location"

Great location and easy parking.

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8.4

"Tasty breakfast"

Tasty breakfast.

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5.1

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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4.2

"Room needs to be improved"

Older, poorly cleaned and maintained rooms and bathrooms. Comfortable beds in spacious rooms.

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1.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.1

"Room needs to be improved"

Room needs to be improved.

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