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Carrera 43 A No.7 - 50, ., Medellín, Colombia

Review Score

Based on 2994 reviews

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8.7

Location

9.4

381 reviews

Breakfast

7.1

267 reviews

Service

7.0

639 reviews

Room

5.3

630 reviews

Bar and Beverages

2.0

8 reviews

WiFi

2.0

52 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, close to public transport. Good car access, but so-so parking. Good restaurants & bars in the area.

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7.1

"Tasty breakfast"

Great and affordable breakfast.

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7.0

"Fantastic service"

Problems with management professionalism. Reception and restaurant service are not great, but is friendly. Housekeeping is satisfactory. Room service is average. Booking process should be better organized.

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5.3

"Room is all right"

Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C. Spacious, moderately new rooms, with nice views but average beds. Small rooms and poorly cleaned bathrooms. Room need better maintenance, and minibars are not great. Shower was ok.

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2.0

"Bar could improve"

Bar could improve.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.6

"Great pool"

Great pool.

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6.3

"Service is adequate"

Guests complain about reception and service professionalism. Lacking housekeeping and poor restaurant service, but friendly service overall. Room service is average.

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4.6

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Rooms are spacious with standard beds. Shower can be a problem.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.9

"Service is adequate"

Service staff are friendly, yet unprofessional and reception is poor.

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4.9

"Could use a good cleaning"

Rooms could be cleaner.

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4.3

"Room needs to be improved"

Poorly maintained and cleaned rooms with poor furnishings and TV's. Spacious, moderately new rooms, with nice views but average beds. Guests complained about minibars and bathrooms.

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9.0

"Great location"

Great location.

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7.9

"Great pool"

Great pool.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.6

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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6.5

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Good fitness area.

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4.7

"More comfort would be nice"

Noisy room lacking in comfort. Rooms are spacious with standard beds.

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4.7

"Room needs to be improved"

Outdated, insufficiently maintained rooms with poorly rated bathrooms. Okay beds and somewhat clean, big rooms with excellent views.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location.

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7.2

"Fantastic service"

Fantastic service.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.8

"Food is all right"

Food is all right.

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4.9

"Room needs to be improved"

Room needs to be improved.

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4.4

"More comfort would be nice"

More comfort would be nice.

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