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Carrera 43 A No.7 - 50, ., Medellín, Colombia

Review Score

Based on 2897 reviews

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8.7

Location

9.4

368 reviews

Pool

8.2

141 reviews

Breakfast

7.1

275 reviews

Service

7.0

634 reviews

Room

5.3

614 reviews

WiFi

1.5

53 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, close to public transport. Shopping, restaurants and bars in the area are great. Excellent parking and car access.

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8.2

"Great pool"

Clean pool area.

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7.1

"Tasty breakfast"

Great and affordable breakfast.

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7.0

"Fantastic service"

Reception and restaurant service are not great, but is friendly. Guests complain about the professionalism of the staff and management. Room service could have been improved. Booking process should be better organized. Pool/beach service is ok.

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5.3

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Badly maintained rooms with subpar minibars and TVs. Small rooms and poorly cleaned bathrooms. Older rooms and furniture. Shower can be a problem.

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1.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location.

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8.1

"Great pool"

Great pool.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.3

"Service is adequate"

Guests complain about reception and service professionalism. Lacking housekeeping and poor restaurant service, but friendly service overall. Room service could have been improved.

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4.5

"Room needs to be improved"

Older, poorly cleaned and maintained rooms and bathrooms. Excellent views from decently sized rooms with okay beds. Shower can be a problem.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location.

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8.1

"Great pool"

Great pool.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.7

"Service is adequate"

Friendly but unprofessional service, with complaints about reception and housekeeping staff.

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5.3

"Decent vibe"

Decent vibe. Hotel could use some updating. Stylish hotel. Relatively friendly Atmosphere.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.1

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Average-sized rooms with alright beds. Out-of-date rooms with complaints about the furniture, minibars, and TVs.

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1.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location.

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8.4

"Great pool"

Great pool.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.4

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Good fitness area.

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6.4

"Service is adequate"

Unprofessional, low rated restaurant service. Service is welcoming but the reception is subpar.

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5.1

"Decent vibe"

Decent vibe. Hotel could use some updating.

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4.8

"More comfort would be nice"

Beds are OK, but rooms generally uncomfortable and noisy.

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4.6

"Room needs to be improved"

Old, poorly-maintained rooms with deficient furniture and bathrooms. Views are good, menus are average, and rooms are acceptably clean.

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1.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location.

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7.2

"Fantastic service"

Fantastic service.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.7

"Food is all right"

Food is all right.

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5.1

"Room is all right"

Room is all right.

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4.5

"More comfort would be nice"

More comfort would be nice.

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