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33 BENSON STREET , K7K 5W2, Kingston, Canada

Review Score

Based on 518 reviews

heart

6.8

Location

9.0

98 reviews

Pool

7.8

19 reviews

Service

7.1

99 reviews

WiFi

7.1

7 reviews

Value for money

6.6

36 reviews

Room

5.0

198 reviews

Breakfast

4.7

12 reviews

Cleanliness

4.5

98 reviews

Vibe

4.5

73 reviews

Amenities

3.9

80 reviews

100% Verified Real Reviews

grey circle

9.0

"Great location"

Great location. Reasonably central, close to shopping, restaurants, and bars. Excellent parking and car access.

grey circle

7.8

"Great pool"

Great pool.

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7.1

"Fantastic service"

Service is acceptably professional but very friendly, with decent reception and housekeeping.

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7.1

"Good internet service"

Good internet service. Average wifi quality.

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6.6

"Fairly good value for money"

Fairly good value for money.

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5.0

"Room is all right"

Rooms are decent-sized but a little outdated. Guests complain about cleanliness, maintenance, and furnishing. Beds are great, but A/C is lacking. Bathrooms clean enough and adequately sized. Great shower.

grey circle

4.7

"Breakfast can be improved"

Breakfast can be improved.

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4.5

"Could use a good cleaning"

Bathrooms are relatively clean, but rooms are less well cleaned. Hotel facilities could use a good clean.

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4.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel. Atmosphere could be friendlier. Good choice for a city trip. Fine for a budget trip.

grey circle

3.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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9.2

"Great location"

Great location.

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6.6

"Service is adequate"

Service is average, but very friendly.

grey circle

6.5

"Fairly good value for money"

Fairly good value for money.

grey circle

5.0

"Room is all right"

Awesome beds, and reasonably clean rooms. Poorly maintained rooms with low quality furniture.

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4.5

"Could use a good cleaning"

Hotel facilities could use a good clean. Room cleanliness is acceptable.

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4.3

"Vibe is not too good"

Vibe is not too good. Entrance area is not particularly attractive.

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3.6

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

grey circle

9.0

"Great location"

Great location near lots of shopping.

grey circle

7.0

"Fantastic service"

Friendly service.

grey circle

6.5

"Fairly good value for money"

Fairly good value for money.

grey circle

4.6

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Comfortable beds.

grey circle

4.1

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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5.0

"Room is all right"

Room is all right.

grey circle

7.5

"Great pool"

Great pool.

grey circle

4.9

"Room needs to be improved"

Room needs to be improved.

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