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Via San Giovanni Maggiore Pignatelli 15, 80134, Napoli, Italy

Review Score

Based on 1919 reviews

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8.1

Location

8.8

553 reviews

Service

8.7

566 reviews

Breakfast

7.9

499 reviews

Amenities

7.3

255 reviews

Value for money

5.8

56 reviews

Cleanliness

4.9

124 reviews

Room

4.6

628 reviews

Pool

2.9

5 reviews

WiFi

2.9

50 reviews

Wellness Area

2.7

8 reviews

Bar and Beverages

1.3

12 reviews

100% Verified Real Reviews

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8.8

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Not great access by car, with poorly rated parking. Parking should be cheaper.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception. Decent housekeeping, but poor restaurant service.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.3

"Great amenities"

Buildings are great but the grounds are not. Beautiful architecture. Terrace is nice but entrance area is not so wonderful. Elevator in need of updating.

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5.8

"Fairly good value for money"

Fairly good value for money.

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4.9

"Could use a good cleaning"

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

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4.6

"Room needs to be improved"

Outdated rooms with low rated balconies and lacking maintenance. Room cleanliness, size and beds are average, but A/C is sub-par. Small rooms and poorly cleaned bathrooms. Poor views, furniture, and TV's. Shower can be a problem.

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2.9

"Pool should be renewed"

Pool should be renewed.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.3

"Bar could improve"

Bar could improve.

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9.2

"Great location"

Good location, but hard to reach by car. Near downtown with great sightseeing and shopping.

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9.0

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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7.3

"Great amenities"

Nice hotel buildings and lovely terraces. Outdated facilities with a decent entrance area. Beautiful architecture.

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7.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel. Entrance area is ok. Luxurious Hotel.

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6.7

"Food is all right"

Poor dining experience, largely due to dirty a dining area and poor sides. The menu is okay, with great desserts.

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6.4

"Breakfast is average"

Breakfast is average.

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6.1

"Fairly good value for money"

Fairly good value for money.

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4.7

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Average-sized rooms with alright beds. Small rooms and poorly cleaned bathrooms. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

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4.5

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Great location"

Great location.

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8.8

"Fantastic service"

Friendly service and great reception.

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7.6

"Great amenities"

Nice building. Beautiful architecture.

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7.4

"Tasty breakfast"

Tasty breakfast.

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5.7

"Fairly good value for money"

Fairly good value for money.

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5.4

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels.

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5.1

"Quite clean"

Room cleanliness is acceptable.

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4.2

"Room needs to be improved"

Poor maintenance in rooms and bathrooms. Rooms and beds are adequate.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Great location"

Great location.

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8.8

"Fantastic service"

Friendly service.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.2

"Delicious food"

Delicious food.

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7.2

"Great amenities"

Nice building.

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6.8

"Decent vibe"

Decent vibe.

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5.8

"Comfortable"

Rooms are big and moderately comfortable.

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4.8

"Could use a good cleaning"

Could use a good cleaning.

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4.5

"Room needs to be improved"

Spacious, yet somewhat poorly rated rooms.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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