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Via San Giovanni Maggiore Pignatelli 15, 80134, Napoli, Italy

Review Score

Based on 1553 reviews

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8.1

Location

9.1

471 reviews

Service

8.8

528 reviews

Vibe

6.8

192 reviews

Breakfast

6.7

427 reviews

Amenities

6.6

215 reviews

Food

6.3

106 reviews

Value for money

5.3

50 reviews

Room

5.1

531 reviews

Cleanliness

4.8

101 reviews

WiFi

3.5

45 reviews

Pool

2.5

6 reviews

100% Verified Real Reviews

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9.1

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Not great access by car, with poorly rated parking.

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8.8

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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6.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Entrance area is not particularly attractive. Nice boutique hotel. Good for traveling with friends. Good choice for a city trip.

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6.7

"Breakfast is average"

Breakfast is average.

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6.6

"Ordinary amenities"

Poor quality lobby with mediocre facilities. Beautiful architecture. Awesome terrace. Elevator in need of updating. Hotel grounds need more attention.

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6.3

"Food is all right"

Poor dining experience with untidy dining area. Nice menu with delicious desserts. Side dishes are all right.

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5.3

"Fairly good value for money"

Fairly good value for money.

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5.1

"Room is all right"

Room relatively tidy with acceptable beds and furniture. Small rooms and poorly cleaned bathrooms. Subpar balconies in poorly maintained rooms. Rooms need updating with bad TV's and A/C.

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4.8

"Could use a good cleaning"

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Pool should be renewed"

Pool should be renewed.

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9.2

"Great location"

Good location, but hard to reach by car. Near downtown with great sightseeing and shopping.

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8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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7.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Entrance area is not particularly attractive.

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7.1

"Great amenities"

Nice hotel buildings and lovely terraces. Poor quality lobby with mediocre facilities. Beautiful architecture. Elevator in need of updating.

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6.3

"Food is all right"

Poor dining experience with untidy dining area. Nice menu with delicious desserts. Side dishes are all right.

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6.0

"Breakfast is average"

Breakfast is average.

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5.7

"Fairly good value for money"

Fairly good value for money.

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5.2

"Room is all right"

Average rooms with standard beds. Guests complain about cleanliness, maintenance, and A/C. Small rooms and poorly cleaned bathrooms. Poorly furnished with bad TV's and balconies. Shower can be a problem.

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4.6

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location with excellent sightseeing.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.7

"Breakfast is average"

Breakfast is average.

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6.7

"Ordinary amenities"

Average hotel building. Beautiful architecture.

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6.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel.

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5.4

"Fairly good value for money"

Fairly good value for money.

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5.2

"Comfortable"

Fairly comfortable and quiet stay, but beds are poor.

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4.9

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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4.5

"Room needs to be improved"

Out-of-date, poorly maintained rooms with bad bathrooms and beds. Room cleanliness is acceptable.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location.

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8.7

"Fantastic service"

Friendly service.

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6.7

"Food is all right"

Food is all right.

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6.7

"Ordinary amenities"

Average hotel building.

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6.7

"Decent vibe"

Decent vibe.

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6.5

"Breakfast is average"

Breakfast is average.

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5.8

"Comfortable"

Comfort and noise level are okay, rooms are large.

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5.0

"Room is all right"

Room needs to be improved. Rooms spacious and relatively tidy.

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4.9

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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