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Via San Giovanni Maggiore Pignatelli 15, 80134, Napoli, Italy

Review Score

Based on 1597 reviews

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8.1

Location

9.0

482 reviews

Service

8.6

512 reviews

Amenities

6.8

211 reviews

Breakfast

6.8

432 reviews

Value for money

6.7

47 reviews

Room

4.6

533 reviews

Cleanliness

4.3

103 reviews

WiFi

3.3

46 reviews

Bar and Beverages

2.7

7 reviews

100% Verified Real Reviews

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9.0

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Not great access by car, with poorly rated parking.

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8.6

"Fantastic service"

Mostly friendly and professional service, but bad restaurant service. Decent reception and housekeeping.

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6.8

"Ordinary amenities"

Facilities and entrance area are okay. Beautiful architecture. Elevator in need of updating. Hotel grounds need more attention.

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6.8

"Breakfast is average"

Breakfast is average.

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6.7

"Fairly good value for money"

Fairly good value for money.

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4.6

"Room needs to be improved"

Old, poorly cleaned rooms with okay beds and acceptable sizes. Small rooms and poorly cleaned bathrooms. Substandard furniture with poor A/C, TV's and balconies. Badly maintained rooms with no views to speak of. Shower can be a problem.

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4.3

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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2.7

"Bar could improve"

Bar could improve.

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9.1

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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9.1

"Great location"

Good location, but hard to reach by car. Near downtown with great sightseeing and shopping.

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7.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Entrance area is ok.

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7.2

"Great amenities"

Nice building. Facilities and entrance area are okay. Beautiful architecture. Elevator in need of updating.

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6.9

"Fairly good value for money"

Fairly good value for money.

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6.3

"Food is all right"

Poor dining experience, largely due to dirty a dining area and poor sides. The menu is okay, with great desserts.

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6.1

"Breakfast is average"

Breakfast is average.

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4.9

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Average-sized rooms with alright beds. Small rooms and poorly cleaned bathrooms. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

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4.1

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location with excellent sightseeing.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.0

"Great amenities"

Nice building. Beautiful architecture.

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6.9

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel.

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6.6

"Fairly good value for money"

Fairly good value for money.

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6.6

"Breakfast is average"

Breakfast is average.

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4.7

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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4.3

"Room needs to be improved"

Out-of-date, poorly maintained rooms with bad bathrooms and beds. Fine room size and cleanliness.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location.

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8.6

"Fantastic service"

Friendly service.

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7.0

"Awesome vibe"

Awesome vibe.

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6.9

"Ordinary amenities"

Average hotel building.

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6.5

"Breakfast is average"

Breakfast is average.

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5.6

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough.

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4.6

"Room needs to be improved"

Average sized, poorly cleaned rooms and bathrooms.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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