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Arturo Prat 433 , 5110212, Valdivia, Chile

Review Score

Based on 953 reviews

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8.3

Location

8.5

152 reviews

Service

6.3

130 reviews

Room

5.1

251 reviews

Breakfast

4.7

118 reviews

Comfort

4.7

118 reviews

Food

4.4

43 reviews

WiFi

4.4

16 reviews

Cleanliness

4.1

40 reviews

Amenities

3.6

25 reviews

100% Verified Real Reviews

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8.5

"Great location"

Awesome location near city centre, but inconvenient parking.

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6.3

"Service is adequate"

Guests complain about reception and service professionalism. Housekeeping and restaurant service are friendly.

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5.1

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Old rooms with substandard TV's, furniture and air conditioning. Poorly maintained and cleaned rooms. Bathrooms are not great, but moderately clean. Shower can be a problem.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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4.7

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Rooms are spacious with standard beds.

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4.4

"Food could be better"

Food and menu are not highly reviewed. Bad desserts & fruits.

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4.4

"Complaints about WiFi"

Complaints about WiFi.

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4.1

"Could use a good cleaning"

Bathrooms are relatively clean, but rooms are less well cleaned. Moderately clean hotel facilities.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.4

"Service is adequate"

Service is average, but very friendly. Guests complained about the staff at reception and housekeeping.

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5.7

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Inadequately cleaned and maintained rooms and bathrooms. A/C and TV are subpar.

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5.0

"Comfortable"

Uncomfortable, with guests complaining about noise and the A/C. Rooms are spacious with standard beds.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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4.5

"Food could be better"

Food could be better.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.4

"Great location"

Great location.

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6.3

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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5.1

"Breakfast is average"

Breakfast is average.

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5.1

"Fairly good value for money"

Fairly good value for money.

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5.0

"Room is all right"

Big enough rooms with awesome views. Bad bathrooms with deficient A/C and inadequately clean rooms.

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4.7

"More comfort would be nice"

Some problems with A/C and room comfort. Spacious rooms.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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3.8

"Food could be better"

Food could be better.

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3.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.5

"Great location"

Great location.

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6.0

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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5.1

"Room is all right"

Room is all right.

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4.2

"Breakfast can be improved"

Breakfast can be improved.

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