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32-34 Norfolk Square , W2 1RS, London, United Kingdom

Review Score

Based on 799 reviews

heart

7.0

Location

9.4

236 reviews

Service

8.9

184 reviews

WiFi

6.5

30 reviews

Room

5.4

296 reviews

Breakfast

5.0

155 reviews

Vibe

3.7

70 reviews

Amenities

1.8

110 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location with good access by car. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.5

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.4

"Room is all right"

Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Small rooms and poorly cleaned bathrooms. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Great minibars and good TVs.

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5.0

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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3.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Accommodation could use some updating. Accommodation could be more stylish. Accommodation is fairly plain. Entrance area is not particularly attractive.

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1.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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9.3

"Great location"

Great location.

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9.1

"Fantastic service"

Friendly service.

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6.6

"Quite clean"

Room cleanliness is acceptable.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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4.4

"Room needs to be improved"

Small rooms with below average bathrooms and poor maintenance. Rooms are quite clean and beds are standard.

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3.7

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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9.5

"Great location"

Great location.

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9.1

"Fantastic service"

Friendly service.

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6.7

"Quite clean"

Quite clean.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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4.8

"Room needs to be improved"

Poor rooms and bathrooms.

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4.2

"More comfort would be nice"

Noisy room lacking in comfort.

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9.4

"Great location"

Great location.

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5.6

"Breakfast is average"

Breakfast is average.

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4.9

"Room needs to be improved"

Room needs to be improved.

Photos from travellers