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Bocagrande Av San Martin No 4-41, 130001, Cartagena, Colombia

Review Score

Based on 492 reviews

heart

6.7

Location

8.3

79 reviews

Food

6.8

82 reviews

Breakfast

6.7

14 reviews

Service

4.7

144 reviews

Room

3.4

128 reviews

Bar and Beverages

3.0

11 reviews

Vibe

2.9

67 reviews

Cleanliness

2.7

46 reviews

Comfort

2.7

52 reviews

Pool

1.9

18 reviews

Amenities

1.7

93 reviews

WiFi

0.0

6 reviews

100% Verified Real Reviews

grey circle

8.3

"Great location"

Great location. Great shopping and the beach nearby.

grey circle

6.8

"Food is all right"

Decent food and menu. No good fish & seafood.

grey circle

6.7

"Breakfast is average"

Breakfast is average.

grey circle

4.7

"Service could be improved"

Friendly but unprofessional service, with complaints about reception and housekeeping staff.

grey circle

3.4

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Small, poorly maintained rooms with subpar beds and furnishing. Shower can be a problem. Great view.

grey circle

3.0

"Bar could improve"

Poor bar with subpar drinks.

grey circle

2.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

grey circle

2.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

grey circle

2.7

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

grey circle

1.9

"Pool should be renewed"

Pool should be renewed.

grey circle

1.7

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating.

grey circle

0.0

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

8.4

"Great location"

Great location.

grey circle

6.9

"Food is all right"

Food is all right.

grey circle

5.3

"Service is adequate"

Service is adequate.

grey circle

3.0

"Room needs to be improved"

Rooms need regular maintenance.

grey circle

2.8

"More comfort would be nice"

More comfort would be nice.

grey circle

2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

2.0

"Amenities are not the best"

Hotel buildings could use some improvement.

grey circle

8.0

"Great location"

Great location.

grey circle

6.5

"Food is all right"

Food is all right.

grey circle

5.0

"Service is adequate"

Service could be improved.

grey circle

2.7

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

grey circle

2.6

"More comfort would be nice"

Not very comfortable, with poor beds.

grey circle

1.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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