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Bocagrande Av San Martin No 4-41, 130001, Cartagena, Colombia

Review Score

Based on 519 reviews

heart

6.8

Location

9.2

82 reviews

Breakfast

8.8

8 reviews

Food

7.4

98 reviews

Service

7.3

151 reviews

Bar and Beverages

4.3

11 reviews

Vibe

3.7

57 reviews

Room

3.6

127 reviews

Cleanliness

3.1

38 reviews

WiFi

3.1

8 reviews

Comfort

2.7

44 reviews

Amenities

2.3

82 reviews

100% Verified Real Reviews

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9.2

"Great location"

Excellent location close to the beach.

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8.8

"Tasty breakfast"

Tasty breakfast.

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7.4

"Delicious food"

Great menu and food but poor all-round dining experience.

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7.3

"Fantastic service"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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4.3

"Bar could improve"

Poor bar with subpar drinks.

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3.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Good casino hotel.

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3.6

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Great views, but poor quality beds and furniture in somewhat old rooms. Guests don't like the TVs, minibars, or A/C in the small rooms.

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3.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.1

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.7

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

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2.3

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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9.3

"Great location"

Excellent location close to the beach.

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7.4

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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7.2

"Delicious food"

Delicious food.

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3.9

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms.

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3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.1

"Could use a good cleaning"

Rooms could be cleaner.

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2.8

"More comfort would be nice"

More comfort would be nice.

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2.2

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.1

"Great location"

Great location.

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7.4

"Delicious food"

Delicious food.

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6.9

"Service is adequate"

Friendly, acceptably professional service.

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3.4

"Room needs to be improved"

Rooms have issues with cleanliness, uncomfortable beds, and poor A/C.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.6

"Could use a good cleaning"

Rooms could be cleaner.

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2.5

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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