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Bocagrande Av San Martin No 4-41, 130001, Cartagena, Colombia

Review Score

Based on 478 reviews

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6.8

Location

9.1

72 reviews

Breakfast

7.5

8 reviews

Food

6.6

82 reviews

Service

6.2

121 reviews

Vibe

3.3

45 reviews

Room

3.1

111 reviews

Comfort

2.6

40 reviews

Pool

1.9

12 reviews

Cleanliness

1.8

34 reviews

Amenities

1.6

71 reviews

WiFi

0.0

8 reviews

100% Verified Real Reviews

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9.1

"Great location"

Excellent location close to the beach.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.6

"Food is all right"

Food is all right.

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6.2

"Service is adequate"

Friendly but unprofessional service, with complaints about reception and housekeeping staff.

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3.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is fairly plain. Good casino hotel.

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3.1

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Untidy bathrooms and bad A/C, minibar and furniture. Great views from small rooms with subpar beds. Shower can be a problem.

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2.6

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

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1.9

"Pool should be renewed"

Pool should be renewed.

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1.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.6

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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0.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Excellent location close to the beach.

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6.6

"Service is adequate"

Service is average, but very friendly.

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6.4

"Food is all right"

Food is all right.

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3.5

"Room needs to be improved"

Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.8

"More comfort would be nice"

Some problems with A/C and room comfort.

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2.1

"Could use a good cleaning"

Rooms could be cleaner.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.0

"Great location"

Great location.

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6.3

"Food is all right"

Food is all right.

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5.5

"Service is adequate"

Service is average, but very friendly.

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2.8

"Room needs to be improved"

Poor beds in rooms needing some cleaning.

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2.8

"Vibe is not too good"

Vibe is not too good.

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2.6

"More comfort would be nice"

Not very comfortable, with poor beds.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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1.5

"Could use a good cleaning"

Rooms could be cleaner.

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