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3-1, Karashima-cho, Chuo-ku,, 860-0804, Kumamoto-shi, Japan

Review Score

Based on 3691 reviews

heart

8.7

Bar and Beverages

9.6

193 reviews

Food

9.4

632 reviews

Wellness Area

9.3

837 reviews

Breakfast

9.3

474 reviews

Location

9.1

855 reviews

Value for money

8.9

613 reviews

Amenities

8.5

286 reviews

WiFi

8.5

11 reviews

Vibe

8.4

224 reviews

Service

8.1

734 reviews

Room

7.4

1068 reviews

Comfort

4.8

448 reviews

100% Verified Real Reviews

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9.6

"Bar is awesome"

Great, affordable bar with good drinks.

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9.4

"Delicious food"

Great overall dining experience, good side dishes, and good snacks. Awesome pasta. Well-priced restaurant with good menu and decent desserts. Tasty vegetables. Tasty soups.

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9.3

"Great wellness & sports facilities"

Clean and nice sauna area.

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9.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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9.1

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Good accessibility by car. Close to public transport. Train station is a bit far. Standard parking prices.

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8.9

"Best value for money"

Best value for money. Well-priced food and beverages. High priced breakfast.

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8.5

"Great amenities"

Nice smoking area. New facilities. Pleasant hotel grounds. Elevator is ok.

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8.5

"Good internet service"

Good internet service. Average wifi quality.

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8.4

"Awesome vibe"

Awesome vibe. Modern Hotel. Stylish hotel. Luxurious Hotel. Nice for romantic trips. Awesome for families. Good choice for a city trip.

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8.1

"Fantastic service"

Friendly and professional staff, and great laundry service. Decent reception and housekeeping. Good shuttle service. Smooth booking process. Great hotel security.

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7.4

"Great room"

New, well kept rooms with great views. Small rooms and poorly cleaned bathrooms. Rooms could be larger. Great beds in acceptably clean rooms with good TV's. Shower can be a problem. Furniture and air conditioning are as expected.

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4.8

"More comfort would be nice"

Small suites with problems of comfort and noise. Great beds and decent A/C.

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9.7

"Bar is awesome"

Great, affordable bar with good drinks.

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9.6

"Great location"

Great location. Good shopping and sightseeing. Good car access, but so-so parking.

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9.3

"Tasty breakfast"

Tasty breakfast.

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9.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.1

"Best value for money"

Best value for money. Well-priced food and beverages.

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9.1

"Delicious food"

Good food, especially side dishes. Awesome pasta. Restaurant is well-priced with a great menu.

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8.8

"Great amenities"

Nice building.

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8.5

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel.

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7.7

"Great room"

Great beds, and new, mostly clean rooms. Small rooms, but decent bathrooms.

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7.1

"Clean"

Clean hotel facilities. Room cleanliness is acceptable.

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4.6

"More comfort would be nice"

Small rooms with complaints about comfort, but good beds.

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9.6

"Delicious food"

Good food, especially side dishes. Restaurant is well-priced with a great menu. Awesome pasta.

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9.6

"Bar is awesome"

Great, affordable bar with good drinks.

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9.3

"Tasty breakfast"

Tasty breakfast.

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9.1

"Great location"

Great location with good access by car. Near downtown with great sightseeing and shopping.

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9.0

"Best value for money"

Best value for money. Well-priced food and beverages.

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8.9

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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8.4

"Great amenities"

Nice building.

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8.1

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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7.4

"Great room"

Excellent rooms and bathrooms. Rooms are small, but beds are great. Decent rooms and views.

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4.6

"More comfort would be nice"

Small rooms with complaints about comfort, but good beds.

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9.7

"Bar is awesome"

Great, affordable bar with good drinks.

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9.6

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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9.5

"Delicious food"

Low-priced, tasty food. Awesome pasta.

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9.3

"Tasty breakfast"

Tasty breakfast.

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9.2

"Great location"

Great location. Near to downtown with good options for sightseeing.

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8.4

"Best value for money"

Best value for money. Well-priced food and beverages.

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8.3

"Great amenities"

Nice building.

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8.3

"Great room"

Well-kept rooms, with acceptable bathrooms. Awesome beds and clean enough, but small, rooms. Shower can be a problem.

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8.3

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.2

"Awesome vibe"

Awesome vibe.

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7.8

"Clean"

Relatively clean rooms.

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9.6

"Bar is awesome"

Great, affordable bar with good drinks.

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9.4

"Tasty breakfast"

Tasty breakfast.

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9.4

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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9.4

"Delicious food"

Excellent menu and food at good prices. Awesome pasta.

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9.1

"Great location"

Great location with good access by car. Good shopping and sightseeing. Train station is a bit far.

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8.5

"Great amenities"

Nice building.

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8.3

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Good shuttle service.

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8.1

"Great room"

Well-maintained rooms with comfortable beds. Small rooms and poorly cleaned bathrooms. Small and somewhat poorly cleaned rooms. Shower can be a problem.

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7.9

"Awesome vibe"

Awesome vibe.

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7.8

"Clean"

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

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