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3-1, Karashima-cho, Chuo-ku,, 860-0804, Kumamoto-shi, Japan

Review Score

Based on 3201 reviews

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8.8

Bar and Beverages

9.7

120 reviews

WiFi

9.6

13 reviews

Breakfast

9.5

446 reviews

Wellness Area

9.4

751 reviews

Food

9.3

604 reviews

Location

9.1

845 reviews

Value for money

8.8

562 reviews

Service

8.8

682 reviews

Amenities

8.7

263 reviews

Vibe

8.0

171 reviews

Room

6.8

994 reviews

100% Verified Real Reviews

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9.7

"Bar is awesome"

Great, affordable bar with good drinks.

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9.6

"Good internet service"

Good wifi quality.

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9.5

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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9.4

"Great wellness & sports facilities"

Clean and nice sauna area.

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9.3

"Delicious food"

Well priced, excellent restaurant, but low rated dessert. Awesome pasta. Menu are great with excellent side dishes and snacks. Tasty soups.

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9.1

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Close to public transport. Train station is a bit far.

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8.8

"Best value for money"

Best value for money. Well-priced food and beverages. Acceptable breakfast prices.

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8.8

"Fantastic service"

Friendly service, especially good laundry service. Professional service and great reception, but poor housekeeping. Good shuttle service. Smooth booking process.

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8.7

"Great amenities"

New facilities with a great entrance area. Elevator in need of updating.

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8.0

"Awesome vibe"

Awesome vibe. Modern Hotel. Pleasant entrance area. Luxurious Hotel. Stylish hotel. Nice for romantic trips. Good choice for a city trip. Good for traveling with friends.

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6.8

"Room is all right"

Small, slightly outdated but clean rooms, and great beds. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem. Well-kept rooms with nice views. Furniture and air conditioning are as expected. Good TV's and kitchenettes.

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9.8

"Bar is awesome"

Great, affordable bar with good drinks.

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9.6

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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9.5

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Good car access, but so-so parking.

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9.4

"Best value for money"

Best value for money. Well-priced food and beverages.

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9.3

"Tasty breakfast"

Tasty breakfast.

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9.2

"Delicious food"

Nice, affordable dining, with good snacks. Awesome pasta. Great menu with excellent sides.

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9.2

"Fantastic service"

Service generally professional but some complaints about housekeeping. Good shuttle service.

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8.8

"Great amenities"

Nice building.

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8.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel.

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7.7

"Clean"

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

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6.3

"Room is all right"

The relatively modern rooms are clean enough and the beds are excellent. Impressive bathroom. Rooms are small with poor air conditioning. Shower can be a problem. Bathroom needs cleaning.

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4.3

"More comfort would be nice"

Small, not so comfortable rooms with nice beds but poor A/C.

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9.7

"Bar is awesome"

Great, affordable bar with good drinks.

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9.6

"Tasty breakfast"

Tasty breakfast.

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9.4

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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9.3

"Delicious food"

Well-priced and good food with great snacks. Great menu with excellent sides. Awesome pasta.

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9.2

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Good car access, but so-so parking.

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9.0

"Best value for money"

Best value for money. Well-priced food and beverages.

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8.8

"Fantastic service"

Friendly and professional staff, and great laundry service. Good shuttle service.

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8.4

"Great amenities"

Nice building.

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6.5

"Room is all right"

Small and somewhat poorly cleaned rooms. Excellent, average sized bathrooms. Excellent beds and great views. Adequate room age and A/C.

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9.7

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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9.5

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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9.4

"Tasty breakfast"

Tasty breakfast.

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9.2

"Delicious food"

Excellent menu and food at good prices. Awesome pasta.

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8.8

"Great location"

Great location with good access by car. Near downtown with great sightseeing and shopping.

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8.6

"Great amenities"

Nice building.

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8.6

"Fantastic service"

Service is professional and friendly. Smooth booking process. Good shuttle service.

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8.0

"Awesome vibe"

Awesome vibe.

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8.0

"Clean"

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

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7.7

"Great room"

Well-maintained rooms with comfortable beds. Average sized rooms which are decently clean, but with cleanliness problems in the bathrooms. Shower can be a problem.

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9.8

"Bar is awesome"

Great, affordable bar with good drinks.

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9.5

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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9.4

"Tasty breakfast"

Tasty breakfast.

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9.4

"Great location"

Great location. Near to the city centre with good shopping options nearby.

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9.3

"Delicious food"

Low-priced, tasty food. Awesome pasta.

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9.2

"Fantastic service"

Fantastic service.

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8.8

"Great amenities"

Nice building.

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8.3

"Clean"

Clean hotel facilities. Clean rooms.

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8.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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8.3

"Great room"

Decent, clean rooms with great beds and nice bathrooms. Shower can be a problem.

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8.2

"Best value for money"

Best value for money. Well-priced food and beverages.

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