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1-7-14, Akashi, Chuo-ku,, 950-0084, Niigata-shi, Japan

Review Score

Based on 2117 reviews

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8.3

Bar and Beverages

10.0

6 reviews

Breakfast

9.3

449 reviews

Food

9.0

424 reviews

Wellness Area

8.8

634 reviews

Service

7.9

443 reviews

Location

7.4

402 reviews

Room

6.9

855 reviews

WiFi

2.0

48 reviews

100% Verified Real Reviews

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10.0

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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9.3

"Tasty breakfast"

Tasty breakfast.

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9.0

"Delicious food"

Great dining experience - good menu and good prices. Awesome pasta. Tasty side dishes, desserts, and fruits.

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8.8

"Great wellness & sports facilities"

Clean and nice sauna area.

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7.9

"Fantastic service"

Service is welcoming, but housekeeping is not great. Great reception and laundry service. Good shuttle service. Recreation staff is ok. Great hotel security.

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7.4

"Great location"

Good location, but far from city centre. Train station is a bit far. Decent, but pricey, parking. Good accessibility by car.

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6.9

"Room is all right"

Average, small rooms with deficient A/C. Clean rooms with great views, large bathrooms and excellent beds. Well-maintained rooms with great minibars. Shower can be a problem. Modern rooms, with lovely furnishings and kitchenettes. Standard TV.

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2.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.4

"Tasty breakfast"

Tasty breakfast.

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9.2

"Delicious food"

Excellent menu and food at good prices. Awesome pasta.

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8.9

"Great wellness & sports facilities"

Clean and nice sauna area.

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8.4

"Clean"

Clean hotel facilities. Wellness areas and rooms are clean. Bathroom needs cleaning.

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8.3

"Fantastic service"

Service is friendly, but so-so housekeeping. Good shuttle service.

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7.0

"Great room"

Well-appointed and clean rooms with excellent beds. Bathrooms are large but with substandard cleaning. Acceptable room size and TV's. Shower can be a problem.

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6.8

"Location is ok"

Great location with good parking. Train station is a bit far.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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7.7

"Fantastic service"

Great service, especially at reception. Good shuttle service.

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7.3

"Great location"

Great location near lots of shopping. Train station is a bit far.

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7.2

"Great room"

Excellent rooms with wonderful beds. Bathrooms are large but with substandard cleaning. Rooms are small with poor air conditioning. Rooms are somewhat clean but have fantastic views. Moderately well-maintained rooms with OK TV's. Shower can be a problem.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Delicious food"

Excellent menu and food at good prices. Awesome pasta.

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9.3

"Tasty breakfast"

Tasty breakfast.

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8.9

"Great wellness & sports facilities"

Clean and nice sauna area.

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8.1

"Great location"

Great location and easy parking. Train station is a bit far.

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8.0

"Fantastic service"

Great service, especially at reception. Good shuttle service. Housekeeping can be a problem.

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7.6

"Great room"

Small, yet clean rooms with lovely views. Well-maintained rooms, large bathrooms, and great beds.

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9.5

"Tasty breakfast"

Tasty breakfast.

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9.2

"Delicious food"

Delicious food. Awesome pasta.

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8.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.7

"Fantastic service"

Service generally professional but some complaints about housekeeping.

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7.3

"Great room"

Excellent rooms and bathrooms. Awesome beds and clean enough, but small, rooms.

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7.2

"Great location"

Great location.

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