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3-9-1, Inaho, 047-0032, Otaru-shi, Japan

Review Score

Based on 6601 reviews

heart

8.8

Location

9.4

1977 reviews

Breakfast

9.4

1150 reviews

Wellness Area

9.0

1120 reviews

Cleanliness

8.9

431 reviews

Vibe

8.3

405 reviews

Amenities

8.1

416 reviews

Service

7.8

1109 reviews

Room

7.5

1906 reviews

WiFi

5.8

34 reviews

Comfort

4.3

839 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Close to public transport and the train. Near enough to the city centre, with great sightseeing, shopping, and dining. Good accessibility by car. Decent, but pricey, parking.

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9.4

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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9.0

"Great wellness & sports facilities"

Clean and nice sauna area.

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8.9

"Clean"

Clean hotel facilities. Rooms and dining area are clean, bathrooms acceptably so. Clean wellness & sports facilities.

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8.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Relatively modern hotel. Stylish hotel. Luxurious Hotel. Pleasant entrance area. Good for traveling with friends. Suitable for solo travelers. Good choice for a city trip.

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8.1

"Great amenities"

Some new facilities, with great buildings and an excellent entrance area. Smoking area is ok. Elevator in need of updating. Beautiful architecture.

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7.8

"Fantastic service"

Friendly service, especially good laundry service. Good reception and housekeeping. Great hotel security. Booking process is sufficient. Recreation staff is nice.

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7.5

"Great room"

Clean rooms with average furniture, beds and room maintenance. Small, old rooms with deficient A/C and minibars. Nice, moderately clean bathrooms. Views are decent, and so are the TV's. Shower was ok. Good kitchenette.

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5.8

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.3

"More comfort would be nice"

Guests complained about room size, comfort, beds, and A/C.

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9.5

"Great location"

Great location. Close to public transport and the train. Good shopping and sightseeing. Excellent parking and car access.

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9.3

"Tasty breakfast"

Tasty breakfast.

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9.2

"Delicious food"

Great dining, menu, and snacks, at affordable prices. Awesome pasta. Great seafood, side dishes, and desserts. Good sushi.

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8.8

"Great wellness & sports facilities"

Clean and nice sauna area.

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8.5

"Clean"

Clean hotel facilities. Wellness areas and rooms are clean. Bathroom is relatively clean.

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8.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Luxurious Hotel. Pleasant entrance area. Relatively modern hotel.

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8.3

"Great amenities"

Great hotel buildings and entrance area.

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7.7

"Fantastic service"

Great, friendly housekeeping. Booking process is sufficient. Great hotel security.

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7.3

"Great room"

Small, yet clean rooms with lovely views. Nice, moderately clean bathrooms. Acceptably maintained rooms with mediocre beds and furniture. Shower was ok.

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4.3

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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9.6

"Great location"

Great location with good access by car. Close to public transport and the train. Good shopping and sightseeing.

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9.2

"Tasty breakfast"

Tasty breakfast.

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9.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.0

"Delicious food"

Great overall dining experience, good side dishes, and good snacks. Well-priced restaurant with great menu and good seafood. Awesome pasta. Good sushi.

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8.9

"Clean"

Clean hotel facilities. Clean rooms.

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8.7

"Best value for money"

Best value for money. Affordable food.

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8.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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8.1

"Great amenities"

Nice building.

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7.8

"Fantastic service"

Service is professional and friendly.

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7.7

"Great room"

Clean rooms with nice bathrooms and beautiful views. Beds are fine in small, decently maintained rooms. Shower was ok.

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4.3

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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9.2

"Great location"

Great location with good access by car. Good shopping and sightseeing. Train station is close.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.9

"Clean"

Clean hotel facilities. Clean rooms.

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8.2

"Great amenities"

Nice building.

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8.2

"Fantastic service"

Friendly service, especially good laundry service. Professional service and good reception. Great hotel security.

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7.8

"Awesome vibe"

Awesome vibe. Luxurious Hotel.

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7.8

"Great room"

Cramped, yet clean rooms with decent beds. Excellent, average sized bathrooms.

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9.5

"Great location"

Great location with excellent sightseeing.

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9.4

"Tasty breakfast"

Tasty breakfast.

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9.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.1

"Clean"

Clean rooms.

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8.4

"Great amenities"

Nice building.

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8.0

"Fantastic service"

Friendly service and great reception.

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7.9

"Great room"

Small, but tidy rooms with nice bathrooms.

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7.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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