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3-9-1, Inaho, 047-0032, Otaru-shi, Japan

Review Score

Based on 4749 reviews

heart

8.8

Location

9.5

1651 reviews

Wellness Area

9.0

874 reviews

Food

9.0

908 reviews

Breakfast

9.0

944 reviews

Cleanliness

8.8

337 reviews

Vibe

7.9

315 reviews

Amenities

7.8

341 reviews

Service

7.8

917 reviews

Room

6.7

1517 reviews

WiFi

4.7

27 reviews

Comfort

4.4

693 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Good accessibility by car. Standard parking prices.

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9.0

"Great wellness & sports facilities"

Clean and nice sauna area.

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9.0

"Delicious food"

Clean dining area, good desserts and fruits, and a nice overall dining experience. Great, well priced menu with excellent snacks. Awesome pasta. Seafood and side dishes are delicious. Good sushi.

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9.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.8

"Clean"

Clean hotel facilities. Rooms and dining area are clean, bathrooms acceptably so. Clean wellness & sports facilities.

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7.9

"Awesome vibe"

Awesome vibe. Modern Hotel. Entrance area is ok. Stylish hotel. Luxurious Hotel. Good for traveling with friends. Suitable for solo travelers. Good choice for a city trip.

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7.8

"Great amenities"

Good outdoor sports facilities. Great hotel grounds and buildings. Facilities and entrance area are okay. Elevator in need of updating. Nice smoking area. Beautiful architecture.

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7.8

"Fantastic service"

Friendly service and good housekeeping, with average wait staff. Great laundry service and all-around professional staff. Booking process is sufficient. Great hotel security. Recreation staff is nice.

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6.7

"Room is all right"

Acceptably maintained rooms with mediocre beds and furniture. Impressive bathroom. Rooms are small with poor air conditioning. Great views from updated, clean rooms. Bathrooms clean enough and adequately sized. Shower can be a problem. Acceptable TV's and kitchenettes.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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4.4

"More comfort would be nice"

Guests complained about room size, comfort, beds, and A/C. Average noise level with mediocre sized bathrooms.

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9.6

"Great location"

Great location with good access by car. Close to public transport and the train. Good shopping and sightseeing.

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9.2

"Great wellness & sports facilities"

Clean and nice sauna area.

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9.1

"Delicious food"

Great dining, menu, and snacks, at affordable prices. Awesome pasta. Great seafood, side dishes, and desserts. Good sushi.

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9.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.7

"Clean"

Clean hotel facilities. Wellness areas and rooms are clean.

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8.2

"Great amenities"

Great hotel buildings and entrance area.

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8.0

"Awesome vibe"

Awesome vibe. Stylish hotel. Pleasant entrance area. Modern Hotel. Luxurious Hotel.

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7.3

"Fantastic service"

Great, friendly housekeeping. Great laundry service and all-around professional staff. Booking process is sufficient.

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6.3

"Room is all right"

Rooms are standard with average beds and furnishings. Rooms are clean and new, but small. Excellent, average sized bathrooms. Shower was ok.

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3.8

"More comfort would be nice"

Uncomfortable, small rooms, and okay-sized bathrooms. Okay beds and quiet enough rooms.

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9.7

"Great location"

Great location with good access by car. Close to public transport and the train. Good shopping and sightseeing.

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9.1

"Tasty breakfast"

Tasty breakfast.

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8.9

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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8.7

"Best value for money"

Best value for money. Affordable food.

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7.9

"Fantastic service"

Friendly and professional housekeepers. Booking process is sufficient.

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6.5

"Room is all right"

Moderately well-maintained rooms with average beds. Small but clean rooms. Clean, reasonable sized, bathrooms. Shower can be a problem.

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4.5

"More comfort would be nice"

Small and uncomfortable rooms. So-so beds and bathroom size.

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9.4

"Great location"

Great location. Close to public transport and the train. Good shopping and sightseeing. Good car access, but so-so parking.

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8.8

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Friendly service and great reception. Great laundry service and all-around professional staff. Booking process is sufficient. Recreation staff is nice. Great hotel security.

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7.6

"Great amenities"

Nice building.

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7.0

"Great room"

So-so rooms, beds, and views. Impressive bathroom. Small but clean rooms. Bathrooms clean enough and adequately sized. Shower can be a problem.

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4.7

"More comfort would be nice"

Uncomfortable, small rooms, and okay-sized bathrooms. Okay beds and quiet enough rooms.

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9.6

"Great location"

Great location near lots of shopping. Train station is close.

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9.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.0

"Clean"

Clean rooms.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Service is professional and friendly.

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8.0

"Great amenities"

Nice building.

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7.3

"Great room"

Small, but tidy rooms with nice bathrooms.

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7.2

"Best value for money"

Best value for money.

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4.4

"More comfort would be nice"

Small and uncomfortable rooms.

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