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Shepherds Bush Green 58, W12 8QE, London, United Kingdom

Review Score

Based on 4463 reviews

heart

8.6

Location

9.2

966 reviews

Vibe

9.1

401 reviews

WiFi

8.5

71 reviews

Service

8.2

1085 reviews

Amenities

7.9

325 reviews

Comfort

6.8

839 reviews

Breakfast

6.7

519 reviews

Room

6.5

1445 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Shopping, restaurants and bars in the area are great. Near public transport, airport, and train station. Pricey, inconvenient parking. Reasonable sightseeing and quite near downtown.

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9.1

"Awesome vibe"

Awesome vibe. Stylish hotel. Modern Hotel. Friendly atmosphere. Entrance area is ok. Luxurious Hotel. Suitable for solo travelers. Luxury hotel.

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8.5

"Good internet service"

Good wifi quality. Free internet.

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8.2

"Fantastic service"

Friendly and professional housekeepers. Room service is average. Bar service is acceptable. Restaurant could offer better service. Great concierge service. Management is acceptable.

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7.9

"Great amenities"

Facilities are modern with a lovely conference area. Beautiful architecture. Decent hotel grounds and entrance area. Elevator in need of updating. Handicap accessible facilities are all right.

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6.8

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. Great beds but poor A/C and small bathrooms.

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6.7

"Breakfast is average"

Breakfast is decent but expensive.

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6.5

"Room is all right"

Modern, clean rooms of an average size with great beds. Smaller bathrooms, with poorly rated maintenance and minibars. Shower was ok. Complaints about furnishing, kitchenettes, and A/C. Views are decent, and so are the TV's.

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9.2

"Awesome vibe"

Awesome vibe. Stylish hotel. Modern Hotel. Friendly atmosphere. Entrance area is ok. Luxurious Hotel.

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9.1

"Great location"

Great location. Reasonably central, close to shopping, restaurants, and bars. Close to public transport and the train. Accessible by car, but parking is costly.

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8.6

"Good internet service"

Good wifi quality. Free internet.

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8.3

"Great amenities"

New facilities and relatively nice entrance area. Beautiful architecture.

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8.0

"Fantastic service"

Friendly and professional housekeepers. Bar service is acceptable. Room service is average. Great concierge service. Booking process should be better organized.

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6.6

"Room is all right"

Acceptable room size and TV's. Tidy, modern rooms, with great beds, but needing better maintenance. Acceptable rooms with small bathrooms. No view, with subpar minibars, furniture and air conditioning. Shower was ok.

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6.3

"Breakfast is average"

Breakfast is decent but expensive.

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9.3

"Great location"

Good location, close to public transport. Shopping, restaurants and bars in the area are great.

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9.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Modern Hotel.

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8.6

"Fantastic service"

Service is professional and friendly.

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8.6

"Good internet service"

Good wifi quality.

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7.9

"Great amenities"

Nice building. Beautiful architecture.

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7.3

"Best value for money"

Best value for money. High priced breakfast.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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6.4

"Room is all right"

Decent, clean rooms, so-so views, and comfortable beds. Poor furnishing in small, poorly-maintained rooms with small bathrooms.

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9.3

"Great location"

Great location near shopping and public transport.

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9.1

"Awesome vibe"

Awesome vibe. Stylish hotel. Modern Hotel. Friendly atmosphere. Pleasant entrance area.

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8.6

"Good internet service"

Good wifi quality.

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8.3

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.8

"Room is all right"

Bathrooms and room size are acceptable. Beds are awesome, rooms are clean and have decent views. Rooms are lacking in maintenance, with subpar A/C and furnishing. Great shower.

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6.4

"Breakfast is average"

Breakfast is average.

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4.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.4

"Great location"

Great location near shopping and public transport.

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9.0

"Awesome vibe"

Awesome vibe.

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8.0

"Fantastic service"

Friendly service.

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7.7

"Great amenities"

Nice building.

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6.9

"Breakfast is average"

Breakfast is average.

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6.9

"Fairly good value for money"

Fairly good value for money.

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6.5

"Room is all right"

Rooms are an okay size but the bathrooms are poorly reviewed.

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6.2

"Food is all right"

Food is all right.

Photos from travellers