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Union Ave 185, 38103, Memphis, United States of America

Review Score

Based on 1752 reviews

heart

7.8

Location

8.9

401 reviews

Service

8.3

523 reviews

WiFi

7.3

17 reviews

Value for money

6.1

118 reviews

Breakfast

5.9

75 reviews

Comfort

5.3

237 reviews

Cleanliness

5.1

192 reviews

Room

4.8

546 reviews

Wellness Area

2.5

10 reviews

Pool

1.7

29 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Accessible by car, but parking is costly. Near city centre with great sightseeing and nearby restaurants.

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8.3

"Fantastic service"

Great reception and management with friendly service. Service is somewhat professional, but housekeeping is subpar. Valet service could be better. Recreation staff is ok. Room service is average. Booking process should be better organized.

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7.3

"Good internet service"

Fast and cheap WiFi. Wifi quality could be improved.

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6.1

"Fairly good value for money"

Fairly good value for money. Food and breakfast are well-priced. Free internet.

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5.9

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.3

"Comfortable"

Room size and comfort are OK, but beds are great. Small bathrooms, noisy rooms, and deficient A/C.

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5.1

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

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4.8

"Room needs to be improved"

Rooms are decently-clean, but maintenance is neglected with poor TV's and furnishings. Average sized rooms with great views and comfortable beds. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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2.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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1.7

"Pool should be renewed"

Pool should be renewed.

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8.6

"Great location"

Great location with excellent sightseeing. Parking is rare.

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8.3

"Fantastic service"

Friendly service.

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5.9

"Fairly good value for money"

Fairly good value for money.

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5.9

"Breakfast is average"

Breakfast is average.

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5.5

"Quite clean"

Room cleanliness is acceptable.

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5.3

"Decent vibe"

Decent vibe. Hotel could use some updating.

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5.1

"Comfortable"

Smaller, noisy rooms but comfortable beds.

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4.3

"Room needs to be improved"

Excellent beds but rooms and bathrooms need maintenance. Old, smallish rooms, acceptably clean but with bad furnishing.

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9.0

"Great location"

Great location.

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8.1

"Fantastic service"

Friendly service and great reception.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.4

"Room needs to be improved"

Rooms could be cleaner. Comfortable beds.

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4.1

"Room needs to be improved"

Room needs to be improved.

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