cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Union Ave 185, 38103, Memphis, United States of America

Review Score

Based on 1219 reviews

heart

8.0

Location

8.8

332 reviews

Service

8.5

420 reviews

Cleanliness

5.7

160 reviews

Breakfast

5.5

66 reviews

Comfort

5.2

198 reviews

Value for money

4.9

100 reviews

Room

4.3

435 reviews

WiFi

4.2

12 reviews

Pool

3.7

26 reviews

Wellness Area

2.0

13 reviews

100% Verified Real Reviews

grey circle

8.8

"Great location"

Great location. Pricey, inconvenient parking. Near city centre with great sightseeing and nearby restaurants. Reasonably accessible by car.

grey circle

8.5

"Fantastic service"

Efficient, friendly service with a nice reception. Valet service could be better. Decent housekeeping, but poor restaurant service. Booking process should be better organized.

grey circle

5.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

grey circle

5.5

"Breakfast is average"

Decent and moderately priced breakfast.

grey circle

5.2

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

grey circle

4.9

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices. Free internet.

grey circle

4.3

"Room needs to be improved"

Outdated rooms with poor furniture in need of maintenance. Rooms adequately-sized with alright beds and some views. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

grey circle

4.2

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

grey circle

3.7

"Pool should be renewed"

Pool should be renewed.

grey circle

2.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

grey circle

8.5

"Great location"

Great location with excellent sightseeing. Parking is rare.

grey circle

8.3

"Fantastic service"

Friendly service and great reception. Valet service could be better.

grey circle

5.5

"Quite clean"

Room cleanliness is acceptable.

grey circle

5.2

"Breakfast is average"

Decent and moderately priced breakfast.

grey circle

5.0

"Comfortable"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

grey circle

4.5

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices.

grey circle

4.2

"Room needs to be improved"

Rooms in need of maintenance, with poorly rated bathrooms and furniture. Rooms and beds are adequate. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

grey circle

3.8

"Complaints about WiFi"

Complaints about WiFi.

grey circle

3.6

"Pool should be renewed"

Pool should be renewed.

grey circle

8.6

"Great location"

Well-located, although unfortunately the parking isn't easy.

grey circle

8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

5.4

"Quite clean"

Room cleanliness is acceptable.

grey circle

5.3

"Breakfast is average"

Breakfast is average.

grey circle

4.5

"Value for money could be better"

Value for money could be better.

grey circle

4.1

"Room needs to be improved"

Guests complain about bathrooms, minibars, and general room maintenance. Rooms and beds are adequate.

grey circle

9.0

"Great location"

Great location.

grey circle

8.5

"Fantastic service"

Fantastic service.

grey circle

7.8

"Delicious food"

Delicious food.

grey circle

5.9

"Decent vibe"

Decent vibe.

grey circle

4.2

"Room needs to be improved"

Room needs to be improved.

grey circle

8.7

"Fantastic service"

Fantastic service.

grey circle

3.9

"Room needs to be improved"

Room needs to be improved.

Upload your photos

Browse DoubleTree by Hilton Memphis Downtown traveller photo gallery

Photos from travellers