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Union Ave 185, 38103, Memphis, United States of America

Review Score

Based on 1616 reviews

heart

7.8

Location

9.0

366 reviews

Service

8.2

491 reviews

WiFi

6.7

13 reviews

Value for money

6.1

108 reviews

Breakfast

5.8

76 reviews

Room

5.1

518 reviews

Cleanliness

5.0

193 reviews

Wellness Area

3.9

13 reviews

Pool

2.4

30 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Accessible by car, but parking is costly. Near city centre with great sightseeing and nearby restaurants.

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8.2

"Fantastic service"

Management and bar service are friendly. General service, restaurant service and reception are decent. Valet service is ok. Housekeeping can be a problem. Room service is perfect. Recreation staff is ok. Booking process should be better organized.

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6.7

"Regular internet service"

WiFi is decent and okay-priced.

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6.1

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Affordable food. Internet is affordable.

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5.8

"Breakfast is average"

Decent and moderately priced breakfast.

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5.1

"Room is all right"

Decent views and room sizes. Old, poorly maintained rooms with substandard A/C and furnishings. Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Small rooms and poorly cleaned bathrooms. Comfortable beds. Shower can be a problem.

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5.0

"Quite clean"

Dining area is relatively clean. Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.9

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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2.4

"Pool should be renewed"

Pool should be renewed.

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8.8

"Great location"

Great location with excellent sightseeing. Parking is rare.

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8.4

"Fantastic service"

Friendly service.

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5.9

"Fairly good value for money"

Fairly good value for money.

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5.6

"Breakfast is average"

Breakfast is average.

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5.5

"Quite clean"

Room cleanliness is acceptable.

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5.0

"Decent vibe"

Decent vibe. Hotel could use some updating.

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4.7

"Room needs to be improved"

Old, poorly-maintained rooms with deficient furniture and bathrooms. Rooms are of average size, and moderately well-maintained, with nice beds. Shower can be a problem.

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2.6

"Pool should be renewed"

Pool should be renewed.

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9.0

"Great location"

Great location.

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8.4

"Fantastic service"

Friendly service, and reception was okay.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.5

"Vibe is not too good"

Vibe is not too good.

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4.4

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Average-sized rooms with great beds.

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8.2

"Fantastic service"

Fantastic service.

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4.1

"Room needs to be improved"

Room needs to be improved.

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