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185 Union Avenue , 38103, Memphis (Tennessee), United States of America

Review Score

Based on 1842 reviews

heart

7.7

Location

8.6

435 reviews

Service

8.1

551 reviews

WiFi

6.5

20 reviews

Value for money

5.5

134 reviews

Breakfast

5.0

79 reviews

Comfort

4.7

237 reviews

Cleanliness

4.5

195 reviews

Room

4.5

583 reviews

Pool

2.1

28 reviews

Wellness Area

1.8

12 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Accessible by car, but parking is costly. Near city centre with great sightseeing and nearby restaurants.

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8.1

"Fantastic service"

Great reception and management with friendly service. Service is somewhat professional, but housekeeping is subpar. Valet service could be better. Recreation staff is nice.

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6.5

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.5

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Free internet. Affordable food.

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5.0

"Breakfast is average"

Breakfast is reasonably priced, but not exceptional.

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4.7

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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4.5

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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4.5

"Room needs to be improved"

Poorly maintained and cleaned rooms. Excellent views from old, small rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

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2.1

"Pool should be renewed"

Pool should be renewed.

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1.8

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.4

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.2

"Fantastic service"

Friendly service.

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5.5

"Fairly good value for money"

Fairly good value for money.

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5.1

"Quite clean"

Room cleanliness is acceptable.

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4.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.7

"More comfort would be nice"

Noisy room lacking in comfort.

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4.3

"Room needs to be improved"

Rooms are relatively clean, but badly-maintained and outdated, with poor bathrooms.

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8.8

"Great location"

Great location.

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8.0

"Fantastic service"

Friendly service and great reception.

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4.5

"Vibe is not too good"

Vibe is not too good.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"Room needs to be improved"

Rooms could be cleaner.

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3.9

"Room needs to be improved"

Room needs to be improved.

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