100 Middle Street , 28560, New Bern (North Carolina), United States of America
Based on 536 reviews
Great location. Central location with great sightseeing, dining out and shopping.
Great, friendly wait staff and housekeeping. Reception is reasonable, although service isn't very professional. Room service is average.
Decent and moderately priced breakfast.
Excellent views from decently sized rooms with okay beds. Complaints about maintenance and cleanliness in rooms and bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Poorly furnished with bad TV's and balconies. Shower can be a problem.
Mediocre comfort, room sizes and beds. Deficient A/C and too noisy rooms.
Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Good for business people.
Guests like the grounds but not the buildings or lobby. Elevator in need of updating.
Bathrooms and rooms are untidy. Hotel facilities could use a good clean.
Pool should be renewed.
Room needs to be improved.
Amenities are not the best.