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100 Middle Street , 28560, New Bern (North Carolina), United States of America

Review Score

Based on 536 reviews

heart

7.7

Location

9.8

138 reviews

Service

8.5

128 reviews

Breakfast

6.4

18 reviews

Room

5.2

228 reviews

Comfort

5.0

76 reviews

Vibe

4.0

61 reviews

Amenities

3.6

66 reviews

Cleanliness

3.5

81 reviews

Pool

2.0

24 reviews

100% Verified Real Reviews

grey circle

9.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping.

grey circle

8.5

"Fantastic service"

Great, friendly wait staff and housekeeping. Reception is reasonable, although service isn't very professional. Room service is average.

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6.4

"Breakfast is average"

Decent and moderately priced breakfast.

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5.2

"Room is all right"

Excellent views from decently sized rooms with okay beds. Complaints about maintenance and cleanliness in rooms and bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Poorly furnished with bad TV's and balconies. Shower can be a problem.

grey circle

5.0

"Comfortable"

Mediocre comfort, room sizes and beds. Deficient A/C and too noisy rooms.

grey circle

4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Good for business people.

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3.6

"Amenities are not the best"

Guests like the grounds but not the buildings or lobby. Elevator in need of updating.

grey circle

3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.0

"Pool should be renewed"

Pool should be renewed.

grey circle

9.9

"Great location"

Great location.

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4.8

"Room needs to be improved"

Room needs to be improved.

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3.4

"Amenities are not the best"

Amenities are not the best.

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