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525 TUNNEL MOUNTAIN ROAD , T1L 1B2, Banff, Canada

Review Score

Based on 880 reviews

heart

8.0

Location

8.7

214 reviews

Pool

8.5

78 reviews

Service

7.3

129 reviews

Room

6.6

360 reviews

Cleanliness

5.6

85 reviews

Food

5.6

23 reviews

Breakfast

4.7

9 reviews

WiFi

2.6

60 reviews

Vibe

2.1

86 reviews

100% Verified Real Reviews

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8.7

"Great location"

Good location, close to public transport. Reasonably central, close to sightseeing and shopping. Fairly accessible by car with easy parking.

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8.5

"Great pool"

Great pool.

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7.3

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Good shuttle service.

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6.6

"Room is all right"

Relatively tidy rooms with acceptable TV's, but poor A/C and furniture. Large rooms with great balconies and views. Clean enough rooms, but old and poorly-maintained. Great kitchenettes and minibars. Shower was ok.

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5.6

"Quite clean"

Decently clean rooms and bathrooms. Hotel facilities could use a good clean.

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5.6

"Food is all right"

Dining experience could be nicer.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Entrance area is ok. Awesome for families.

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8.7

"Great pool"

Great pool.

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8.7

"Great location"

Great location and easy parking.

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8.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.3

"Fantastic service"

Friendly service.

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6.9

"Ordinary amenities"

Average hotel building. Nice grounds with great facilities for kids.

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6.2

"Room is all right"

Rooms are quite clean and beds are standard. Large rooms with great views and nice kitchenettes. Outdated, badly maintained rooms with poor furniture.

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5.6

"Food is all right"

Food is all right.

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5.5

"Quite clean"

Room cleanliness is acceptable. Hotel facilities could use a good clean.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.9

"Great location"

Great location. Near to the city centre with good shopping options nearby.

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8.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.8

"Fantastic service"

Friendly service. Good shuttle service.

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6.8

"Room is all right"

Decent but inadequately maintained rooms, with poor beds. Large rooms with great views and nice kitchenettes.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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