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525 TUNNEL MOUNTAIN ROAD , T1L 1B2, Banff, Canada

Review Score

Based on 1007 reviews

heart

8.0

Location

8.8

236 reviews

Pool

7.9

87 reviews

Service

7.9

148 reviews

Room

6.3

413 reviews

Breakfast

5.7

12 reviews

Cleanliness

5.7

100 reviews

WiFi

2.5

62 reviews

Vibe

2.4

98 reviews

100% Verified Real Reviews

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8.8

"Great location"

Good location, close to public transport. Reasonably central, close to sightseeing and shopping. Excellent parking and car access.

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7.9

"Great pool"

Great but poorly cleaned pool.

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7.9

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Good shuttle service.

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6.3

"Room is all right"

Decently clean rooms and bathrooms. Poorly-maintained rooms with low rated beds, furniture, and TVs. Great kitchenettes and views, but outdated, with poor A/C. Large rooms with great views and well stocked minibars. Great shower.

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5.7

"Breakfast is average"

Breakfast is average.

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5.7

"Quite clean"

Decently clean rooms and bathrooms. Accommodation facilities could use a good clean. Pool in need of cleaning.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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2.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Accommodation could use some updating. Accommodation is relatively stylish. Entrance area is ok.

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8.7

"Great location"

Great location and easy parking. Medium distance to city centre.

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8.1

"Great pool"

Great pool.

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8.1

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated.

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7.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.1

"Great amenities"

Good kids facilities but outdated.

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5.8

"Room is all right"

Outdated rooms in need of maintenance with substandard beds. Large rooms with great views and nice kitchenettes.

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5.7

"Quite clean"

Room cleanliness is acceptable. Accommodation facilities could use a good clean.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"Vibe is not too good"

Vibe is not too good. Accommodation could use some updating.

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9.0

"Great location"

Great location. Near to the city centre with good shopping options nearby.

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8.0

"Fantastic service"

Friendly service. Good shuttle service.

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6.8

"Ordinary amenities"

Ordinary amenities.

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6.6

"Room is all right"

Decent but inadequately maintained rooms, with poor beds. Large rooms with great views and nice kitchenettes.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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2.3

"Vibe is not too good"

Vibe is not too good.

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