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218 Jalan Ipoh , 51200, Kuala Lumpur, Malaysia

Review Score

Based on 1950 reviews

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6.0

Location

7.0

136 reviews

Comfort

6.4

265 reviews

Breakfast

4.9

56 reviews

Pool

4.6

29 reviews

Food

3.9

49 reviews

Service

3.3

204 reviews

Room

3.2

602 reviews

Amenities

2.0

105 reviews

Vibe

1.8

145 reviews

WiFi

1.3

60 reviews

Cleanliness

0.8

247 reviews

100% Verified Real Reviews

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7.0

"Great location"

Good location, close to public transport. Parking is rare. Reasonably central, close to shopping, restaurants, and bars. Affordable parking.

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6.4

"Comfortable"

Subpar beds and A/C but room is moderately comfortable and not so loud. Spacious rooms and bathrooms.

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4.9

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.6

"Pool should be renewed"

Pool should be renewed. Moderately clean pool area.

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3.9

"Food could be better"

Poor dining experience with untidy dining area.

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3.3

"Service could be improved"

Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Booking process should be better organized.

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3.2

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Poorly-maintained rooms with low rated beds, furniture, and TVs. Bathrooms are large but with substandard cleaning. Spacious rooms with excellent views. Shower can be a problem.

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2.0

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive. Luxurious Hotel.

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1.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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0.8

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Moderately clean pool area.

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6.9

"Location is ok"

Decent location, but problems with parking.

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6.2

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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4.2

"Food could be better"

Food could be better.

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3.6

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Guests disliked the beds, furnishing, and TVs, and complained about bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem.

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3.3

"Service could be improved"

Complaints about reception service. Service is relatively friendly.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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0.7

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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6.9

"Location is ok"

Decent location, but problems with parking.

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6.7

"Comfortable"

Spacious, acceptably comfortable rooms, but with poor beds and A/C.

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5.5

"Breakfast is average"

Breakfast is average.

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4.2

"Food could be better"

Food could be better.

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3.3

"Service could be improved"

Complaints about friendliness and professionalism of the staff.

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3.2

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Spacious rooms but not well-kept, with subpar beds and furniture.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.3

"Complaints about WiFi"

Wifi quality could be improved.

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0.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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8.1

"Best value for money"

Best value for money.

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7.2

"Great location"

Great location.

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6.1

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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4.0

"Food could be better"

Food could be better.

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3.2

"Service could be improved"

Service could be improved.

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3.1

"Room needs to be improved"

Poor bathrooms and furniture in badly cleaned, old rooms. Spacious rooms with great views, but poor maintenance and subpar beds.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.6

"Complaints about WiFi"

Complaints about WiFi.

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0.8

"Could use a good cleaning"

Rooms could be cleaner.

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3.9

"Service could be improved"

Service could be improved.

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2.8

"Room needs to be improved"

Room needs to be improved.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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