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218 Jalan Ipoh , 51200, Kuala Lumpur, Malaysia

Review Score

Based on 2076 reviews

heart

5.9

Location

7.2

166 reviews

Comfort

6.8

305 reviews

Pool

5.0

34 reviews

Breakfast

5.0

61 reviews

Food

4.5

57 reviews

Service

3.7

236 reviews

Room

3.5

681 reviews

Vibe

2.1

151 reviews

WiFi

1.6

58 reviews

Amenities

1.4

128 reviews

Cleanliness

0.6

280 reviews

100% Verified Real Reviews

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7.2

"Great location"

Good location, close to public transport. Parking is rare. Centrally located, near restaurants, bars, and shopping. Affordable parking.

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6.8

"Comfortable"

Subpar beds and A/C but room is moderately comfortable and not so loud. Spacious rooms and bathrooms.

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5.0

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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5.0

"Breakfast is average"

Decent and moderately priced breakfast.

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4.5

"Food could be better"

Poor dining experience with untidy dining area.

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3.7

"Service could be improved"

Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Booking process should be better organized.

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3.5

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Poorly-maintained rooms with low rated beds, furniture, and TVs. Bathrooms are large but with substandard cleaning. Spacious rooms with excellent views. Shower can be a problem.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive. Luxurious Hotel. Stylish hotel.

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1.6

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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1.4

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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0.6

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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7.1

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.4

"Comfortable"

Spacious, acceptably comfortable rooms, but with poor beds and A/C.

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5.1

"Breakfast is average"

Breakfast is average.

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4.4

"Food could be better"

Food could be better.

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3.7

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem.

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3.6

"Service could be improved"

Complaints about reception service. Service is relatively friendly.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.9

"Complaints about WiFi"

Complaints about WiFi.

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1.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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0.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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7.3

"Great location"

Great location near lots of shopping. Parking is rare. Affordable parking.

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7.1

"Rather comfortable"

Large, comfortable rooms. Subpar beds and ineffective A/C.

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5.4

"Breakfast is average"

Breakfast is average.

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4.8

"Food could be better"

Food could be better.

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4.6

"Pool should be renewed"

Pool should be renewed.

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3.6

"Service could be improved"

Service and reception staff are unprofessional, but quite friendly.

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3.3

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Spacious rooms with excellent views.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.5

"Complaints about WiFi"

Wifi quality could be improved.

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1.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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0.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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7.4

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.5

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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4.4

"Food could be better"

Food could be better.

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3.5

"Service could be improved"

Generally poor but acceptably friendly service.

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3.2

"Room needs to be improved"

Poor bathrooms and furniture in badly cleaned, old rooms. Spacious rooms with great views, but poor maintenance and subpar beds.

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1.9

"Complaints about WiFi"

Complaints about WiFi.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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0.6

"Could use a good cleaning"

Rooms could be cleaner.

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7.4

"Great location"

Great location.

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6.5

"Comfortable"

Comfortable.

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4.2

"Service could be improved"

Service could be improved.

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3.2

"Room needs to be improved"

Room needs to be improved.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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0.5

"Could use a good cleaning"

Could use a good cleaning.

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