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218 Jalan Ipoh , 51200, Kuala Lumpur, Malaysia

Review Score

Based on 1830 reviews

heart

6.2

Location

7.8

137 reviews

Breakfast

5.4

56 reviews

Food

5.1

50 reviews

Pool

4.2

31 reviews

Room

4.2

581 reviews

Service

4.0

187 reviews

WiFi

3.1

54 reviews

Vibe

3.0

149 reviews

Amenities

2.2

98 reviews

Cleanliness

0.9

232 reviews

100% Verified Real Reviews

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7.8

"Great location"

Near city centre in a great location. Parking is rare. Affordable parking.

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5.4

"Breakfast is average"

Decent and moderately priced breakfast.

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5.1

"Food is all right"

Poor dining experience with untidy dining area.

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4.2

"Pool should be renewed"

Pool in need of cleaning.

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4.2

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Poor beds, minibars, TV's, and furniture. Bathrooms are large but with substandard cleaning. Spacious rooms with excellent views. Shower can be a problem.

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4.0

"Service could be improved"

Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel. Luxurious Hotel.

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2.2

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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0.9

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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8.6

"Best value for money"

Best value for money.

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8.0

"Great location"

Great location.

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6.7

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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5.4

"Breakfast is average"

Breakfast is average.

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3.9

"Room needs to be improved"

Outdated, insufficiently cleaned rooms and bathrooms, with poor furniture. Spacious rooms with great views, but poor maintenance and subpar beds.

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3.7

"Service could be improved"

Complaints about reception service. Service is relatively friendly.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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0.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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7.6

"Great location"

Great location.

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6.8

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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5.4

"Food is all right"

Food is all right.

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3.7

"Service could be improved"

Service could be friendlier.

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3.2

"Room needs to be improved"

Large but poorly cleaned rooms and bathrooms. Rooms not well-kept, with poor beds and furniture.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.9

"Complaints about WiFi"

Complaints about WiFi.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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0.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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8.3

"Best value for money"

Best value for money.

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7.9

"Great location"

Great location.

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6.4

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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3.8

"Service could be improved"

Service could be improved.

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3.4

"Room needs to be improved"

Guests complain about cleanliness, maintenance, and furnishing. Big but somewhat old rooms, and problems with the beds and bathrooms.

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2.3

"Complaints about WiFi"

Complaints about WiFi.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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0.7

"Could use a good cleaning"

Rooms could be cleaner.

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