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1, Jalan Tengah, off Jalan Sultan Ismail, 50450, Kuala Lumpur, Malaysia

Review Score

Based on 6142 reviews

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8.3

Location

9.2

1326 reviews

Pool

9.0

365 reviews

Comfort

8.0

1310 reviews

Vibe

7.5

454 reviews

Service

6.5

1212 reviews

Room

6.5

2289 reviews

WiFi

5.7

93 reviews

Food

4.5

195 reviews

Cleanliness

3.6

595 reviews

Breakfast

2.6

377 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants. Close to public transport and the train. Reasonably accessible by car. Affordable parking.

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9.0

"Great pool"

Good pool, acceptably clean.

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8.0

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Beds are alright, rooms are not so loud, but A/C is not great.

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7.5

"Awesome vibe"

Awesome vibe. Relatively modern hotel. Friendly atmosphere. Stylish hotel. Luxurious Hotel. Entrance area is not particularly attractive. Good for traveling with friends. Awesome for families. Good for business people.

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6.5

"Service is adequate"

Service is acceptably professional, but some complaints about reception staff. Friendly service, especially good laundry service. Housekeeping and management are lacking. Great hotel security. Great concierge service. Room service could have been improved. Good shuttle service. Booking process is sufficient.

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6.5

"Room is all right"

Mediocre, poorly maintained rooms with okay beds and deficient A/C. Large rooms with beautiful balconies and charming views. Bathrooms are large but with substandard cleaning. Poor TV's and furniture, and inadequate room cleanliness. Kitchenettes and minibars are as expected.

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5.7

"Regular internet service"

Average wifi quality. Free internet.

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4.5

"Food could be better"

Bad overall dining experience with a bad menu. Poorly rated desserts and fruits, and problems with dining area cleanliness. Tasty vegetables. Side dishes are all right.

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3.6

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities. Moderately clean pool area. Clean wellness & sports facilities.

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2.6

"Breakfast can be improved"

Breakfast can be improved.

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8.9

"Great pool"

Clean pool area.

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8.9

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Close to public transport and the train.

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8.8

"Beautiful beach"

Awesome beach and beach sports.

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8.2

"Awesome vibe"

Awesome vibe. Relatively modern hotel. Friendly atmosphere. Stylish hotel. Luxurious Hotel.

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7.9

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Beds are alright, rooms are not so loud, but A/C is not great.

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6.5

"Service is adequate"

Service is friendly and professional but overall average. Complaints about housekeeping and reception. Great hotel security. Room service could have been improved. Great concierge service. Good laundry service.

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6.2

"Room is all right"

Average kitchenette, in moderately new rooms. Large rooms with nice views and OK beds. Bathrooms are large but with substandard cleaning. Poorly cleaned rooms with deficient A/C. Badly maintained rooms with subpar minibars and TVs.

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5.9

"Regular internet service"

Average wifi quality.

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4.2

"Food could be better"

Food and menu are not highly reviewed.

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3.7

"Could use a good cleaning"

Rooms and bathrooms are untidy, but pool area is clean. Moderately clean hotel facilities.

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2.5

"Breakfast can be improved"

Breakfast can be improved.

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9.4

"Great location"

Good location, close to public transport. Excellent sightseeing, restaurants and bars nearby.

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9.0

"Great pool"

Great pool.

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8.4

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Beds are alright, rooms are not so loud, but A/C is not great.

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6.9

"Room is all right"

Reasonably new rooms, but A/C, furniture and TV's are substandard. Large rooms with beautiful balconies and charming views. Rooms need more cleaning and maintenance, with poorly rated minibars. Bathrooms are large but with substandard cleaning. Beds and kitchenettes are so-so. Shower was ok.

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6.4

"Service is adequate"

Service is relatively professional, but reception and housekeeping are not great. Friendly service, especially good laundry service. Great hotel security.

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5.9

"Regular internet service"

Average wifi quality.

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4.6

"Food could be better"

Food could be better.

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3.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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2.7

"Breakfast can be improved"

Breakfast can be improved.

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9.1

"Great location"

Great location.

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8.9

"Great pool"

Great pool.

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7.8

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Decent beds, but poor A/C.

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6.6

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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6.6

"Room is all right"

Spacious, moderately new rooms, with nice views but average beds. Poorly maintained and cleaned rooms, with substandard furnishing and A/C. Bathrooms are large but with substandard cleaning. Kitchenette is acceptable.

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5.7

"Regular internet service"

Average wifi quality.

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4.6

"Food could be better"

Food could be better.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.3

"Breakfast can be improved"

Breakfast can be improved.

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9.0

"Great location"

Great location.

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8.2

"Rather comfortable"

Large, comfortable rooms.

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6.9

"Room is all right"

Big, decent rooms.

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6.9

"Ordinary amenities"

Average hotel building.

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6.6

"Service is adequate"

Service is average, but very friendly.

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