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1, Jalan Tengah, off Jalan Sultan Ismail, 50450, Kuala Lumpur, Malaysia

Review Score

Based on 6063 reviews

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8.3

Location

9.2

1304 reviews

Comfort

8.2

1260 reviews

Vibe

8.2

433 reviews

Room

7.0

2217 reviews

Service

6.6

1219 reviews

WiFi

6.1

94 reviews

Cleanliness

4.2

571 reviews

Breakfast

3.1

382 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Average parking. Affordable parking.

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8.2

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Beds are alright, rooms are not so loud, but A/C is not great.

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8.2

"Awesome vibe"

Awesome vibe. Modern Hotel. Friendly atmosphere. Stylish hotel. Luxurious Hotel. Entrance area is not particularly attractive. Good for traveling with friends. Awesome for families. Good for business people.

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7.0

"Great room"

Standard rooms, though exceptionally clean, with OK beds and lovely views. Large rooms, with nice kitchenettes and balconies. Poorly maintained and cleaned rooms with substandard A/C. Bathrooms are large but with substandard cleaning. Average minibars and furniture. TV needs to be updated. Shower can be a problem.

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6.6

"Service is adequate"

Great service, but bad reception. Friendly and professional staff, and great laundry service. Housekeeping and management are lacking. Great hotel security. Room service could have been improved. Great concierge service. Booking process is sufficient. Good shuttle service.

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6.1

"Regular internet service"

Average wifi quality. Free internet.

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4.2

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities. Moderately clean pool area. Clean wellness & sports facilities.

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3.1

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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8.8

"Great location"

Great location with good parking availability. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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8.6

"Beautiful beach"

Awesome beach and beach sports.

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8.5

"Awesome vibe"

Awesome vibe. Modern Hotel. Stylish hotel. Friendly atmosphere. Luxurious Hotel.

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8.1

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Beds are alright, rooms are not so loud, but A/C is not great.

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6.8

"Room is all right"

Standard rooms, though exceptionally clean, with OK beds and lovely views. Large rooms, with nice kitchenettes and balconies. Poorly maintained and cleaned rooms with substandard A/C. Bathrooms are large but with substandard cleaning. Average minibars and furniture. Shower can be a problem.

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6.5

"Service is adequate"

Great service, but bad reception. Friendly service, especially good laundry service. Housekeeping can be a problem. Great hotel security. Room service could have been improved. Great concierge service.

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6.3

"Regular internet service"

Average wifi quality.

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5.4

"Food is all right"

Poor dining with a standard menu.

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4.4

"Could use a good cleaning"

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Moderately clean hotel facilities.

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2.6

"Breakfast can be improved"

Breakfast can be improved.

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9.3

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Average parking.

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8.5

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Beds are alright, rooms are not so loud, but A/C is not great.

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8.1

"Awesome vibe"

Awesome vibe. Stylish hotel. Friendly atmosphere. Modern Hotel. Luxurious Hotel.

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7.2

"Great room"

Well-equipped kitchenettes and lovely views in large, modern rooms. Badly cleaned and maintained rooms with poorly rated A/C and TVs. Bathrooms are large but with substandard cleaning. Furniture and beds are acceptable. Shower can be a problem. Nice balcony. Acceptable minibar.

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6.4

"Service is adequate"

Service is friendly and professional but overall average. Complaints about housekeeping and reception. Great hotel security. Room service could have been improved. Good laundry service.

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6.3

"Regular internet service"

Average wifi quality.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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9.2

"Great location"

Great location near lots of shopping.

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8.3

"Awesome vibe"

Awesome vibe. Modern Hotel. Stylish hotel.

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8.0

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Decent beds, but poor A/C.

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7.2

"Great room"

So-so beds and furniture, new rooms, and great views. Large rooms, with nice kitchenettes and balconies. Poorly maintained and cleaned rooms with substandard A/C. Bathrooms are large but with substandard cleaning.

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6.6

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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5.9

"Regular internet service"

Average wifi quality.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.9

"Breakfast can be improved"

Breakfast can be improved.

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9.4

"Great location"

Great location.

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8.5

"Rather comfortable"

Large, comfortable rooms.

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7.8

"Great amenities"

Nice building.

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7.6

"Great room"

Spacious rooms.

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6.8

"Service is adequate"

Service is average, but very friendly.

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