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1, Jalan Tengah, off Jalan Sultan Ismail, 50450, Kuala Lumpur, Malaysia

Review Score

Based on 6020 reviews

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8.3

Location

9.1

1330 reviews

Pool

8.8

352 reviews

Comfort

8.2

1284 reviews

Vibe

7.9

434 reviews

Room

6.6

2236 reviews

Service

6.5

1200 reviews

Food

4.9

181 reviews

WiFi

4.9

100 reviews

Bar and Beverages

4.4

7 reviews

Cleanliness

3.7

573 reviews

Breakfast

2.6

388 reviews

100% Verified Real Reviews

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9.1

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. So-so car access and parking. Affordable parking.

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8.8

"Great pool"

Good pool, acceptably clean.

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8.2

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Beds are alright, rooms are not so loud, but A/C is not great.

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7.9

"Awesome vibe"

Awesome vibe. Relatively modern hotel. Friendly atmosphere. Stylish hotel. Entrance area is not particularly attractive. Good for traveling with friends. Awesome for families. Good for business people.

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6.6

"Room is all right"

Mediocre, poorly maintained rooms with okay beds and deficient A/C. Large rooms with beautiful balconies and charming views. Bathrooms are large but with substandard cleaning. Complaints about room cleanliness and poor TV's. Kitchenettes and minibars are as expected. Shower can be a problem.

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6.5

"Service is adequate"

Friendly, somewhat professional service and acceptable management. Complaints about housekeeping and reception. Great hotel security. Good laundry service. Room service could have been improved. Great concierge service. Good shuttle service. Booking process should be better organized.

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4.9

"Food could be better"

Poor dining with a standard menu. Complaints about restaurant cleanliness, sides, and desserts. Vegetables are average.

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4.9

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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4.4

"Bar could improve"

Bar could improve.

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3.7

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities. Moderately clean pool area. Clean wellness & sports facilities.

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2.6

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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8.8

"Great pool"

Clean pool area.

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8.8

"Great location"

Great location. Near downtown with great sightseeing and shopping. So-so car access and parking. Close to public transport and the train.

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8.4

"Awesome vibe"

Awesome vibe. Stylish hotel. Modern Hotel. Friendly atmosphere. Luxurious Hotel.

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8.1

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Beds are alright, rooms are not so loud, but A/C is not great.

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8.0

"Beautiful beach"

Awesome beach and beach sports.

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6.5

"Room is all right"

Spacious, moderately new rooms, with nice views but average beds. Badly cleaned and maintained rooms with poorly rated A/C and TVs. Bathrooms are large but with substandard cleaning. Kitchenettes and minibars are as expected. Shower can be a problem.

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6.3

"Service is adequate"

Service is relatively professional, but reception and housekeeping are not great. Friendly service, especially good laundry service. Great hotel security. Room service could have been improved. Great concierge service.

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5.4

"Regular internet service"

Average wifi quality.

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4.6

"Food could be better"

Food could be better. Menu is adequate.

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4.1

"Could use a good cleaning"

Rooms and bathrooms are untidy, but pool area is clean. Moderately clean hotel facilities.

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2.6

"Breakfast can be improved"

Breakfast can be improved.

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9.3

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. So-so car access and parking.

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8.8

"Great pool"

Great pool.

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8.6

"Rather comfortable"

Peaceful, comfortable and spacious rooms with large bathrooms. Decent beds, but poor A/C.

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7.1

"Great room"

Spacious rooms with nice balconies and views, and great kitchenettes. Bathrooms are large but with substandard cleaning. Mediocre, poorly maintained rooms with okay beds and deficient A/C. Poor TV's and furniture, and inadequate room cleanliness. Shower can be a problem.

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6.2

"Service is adequate"

Service is relatively professional, but reception and housekeeping are not great. Friendly service, especially good laundry service. Great hotel security. Room service could have been improved.

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5.3

"Regular internet service"

Average wifi quality.

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4.7

"Food could be better"

Food could be better.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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2.7

"Breakfast can be improved"

Breakfast can be improved.

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9.2

"Great location"

Great location.

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8.8

"Great pool"

Great pool.

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8.0

"Awesome vibe"

Awesome vibe. Modern Hotel. Stylish hotel.

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7.9

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Decent beds, but poor A/C.

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7.0

"Great amenities"

Average hotel building. Beautiful architecture.

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6.7

"Room is all right"

Rooms are fine with okay beds, but poor maintenance and furnishing. Large rooms with great views and nice kitchenettes. Bathrooms are large but with substandard cleaning. Poorly cleaned rooms with deficient A/C.

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6.4

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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5.0

"Food is all right"

Food could be better.

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4.9

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.5

"Breakfast can be improved"

Breakfast can be improved.

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9.2

"Great location"

Great location.

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8.2

"Rather comfortable"

Large, comfortable rooms.

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7.1

"Great amenities"

Good amenities and hotel building is acceptable.

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7.0

"Great room"

Large rooms with nice kitchenettes. Bathroom could be optimized.

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6.6

"Service is adequate"

Service is average, but very friendly.

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