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No.258 West Lake Avenue , 310002, Hangzhou, China

Review Score

Based on 714 reviews

heart

8.8

Vibe

9.2

88 reviews

Cleanliness

9.2

32 reviews

Service

8.6

203 reviews

Value for money

8.4

89 reviews

Comfort

8.3

105 reviews

Amenities

7.9

76 reviews

Food

7.7

42 reviews

Room

7.6

213 reviews

Breakfast

7.1

73 reviews

Location

6.1

95 reviews

WiFi

3.8

8 reviews

Wellness Area

0.9

5 reviews

100% Verified Real Reviews

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9.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Modern Hotel. Luxurious Hotel. Entrance area is ok. Luxury hotel. Suitable for solo travelers.

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9.2

"Clean"

Clean hotel facilities. Clean rooms.

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8.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Good shuttle service.

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8.4

"Best value for money"

Best value for money. High priced breakfast.

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8.3

"Rather comfortable"

Comfortable, spacious rooms, but deficient A/C. Tranquil room with excellent beds and sizable bathrooms.

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7.9

"Great amenities"

New facilities, including great outdoor sports. Beautiful architecture. Nice hotel grounds and entrance area is alright. Elevator is ok.

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7.7

"Delicious food"

Delicious food.

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7.6

"Great room"

Tidy, modern rooms with good minibars and excellent beds. Generous room size with tip top furnishing. Acceptably kept up rooms with less stellar A/C. Great shower.

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7.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.1

"Location is ok"

Location is ok. Not great access by car, with poorly rated parking. Reasonable sightseeing and quite near downtown. Difficult access to public transport. Great shopping.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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0.9

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.3

"Awesome vibe"

Awesome vibe. Stylish hotel. Friendly atmosphere.

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9.1

"Clean"

Clean rooms.

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8.6

"Best value for money"

Best value for money.

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8.4

"Fantastic service"

Friendly service.

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8.4

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.9

"Great amenities"

Nice building.

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7.7

"Great room"

Beautiful bathrooms and comfortable beds in large, clean rooms.

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7.0

"Tasty breakfast"

Tasty breakfast.

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6.0

"Location is ok"

Location is ok.

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9.2

"Awesome vibe"

Awesome vibe.

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9.0

"Clean"

Clean.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.5

"Best value for money"

Best value for money.

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8.1

"Rather comfortable"

Large, comfortable rooms.

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8.0

"Great amenities"

Nice building.

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7.4

"Great room"

Huge rooms with great bathrooms.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.2

"Location is ok"

Location is ok.

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9.3

"Awesome vibe"

Awesome vibe.

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8.7

"Fantastic service"

Friendly service.

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8.6

"Best value for money"

Best value for money.

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8.2

"Rather comfortable"

Rather comfortable.

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7.8

"Delicious food"

Delicious food.

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7.5

"Great room"

Great room.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.5

"Location is ok"

Location is ok.

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8.8

"Fantastic service"

Fantastic service.

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7.8

"Great room"

Great room.

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