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Bunsenstr. 15, 69115, Heidelberg, Germany

Review Score

Based on 1606 reviews

heart

7.3

Location

9.0

406 reviews

Breakfast

7.6

251 reviews

Service

7.4

269 reviews

Comfort

5.7

350 reviews

Cleanliness

5.1

123 reviews

Room

5.1

541 reviews

Amenities

5.0

181 reviews

WiFi

4.9

44 reviews

100% Verified Real Reviews

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9.0

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Good car access, but so-so parking.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.4

"Fantastic service"

Great management and friendly, professional staff. Complaints about housekeeping and reception.

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5.7

"Comfortable"

Sizable, tranquil, moderately comfortable rooms. Guests had problems with the beds, A/C, and bathroom size.

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5.1

"Quite clean"

Moderately clean hotel facilities. Bathrooms are relatively clean, but rooms are less well cleaned.

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5.1

"Room is all right"

Big enough rooms with awesome views. Furnishings leave something to be desired, as does the cleanliness of the rooms. Bathrooms aren't perfect, but okay size and clean enough. Inadequately maintained rooms with complaints about the A/C, minibars, and TV's. Shower can be a problem.

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5.0

"Ordinary amenities"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Architecture not so nice.

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4.9

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

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8.9

"Great location"

Great, central location, and okay parking.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.4

"Fantastic service"

Friendly, professional service, though reception is subpar.

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5.2

"Comfortable"

Rooms are reasonably comfortable and very quiet. Guests had problems with the beds, A/C, and bathroom size.

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4.9

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.8

"Room needs to be improved"

Poorly cleaned, old rooms with subpar beds and TVs. Average sized rooms, but lacking maintenance with poorly rated furniture and A/C. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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4.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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8.7

"Great location"

Great, central location, and okay parking.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.3

"Fantastic service"

Friendly, professional service, though reception is subpar.

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5.4

"Room is all right"

Rooms spacious but untidy. Rooms could use some maintenance and updating with subpar furniture and beds. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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5.0

"Quite clean"

Rooms and bathrooms inadequately cleaned.

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4.9

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great, central location, and okay parking.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.4

"Fantastic service"

Service is welcoming but the reception is subpar.

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5.8

"Quite clean"

Decently clean rooms and bathrooms.

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5.7

"Room is all right"

Rooms are acceptably large, and clean, but beds and furniture are not great. Clean enough rooms, but old and poorly-maintained. Shower can be a problem.

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5.0

"Ordinary amenities"

Hotel buildings could use some improvement. Elevator in need of updating.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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