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Bunsenstr. 15, 69115, Heidelberg, Germany

Review Score

Based on 1636 reviews

heart

7.2

Location

8.6

389 reviews

Breakfast

7.6

272 reviews

Service

7.3

257 reviews

Room

4.8

531 reviews

Cleanliness

4.4

133 reviews

WiFi

3.8

37 reviews

Amenities

3.1

193 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location, close to the train station. Near to the city centre with good shopping options nearby. Easy car access but inadequate parking. Standard parking prices.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.3

"Fantastic service"

Service is professional and friendly. Complaints about housekeeping and reception.

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4.8

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Mediocre sized, poorly cleaned bathrooms. Complaints about the furniture, TVs, A/C, and beds. Great balconies and views, okay-size rooms. Shower can be a problem.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.1

"Amenities are not the best"

Grounds are fine, but with outdated facilities. Elevator in need of updating. Unspectacular architecture.

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8.5

"Great location"

Awesome location near city centre, but inconvenient parking.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Friendly service.

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5.5

"Comfortable"

Room is quiet and moderately comfortable but beds are not great. Room and bathroom sized adequately.

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4.2

"Room needs to be improved"

Complaints about age, cleanliness, and furnishing of the rooms. Rooms are outdated and have beds described by guests as uncomfortable. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.8

"Complaints about WiFi"

Complaints about WiFi.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.5

"Great location"

Awesome location near city centre, but inconvenient parking.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Service is welcoming but the reception is subpar.

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5.5

"Room is all right"

Rooms spacious but untidy. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness.

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4.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.7

"Great location"

Awesome location near city centre, but inconvenient parking.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Service is welcoming but the reception is subpar.

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5.0

"Quite clean"

Bathrooms and rooms are untidy.

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5.0

"Room is all right"

Rooms are average size, although old with poor beds and furniture. Complaints about maintenance and cleanliness in rooms and bathrooms. Shower can be a problem.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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