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Elite

  • hotel stars
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Bunsenstr. 15, 69115, Heidelberg, Germany

Review score

Based on 1613 hotel review

heart

7.4

Location

9.0

391 reviews

Breakfast

7.7

233 reviews

Service

7.3

258 reviews

Room

5.1

526 reviews

Amenities

5.1

177 reviews

Cleanliness

4.8

121 reviews

WiFi

3.6

42 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Near downtown with great sightseeing and shopping. Average parking. Close to public transport and the train. Affordable parking.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.3

"Fantastic service"

Friendly service, and excellent management. Service is relatively professional, but reception and housekeeping are not great.

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5.1

"Room is all right"

Large, okay rooms with great balconies and views. Furnishings leave something to be desired, as does the cleanliness of the rooms. Mediocre sized, poorly cleaned bathrooms. Inadequately maintained rooms with complaints about the A/C, minibars, and TV's. Shower can be a problem.

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5.1

"Ordinary amenities"

Hotel grounds are nice, but the entrance area isn't, and amenities are decent but outdated. Elevator in need of updating. Architecture not so nice.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.6

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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8.9

"Great location"

Near city centre in a great location. Average parking. Affordable parking.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.3

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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5.2

"Comfortable"

Rooms are reasonably comfortable and very quiet. Guests had problems with the beds, A/C, and bathroom size.

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5.0

"Ordinary amenities"

Amenities and facilities adequate but in need of updating. Elevator in need of updating. Architecture not so nice.

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4.9

"Room needs to be improved"

Poorly cleaned, old rooms with subpar beds and TVs. Average sized rooms, but lacking maintenance with poorly rated furniture and A/C. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.8

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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8.8

"Great location"

Great, central location, and okay parking.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.2

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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5.6

"Room is all right"

Rooms spacious but untidy. Rooms could use some maintenance and updating with subpar furniture and beds. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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5.0

"Ordinary amenities"

Facilities in need of refurbishment. Elevator in need of updating.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.7

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.1

"Great location"

Great, central location, and okay parking.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.3

"Fantastic service"

Service is welcoming but the reception is subpar.

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5.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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5.2

"Room is all right"

Large but outdated rooms, decently clean but with substandard beds. Badly maintained and cleaned rooms with poor furnishings. Shower can be a problem.

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5.2

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK. Elevator in need of updating.

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3.4

"WiFi system needs upgrading"

Wifi quality could be improved.

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