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Fallsview Blvd 6700, L2G 3W6, Niagara Falls, Canada

Review Score

Based on 7488 reviews

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8.0

Room

8.5

2744 reviews

Comfort

7.8

819 reviews

Service

6.7

1595 reviews

Location

6.5

1590 reviews

Breakfast

6.1

1265 reviews

WiFi

5.6

307 reviews

Food

5.3

585 reviews

Amenities

4.8

635 reviews

Value for money

4.4

1327 reviews

100% Verified Real Reviews

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8.5

"Great room"

Huge rooms with wonderful beds and views, but insufficiently kept up. Bathrooms are large and somewhat clean, but poor overall. Older rooms with badly maintained furniture and poor A/C, but decent kitchenettes. Shower can be a problem.

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7.8

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Deficient A/C and too noisy rooms.

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6.7

"Service is adequate"

Service efficiency and reception are OK, but management are lacking. Great waitstaff, friendly service, and excellent guided tours. Valet service could be better. Wonderful housekeeping. Booking process should be better organized. Shuttle service is ok. Room service could have been improved. Great concierge service. Bar service is acceptable. Hotel security can be an issue.

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6.5

"Location is ok"

Location is ok. Pricey, inconvenient parking. Reasonably close to the city center with good access to restaurants, bars and sightseeing. Close to public transport. Reasonably accessible by car.

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6.1

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.6

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.3

"Food is all right"

Decent dining and menu, with exceptional snacks. Complaints about restaurant cleanliness, sides, and desserts. Pork dishes are not good. Beef dishes & steaks are all right. Tasteless vegetables.

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4.8

"Amenities are not the best"

Poor hotel buildings and lobby, but new facilities. Elevator in need of updating. Pleasant hotel grounds. Unspectacular architecture.

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4.4

"Value for money could be better"

Value for money could be better. Fair breakfast prices. Internet is affordable. Affordable beverage prices.

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8.4

"Great room"

Clean, spacious rooms, comfortable beds, and good views. The bathrooms are large but otherwise not very highly rated. Poor quality, old rooms with low rated A/C and furniture. Shower can be a problem.

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7.3

"Fantastic service"

Great, friendly housekeeping. Service efficiency and reception are OK, but management are lacking. Valet service could be better. Booking process should be better organized.

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7.2

"Great location"

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

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6.3

"Decent vibe"

Decent vibe. Relatively friendly Atmosphere. Relatively modern hotel. Entrance area is not particularly attractive.

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6.1

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.2

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices. Internet is affordable. Normally priced food. Affordable beverage prices.

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5.0

"Food is all right"

Decent dining and menu, with exceptional snacks. Food prices are OK, but the desserts are poorly reviewed. Untasty beef dishes & steak.

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4.6

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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8.4

"Great room"

Spacious, clean rooms with great views and good kitchenettes. Bathrooms are large and somewhat clean, but poor overall. Outdated, badly maintained rooms with poor furniture. Shower can be a problem.

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7.2

"Great location"

Great location, near nice bars and restaurants. Pricey, inconvenient parking.

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6.6

"Service is adequate"

Service efficiency and reception are OK, but management are lacking. Great, friendly wait staff and housekeeping. Valet service could be better. Booking process should be better organized.

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6.3

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.1

"Decent vibe"

Decent vibe. Relatively friendly Atmosphere. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel.

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5.2

"Food is all right"

Okay food with decent prices. Guests disliked the pork dishes, desserts, and fruits. Good snacks. Menu is adequate.

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4.9

"Value for money could be better"

Value for money could be better. Fair breakfast prices. Internet is affordable. Normally priced food. Affordable beverage prices.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.2

"Amenities are not the best"

Guests like the grounds but not the buildings or lobby. Elevator in need of updating.

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8.1

"Great room"

Lovely rooms with pleasant views.

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6.6

"Service is adequate"

Service is average, but very friendly.

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6.5

"Location is ok"

Location is ok.

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6.4

"Breakfast is average"

Breakfast is average.

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5.6

"Food is all right"

Food is all right.

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4.5

"Value for money could be better"

Value for money could be better.

Photos from travellers