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Encanto Riviera

  • hotel stars
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Calle 10 bis entre Av 20 y 25, 77720, Playa del Carmen, Solidaridad, Mexico

Review score

Based on 260 hotel review

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8.3

Beach

10.0

9 reviews

Location

9.5

85 reviews

Value for money

9.0

14 reviews

Service

9.0

73 reviews

Comfort

6.1

49 reviews

Room

5.9

96 reviews

Food

5.7

5 reviews

Amenities

5.5

25 reviews

Vibe

3.3

16 reviews

WiFi

2.5

12 reviews

100% Verified Real Reviews

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10.0

"Beautiful beach"

Beautiful beach.

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9.5

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach.

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9.0

"Best value for money"

Best value for money.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.1

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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5.9

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Old rooms with problems in furnishing and bathroom cleanliness. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

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5.7

"Food is all right"

Food is all right.

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5.5

"Ordinary amenities"

Buildings are mediocre, but the terraces are fantastic.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Awesome for families. Good for traveling with friends.

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2.5

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.3

"Great location"

Great location.

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8.7

"Fantastic service"

Friendly service and great reception.

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7.0

"Clean"

Relatively clean rooms.

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6.2

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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5.4

"Room is all right"

Rooms are spacious and acceptably tidy, but beds are not great.

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5.0

"Ordinary amenities"

Hotel buildings could use some improvement.

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2.9

"Vibe is not too good"

Vibe is not too good.

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9.3

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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7.2

"Great pool"

Great pool.

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6.9

"Quite clean"

Room cleanliness is acceptable.

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5.9

"Room is all right"

Large, relatively tidy rooms but bathrooms are not great.

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5.8

"Comfortable"

Spacious, quiet comfortable rooms, but very noisy.

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5.4

"Ordinary amenities"

Average hotel building.

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9.6

"Great location"

Great location.

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6.0

"Room is all right"

Room is all right.

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5.9

"Comfortable"

Comfortable.

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