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Palais-Hotel Erzherzog Johann

  • hotel stars
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Sackstr. 3-5, 8010, Graz, Austria

Review score

Based on 1872 hotel review

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8.3

Location

9.0

544 reviews

Service

8.2

346 reviews

Breakfast

7.2

254 reviews

Comfort

6.5

298 reviews

Vibe

6.3

260 reviews

Food

5.4

66 reviews

Room

5.1

540 reviews

Value for money

5.0

83 reviews

Wellness Area

4.8

18 reviews

Cleanliness

3.7

75 reviews

WiFi

3.5

35 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location, close to the train station. Near city centre with great sightseeing and nearby restaurants. Parking is average, although the hotel is inconvenient to reach by car.

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8.2

"Fantastic service"

Friendly, excellent service in bar and restaurant. Service professionalism and housekeeping are average. Room service could have been improved.

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7.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.5

"Comfortable"

Noisy but acceptably comfortable rooms with okay beds. Large rooms and bathrooms, with adequate A/C.

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6.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Hotel is relatively luxurious. Pleasant entrance area. Good choice for a city trip. Good for business people. Suitable for solo travelers.

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5.4

"Food is all right"

Poorly rated dining experience, but acceptable desserts and fruits.

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5.1

"Room is all right"

Standard rooms, though lacking in maintenance, with typical beds and furnishings. Bathrooms are large but with substandard cleaning. Spacious rooms with excellent views. Poorly cleaned, outdated rooms with subpar TV's. Shower can be a problem. A/C and minibars are so-so.

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5.0

"Fairly good value for money"

Value for money could be better. High priced breakfast.

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4.8

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area. Sauna is ok.

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3.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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3.5

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.2

"Great location"

Great location. Near to downtown with good options for sightseeing. Parking is average, although the hotel is inconvenient to reach by car.

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7.7

"Fantastic service"

Reception and housekeeping friendly and relatively professional.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.9

"Comfortable"

Beds are decent and generally comfortable. Big rooms and bathrooms, but noisy with insufficient A/C.

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6.6

"Decent vibe"

Decent vibe. Hotel could use some updating. Stylish hotel. Pleasant entrance area.

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6.5

"Ordinary amenities"

Hotel building and grounds are alright. Great entrance area, but outdated facilities. Beautiful architecture.

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5.9

"Food is all right"

Decent food and okay desserts. Great menu.

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5.7

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Bathrooms are large but with substandard cleaning. Outdated, rooms with poor cleanliness and maintenance. Average minibars and furniture. Shower can be a problem. A/C and TV are subpar.

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5.2

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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4.6

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.5

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.2

"Great location"

Great, central location, and okay parking.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel.

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6.1

"Comfortable"

Large rooms with average comfort and standard beds. A/C is fine, but rooms are a little noisy.

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5.0

"Food is all right"

Food could be better.

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4.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.6

"Value for money could be better"

Value for money could be better.

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4.6

"Room needs to be improved"

Older, poorly cleaned and maintained rooms and bathrooms. Large rooms with nice views and OK beds. Furniture and air conditioning are as expected. Shower can be a problem.

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3.4

"WiFi system needs upgrading"

WiFi system needs upgrading.

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3.1

"Could use a good cleaning"

Rooms could be cleaner.

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9.0

"Great location"

Great, central location, and okay parking.

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8.2

"Fantastic service"

Friendly service.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.4

"Decent vibe"

Decent vibe. Hotel could use some updating.

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6.2

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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5.4

"Food is all right"

Food is all right.

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5.2

"Room is all right"

Standard rooms, though lacking in maintenance, with typical beds and furnishings. Large, yet old and poorly cleaned rooms with less well rated bathrooms. Shower can be a problem.

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5.1

"Fairly good value for money"

Fairly good value for money.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"WiFi system needs upgrading"

WiFi system needs upgrading.

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9.0

"Great location"

Great location.

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8.4

"Fantastic service"

Friendly service.

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6.8

"Ordinary amenities"

Ordinary amenities.

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6.4

"Decent vibe"

OK vibe and a friendly atmosphere.

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5.0

"Room is all right"

Room needs to be improved.

Photos from travellers