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Excelsior

  • hotel stars
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Hansestr. 3, 23558, Lübeck, Germany

Review score

Based on 3479 hotel review

heart

8.4

Service

9.6

685 reviews

Breakfast

9.4

977 reviews

Location

8.5

957 reviews

Room

7.5

847 reviews

WiFi

4.0

75 reviews

100% Verified Real Reviews

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9.6

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant.

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9.4

"Tasty breakfast"

Great and affordable breakfast.

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8.5

"Great location"

Near city centre in a great location. Parking is rare. Close to public transport and the train. Convenient car access and well-priced parking.

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7.5

"Great room"

Awesome beds in a clean room with great air-conditioning. Bathrooms are small but clean. Room need better maintenance, and minibars are not great. Relatively new rooms. Views are decent, and so are the TV's. Shower can be a problem.

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4.0

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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9.8

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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9.6

"Tasty breakfast"

Great and affordable breakfast.

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8.7

"Great location"

Great location. Parking is rare. Near to downtown with good options for sightseeing. Close to public transport and the train. Convenient car access and well-priced parking.

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7.6

"Great room"

Beds are awesome, rooms are clean and have decent views. Medium sized bathroom. Poorly maintained rooms with subpar furnishing and minibars. Relatively new rooms. Shower can be a problem.

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4.0

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.4

"Tasty breakfast"

Tasty breakfast.

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9.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.3

"Great location"

Near city centre in a great location. Parking is rare. Close to public transport and the train. Affordable parking.

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7.8

"Great room"

Awesome beds in a clean room with great air-conditioning. Average sized rooms. Acceptable rooms and bathrooms. Minibar can be a problem.

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3.6

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.2

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great location"

Awesome location near city centre, but inconvenient parking. Close to public transport and the train.

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7.2

"Great room"

Rooms are spotless with comfy beds. Rooms are neglected, although average in size with OK bathrooms.

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4.0

"WiFi system needs upgrading"

WiFi system needs upgrading.

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9.7

"Fantastic service"

Friendly service.

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9.1

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great location"

Well-located hotel, although unfortunately the parking isn't easy.

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8.3

"Best value for money"

Best value for money.

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7.0

"Great room"

Clean, typical rooms with comfortable beds and standard bathrooms.

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7.0

"Rather comfortable"

Comfy, quiet rooms with cozy beds.

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4.7

"WiFi system needs upgrading"

WiFi system needs upgrading.

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