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Excelsior Palace

  • hotel stars
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Via Pietro Toselli 8, 98039, Taormina, Italy

Review score

Based on 293 hotel review

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7.7

Location

8.8

91 reviews

Service

8.4

76 reviews

Breakfast

7.5

48 reviews

Cleanliness

5.7

13 reviews

Room

5.6

110 reviews

WiFi

5.0

6 reviews

Value for money

4.8

15 reviews

Comfort

3.7

40 reviews

Vibe

2.7

43 reviews

100% Verified Real Reviews

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8.8

"Great location"

Well-located hotel, although unfortunately the parking isn't easy. Near to the city centre with good shopping options nearby.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.5

"Tasty breakfast"

Tasty breakfast.

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5.7

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.6

"Room is all right"

Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C. Cramped rooms and bathrooms with great views, but poor beds. Outdated rooms with low rated balconies and lacking maintenance. Shower can be a problem.

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5.0

"Regular internet service"

Average wifi quality.

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4.8

"Value for money could be better"

Value for money could be better.

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3.7

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Awesome for families. Good choice for a city trip. Nice for romantic trips.

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8.7

"Great location"

Well-located hotel, although unfortunately the parking isn't easy.

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8.3

"Fantastic service"

Friendly service.

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8.2

"Great pool"

Great pool.

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7.2

"Tasty breakfast"

Tasty breakfast.

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5.5

"Room is all right"

Guests complained about the bathrooms and room sizes. Great views, but poor quality beds and furniture in somewhat old rooms.

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3.4

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.9

"Great location"

Great location.

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8.4

"Fantastic service"

Friendly service.

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5.7

"Room is all right"

Decent rooms with great views.

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3.9

"More comfort would be nice"

More comfort would be nice.

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2.7

"Vibe is not too good"

Vibe is not too good.

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8.9

"Great location"

Great location.

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7.9

"Fantastic service"

Fantastic service.

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5.5

"Room is all right"

Room is all right.

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