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4201 LOUGHEED HIGHWAY , V5C 3Y6, Burnaby, Canada

Review Score

Based on 1178 reviews

heart

7.4

Wellness Area

8.6

31 reviews

Location

8.0

228 reviews

Service

7.7

311 reviews

Room

5.9

403 reviews

Amenities

3.8

113 reviews

WiFi

3.8

17 reviews

Breakfast

3.8

41 reviews

Vibe

3.3

115 reviews

100% Verified Real Reviews

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8.6

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.0

"Great location"

Great location. Near enough to the city centre, with great sightseeing, shopping, and dining. Pricey, inconvenient parking. Close to public transport and the train.

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7.7

"Fantastic service"

Restaurant service is friendly and professional. Decent reception but complaints about management. Booking process should be better organized. Room service could have been improved.

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5.9

"Room is all right"

Reasonably clean rooms with standard beds and TV's. Small rooms and poorly cleaned bathrooms. Views are great, but rooms are outdated and poorly-maintained. Subpar furniture and balconies. Shower can be a problem. Minibar can be a problem.

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3.8

"Amenities are not the best"

Meeting & event facilities should be improved. Older facilities and unpleasant entrance area. Elevator in need of updating. Beautiful architecture.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Good for business people.

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7.5

"Great location"

Great location. Pricey, inconvenient parking.

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7.1

"Fantastic service"

Friendly service.

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6.0

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Poor maintenance in rooms and bathrooms.

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5.8

"Fairly good value for money"

Fairly good value for money.

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3.8

"Breakfast can be improved"

Breakfast can be improved.

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3.5

"Vibe is not too good"

Vibe is not too good.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.0

"Great location"

Great location.

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7.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.0

"Ordinary pool"

Ordinary pool.

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6.0

"Quite clean"

Room cleanliness is acceptable.

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5.7

"Room is all right"

Rooms and beds are adequate. Bathroom could be optimized.

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5.6

"Comfortable"

Mediocre comfort, room sizes and beds.

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7.5

"Fantastic service"

Fantastic service.

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6.0

"Room is all right"

Room is all right.

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7.7

"Fantastic service"

Fantastic service.

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5.6

"Room is all right"

Room is all right.

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