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1 Rideau Street, K1N 8S7, Ottawa, Canada

Review Score

Based on 6177 reviews

heart

8.7

Location

9.0

985 reviews

Service

8.6

1708 reviews

Amenities

8.0

586 reviews

Vibe

7.9

597 reviews

Breakfast

7.4

193 reviews

Wellness Area

6.3

61 reviews

Room

6.3

1649 reviews

Comfort

5.7

634 reviews

Value for money

4.5

388 reviews

WiFi

2.8

159 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Reasonably accessible by car.

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8.6

"Fantastic service"

Service, restaurant staff, and housekeeping are good and professional. Decent reception, but less impressive bar service. Great concierge service. Great valet service. Room service is perfect. Booking process should be better organized. Great hotel security. Recreation staff is nice. Management should be more attentive.

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8.0

"Great amenities"

Great hotel grounds and outdoor sports facilities. Great hotel buildings and entrance area. Beautiful architecture. Generally old facilities, although conference area was good. Elevator in need of updating. Adequate terrace. Good handicap accessible facilities.

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7.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Hotel could use some updating. Nice for romantic trips. Luxury hotel.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.3

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Good fitness area. Sauna not so nice.

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6.3

"Room is all right"

Fine room size and cleanliness. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with inadequate A/C and bad minibars. Outdated rooms with substandard TVs, kitchenettes and furnishings. Shower can be a problem.

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5.7

"Comfortable"

Somewhat comfortable and acceptably sized rooms. Small bathrooms, noisy rooms, and deficient A/C.

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4.5

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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8.2

"Fantastic service"

Reception is OK, housekeeping good and service professional. Great concierge service. Great valet service. Room service is perfect.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.8

"Room is all right"

Rooms amply-sized and moderately tidy with excellent views. Small rooms and poorly cleaned bathrooms. Old, inadequately maintained rooms with subpar TV's. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

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5.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.5

"Comfortable"

Somewhat comfortable and acceptably sized rooms. Small bathrooms, noisy rooms, and deficient A/C.

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4.2

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.3

"Great location"

Great location. Good shopping and sightseeing. Pricey, inconvenient parking.

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8.0

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Great concierge service.

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7.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Hotel could use some updating. Luxurious Hotel.

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7.3

"Tasty breakfast"

Tasty breakfast.

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5.9

"Room is all right"

The rooms are average sized, but are clean and have excellent views. Poor quality, old rooms with low rated A/C and furniture. Small rooms and poorly cleaned bathrooms.

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5.8

"Comfortable"

Somewhat comfortable and acceptably sized rooms. Small bathrooms, noisy rooms, and deficient A/C.

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4.5

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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2.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.0

"Great location"

Great location with excellent sightseeing.

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8.7

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.4

"Room is all right"

Clean and okay-sized rooms, but with problems with maintenance and beds.

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5.6

"Standard bar"

Standard bar.

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5.2

"Comfortable"

Mediocre comfort, room sizes and beds.

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4.3

"Value for money could be better"

Value for money could be better.

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3.1

"Complaints about WiFi"

Complaints about WiFi.

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8.9

"Great location"

Great location with excellent sightseeing.

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8.6

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.5

"Tasty breakfast"

Tasty breakfast.

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5.9

"Room is all right"

Rooms are tidy and of average size. Poor maintenance in rooms and bathrooms.

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4.3

"Value for money could be better"

Value for money could be better.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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