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1 Rideau Street, K1N 8S7, Ottawa, Canada

Review Score

Based on 2749 reviews

heart

8.8

Location

9.3

643 reviews

Service

9.0

674 reviews

Bar and Beverages

8.9

33 reviews

Amenities

8.0

319 reviews

Vibe

7.9

348 reviews

Breakfast

7.5

89 reviews

Pool

7.3

54 reviews

Room

6.1

727 reviews

Comfort

5.7

316 reviews

Cleanliness

5.6

157 reviews

Value for money

3.9

225 reviews

WiFi

3.0

119 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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9.0

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant. Great valet service. Great concierge service. Room service is average.

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8.9

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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8.0

"Great amenities"

Facilities are old, but the terrace is lovely. Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Beautiful architecture. Adequate meeting & event facilities. Elevator in need of updating.

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7.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel. Luxury hotel. Nice for romantic trips.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.3

"Great pool"

Great pool.

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6.1

"Room is all right"

Rooms amply-sized and moderately tidy with excellent views. Small rooms and poorly cleaned bathrooms. Old, inadequately maintained rooms with subpar TV's. Complaints about furnishing, kitchenettes, and A/C. Acceptable minibar. Shower can be a problem.

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5.7

"Comfortable"

Somewhat comfortable and acceptably sized rooms. Small bathrooms, noisy rooms, and deficient A/C.

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5.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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3.9

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.2

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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8.7

"Fantastic service"

Fantastic service. Good reception and housekeeping. Great concierge service. Room service is perfect.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Luxurious Hotel.

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5.5

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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5.2

"Room is all right"

Rooms with great views and excellent beds. Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.2

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great location"

Great location. Good shopping and sightseeing. Pricey, inconvenient parking.

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8.6

"Fantastic service"

Reception is OK, housekeeping good and service professional.

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7.5

"Awesome vibe"

Awesome vibe. Hotel could use some updating. Friendly atmosphere. Stylish hotel. Pleasant entrance area.

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7.4

"Tasty breakfast"

Tasty breakfast.

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5.5

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.3

"Comfortable"

Comfortable. Small rooms and bathrooms, with insufficient A/C and too much noise.

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5.0

"Room is all right"

Outdated, poorly maintained rooms with insufficient A/C. Small rooms and bathrooms, acceptably clean.

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3.9

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.3

"Great location"

Great location.

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9.0

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.4

"Awesome vibe"

Awesome vibe. Hotel could use some updating. Friendly atmosphere.

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6.2

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Decent sized rooms, but old and poorly-maintained with lacking bathrooms.

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5.9

"Quite clean"

Room cleanliness is acceptable.

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3.8

"Value for money could be better"

Value for money could be better.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location.

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9.0

"Fantastic service"

Friendly service.

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8.0

"Awesome vibe"

Awesome vibe.

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7.5

"Great amenities"

Nice building.

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6.3

"Room is all right"

Room is all right.

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6.1

"Quite clean"

Quite clean.

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3.6

"Value for money could be better"

Value for money could be better.

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