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Old Lodge Road PO Box 40, T0E 1E0, Jasper, Canada

Review Score

Based on 6611 reviews

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8.3

Wellness Area

8.2

193 reviews

Service

8.1

2017 reviews

Location

8.1

826 reviews

Amenities

7.6

914 reviews

Vibe

7.4

692 reviews

Food

6.4

991 reviews

Room

6.1

2081 reviews

Cleanliness

5.5

349 reviews

Breakfast

5.4

153 reviews

Comfort

4.6

563 reviews

WiFi

4.3

65 reviews

Value for money

3.6

550 reviews

100% Verified Real Reviews

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8.2

"Great wellness & sports facilities"

Great fitness area, sauna and wellness. Moderately clean wellness & sports facilities.

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8.1

"Fantastic service"

Great management and friendly, professional service, particularly at the bar. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Recreation staff is nice. Great valet service. Booking process should be better organized. Room service could have been improved. Hotel security can be an issue.

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8.1

"Great location"

Great location. Not great access by car, with poorly rated parking. Near to the city centre with good shopping options nearby. Affordable parking.

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7.6

"Great amenities"

Nice hotel buildings and lovely terraces. Outdated facilities with a decent entrance area. Great hotel grounds and outdoor sports facilities. Architecture not so nice. Adequate meeting & event facilities. Elevator in need of updating.

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7.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Entrance area is ok. Stylish hotel.

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6.4

"Food is all right"

Overpriced, badly cleaned restaurant makes for a poor experience. Menu and snacks are alright. Great desserts but pork dishes were not highly recommended. Untasty beef dishes & steak. Salads are not good. Bad poultry dishes. Good sushi. Fish & seafood is acceptable.

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6.1

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Poorly-maintained, small, old rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

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5.5

"Quite clean"

Untidy dining area but rooms are clean enough. Moderately clean hotel facilities. Bathrooms and pool area are inadequately clean. Moderately clean wellness & sports facilities.

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5.4

"Breakfast is average"

Breakfast is decent but expensive.

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4.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.6

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable. Beverages could be cheaper.

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7.7

"Fantastic service"

Great management and friendly, professional staff. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Recreation staff is nice. Room service could have been improved. Booking process should be better organized. Great valet service.

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7.5

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.4

"Great amenities"

Old facilities, but pleasant hotel buildings. Entrance area is ok. Architecture not so nice. Adequate terrace.

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5.8

"Breakfast is average"

Breakfast is decent but expensive.

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5.8

"Room is all right"

Somewhat clean rooms with average balconies, yet lovely views. Decent beds in smallish, old rooms. Rooms are lacking in maintenance, with subpar A/C and furnishing. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.5

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.3

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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4.1

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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7.9

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.7

"Fantastic service"

Service is professional and friendly. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Recreation staff is nice. Great concierge service. Room service could have been improved. Great valet service.

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6.5

"Ordinary amenities"

Okay buildings and entrance area. Hotel grounds are pleasant, but facilities are outdated. Architecture not so nice.

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6.1

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Poor quality, old rooms with low rated A/C and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.6

"Breakfast is average"

Breakfast is average.

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5.4

"Food is all right"

Overpriced, badly cleaned restaurant makes for a poor experience. The menu is okay, with great desserts.

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5.3

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

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4.6

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with alright beds.

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3.8

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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3.3

"Complaints about WiFi"

Complaints about WiFi.

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8.6

"Fantastic service"

Service is professional and friendly. Service at reception and in restaurant are okay.

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8.5

"Great location"

Great location.

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7.6

"Great amenities"

Great buildings and decent entrance area.

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6.3

"Quite clean"

Room cleanliness is acceptable.

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6.2

"Food is all right"

Decent food and menu.

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6.1

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Outdated, insufficiently maintained rooms with poorly rated bathrooms. Shower can be a problem.

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5.2

"Comfortable"

Beds are decent and generally comfortable.

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5.1

"Breakfast is average"

Breakfast is average.

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3.2

"Value for money could be better"

Value for money could be better.

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8.5

"Fantastic service"

Great service, especially at reception.

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8.4

"Great location"

Great location.

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8.0

"Great amenities"

Nice building.

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6.4

"Food is all right"

Food is all right.

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6.1

"Room is all right"

Clean enough rooms and wonderful views, but the bathrooms are below average.

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5.5

"Quite clean"

Room cleanliness is acceptable.

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5.0

"Comfortable"

Comfortable.

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3.6

"Value for money could be better"

Value for money could be better.

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