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Old Lodge Road PO Box 40, T0E 1E0, Jasper, Canada

Review Score

Based on 5512 reviews

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8.3

Service

8.3

1660 reviews

Amenities

8.0

750 reviews

Location

7.9

729 reviews

Vibe

7.1

573 reviews

Breakfast

5.7

127 reviews

Cleanliness

5.5

277 reviews

Room

5.3

1702 reviews

Comfort

4.5

498 reviews

Value for money

3.8

464 reviews

WiFi

2.3

58 reviews

100% Verified Real Reviews

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8.3

"Fantastic service"

Great, professional bar service. Service at reception and in restaurant are okay. Management and housekeeping are decent. Recreation staff is nice. Great valet service. Room service is average. Great concierge service.

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8.0

"Great amenities"

Facilities are old, but the terrace is lovely. Great outdoor sports facilities and impressive hotel buildings. Great hotel grounds with a beautiful entrance area. Unspectacular architecture. Adequate meeting & event facilities.

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7.9

"Great location"

Near city centre in a great location. Accessible by car, but parking is a hassle. Affordable parking.

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7.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Stylish hotel.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.5

"Quite clean"

Rooms are moderately tidy but pool area could use more attention. The bathrooms and dining area need some cleaning. Moderately clean hotel facilities.

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5.3

"Room is all right"

Acceptable beds, balconies, and cleanliness. Poorly-maintained, small, old rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Great view. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

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4.5

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.8

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Beverages could be cheaper. Internet is affordable.

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2.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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8.0

"Fantastic service"

Professional and warm service and acceptable housekeeping. Decent management, reception, and restaurant service. Recreation staff is nice. Room service is average. Great valet service. Booking process should be better organized.

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7.5

"Great amenities"

Great buildings with excellent terrace and entrance. Unspectacular architecture. Facilities in need of refurbishment.

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6.8

"Location is ok"

Decent location, but problems with parking.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.7

"Room needs to be improved"

Small, outdated rooms with okay beds but cleanliness issues. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.7

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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8.5

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.0

"Great amenities"

Great hotel grounds and buildings. Outdated facilities with a decent entrance area. Unspectacular architecture.

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7.8

"Fantastic service"

Service is professional and friendly. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Recreation staff is nice.

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6.9

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Stylish hotel. Luxurious Hotel.

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6.3

"Food is all right"

Dining disappointed some guests in quality and price. The menu is okay, with great desserts.

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5.7

"Breakfast is average"

Breakfast is average.

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5.7

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.3

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Small, outdated rooms in need of better maintenance. Small bathrooms with poor furniture and A/C.

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4.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.5

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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2.8

"Complaints about WiFi"

Complaints about WiFi.

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8.8

"Fantastic service"

Friendly service.

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8.3

"Great amenities"

Great hotel buildings and entrance area.

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8.3

"Great location"

Great location.

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7.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area. Hotel could use some updating.

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6.7

"Food is all right"

Menu is good and food is alright.

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6.5

"Room is all right"

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms. Shower can be a problem.

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6.4

"Quite clean"

Room cleanliness is acceptable.

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5.3

"Breakfast is average"

Breakfast is average.

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5.1

"Comfortable"

Beds are decent and generally comfortable.

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3.9

"Value for money could be better"

Value for money could be better.

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8.6

"Fantastic service"

Friendly service.

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8.3

"Great location"

Great location.

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8.3

"Great amenities"

Nice building.

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7.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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6.9

"Food is all right"

Food is all right.

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5.6

"Room is all right"

Rooms are somewhat clean but have fantastic views.

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5.3

"Quite clean"

Room cleanliness is acceptable.

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4.3

"More comfort would be nice"

More comfort would be nice.

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4.2

"Value for money could be better"

Value for money could be better.

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