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Old Lodge Road PO Box 40, T0E 1E0, Jasper, Canada

Review Score

Based on 3468 reviews

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8.2

Wellness Area

8.6

93 reviews

Service

8.3

1111 reviews

Location

8.2

549 reviews

Amenities

8.1

530 reviews

Pool

7.8

116 reviews

Food

6.4

515 reviews

Vibe

6.2

377 reviews

Room

5.4

1142 reviews

Breakfast

5.4

82 reviews

Comfort

4.9

354 reviews

Cleanliness

4.7

221 reviews

Value for money

3.4

331 reviews

WiFi

3.0

58 reviews

100% Verified Real Reviews

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8.6

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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8.3

"Fantastic service"

Great, professional bar service. Reception, housekeeping and restaurant service were adequate. Recreation staff is nice. Booking process is sufficient. Great concierge service. Great valet service. Room service is perfect.

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8.2

"Great location"

Good location, more or less central. Not great access by car, with poorly rated parking. Affordable parking.

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8.1

"Great amenities"

Great outdoor sports facilities and impressive hotel buildings. Hotel grounds and lobby are nice, but facilities are outdated. Architecture not so nice. Adequate meeting & event facilities.

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7.8

"Great pool"

Great but poorly cleaned pool.

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6.4

"Food is all right"

Dining disappointed some guests in quality and price. Untidy dining area, but desserts are alright. Low rated side dishes and snacks. Untasty beef dishes & steak. Fish & seafood is acceptable. Good sushi. Awesome pasta.

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6.2

"Decent vibe"

Decent vibe. Hotel could use some updating. Entrance area is ok. Luxurious Hotel. Stylish hotel.

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5.4

"Room is all right"

Standard room overall with standard beds, although quite small with low rated minibars. Wonderful views but complaints about room maintenance and cleanliness. Small rooms and poorly cleaned bathrooms. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

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5.4

"Breakfast is average"

Breakfast is decent but expensive.

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4.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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4.7

"Could use a good cleaning"

Unclean rooms and pool area. Moderately clean hotel facilities. The bathrooms and dining area need some cleaning.

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3.4

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.3

"Fantastic service"

Professional service. Service at reception and in restaurant are okay.

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7.8

"Great amenities"

Old facilities, but pleasant hotel buildings. Entrance area is ok.

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7.6

"Great location"

Well-located, although unfortunately the parking isn't easy. Medium distance to city centre.

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5.7

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Luxurious Hotel.

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5.6

"Food is all right"

Food and menu is typical, but quite expensive.

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5.1

"Breakfast is average"

Breakfast is decent but expensive.

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4.2

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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4.1

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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3.7

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Poor A/C and furnishing, and room size is lacking. Lovely views and decent beds.

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2.9

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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2.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.3

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.9

"Fantastic service"

Fantastic service.

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6.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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5.8

"Food is all right"

Average, but pricey, food.

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4.9

"Room needs to be improved"

Wonderful views but complaints about room maintenance and cleanliness. Small rooms and bathrooms, with inadequate A/C but acceptable beds.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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4.6

"More comfort would be nice"

Problems with room size, comfort, and A/C. Average beds.

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3.2

"Complaints about WiFi"

Poor, over-priced WiFi.

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2.9

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Food is a bit overpriced.

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8.5

"Great location"

Great location.

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8.0

"Fantastic service"

Fantastic service.

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5.5

"Room is all right"

Room is all right.

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