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Fairmont Le Chateau Frontenac

  • hotel stars
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Rue des Carrières 1, G1R 5J5, Québec, Canada

Review score

Based on 4975 hotel review

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9.1

Location

9.4

1095 reviews

Service

9.0

1195 reviews

Bar and Beverages

8.5

104 reviews

Pool

8.2

129 reviews

Amenities

7.8

453 reviews

Wellness Area

7.7

81 reviews

Breakfast

7.6

166 reviews

Room

6.6

1280 reviews

Comfort

5.0

565 reviews

Value for money

4.0

475 reviews

WiFi

3.4

186 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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9.0

"Fantastic service"

Great service, especially at reception. Great concierge service. Room service is perfect. Valet service is ok. Housekeeping is satisfactory. Recreation staff is nice. Booking process is sufficient.

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8.5

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Beverages could be cheaper.

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8.2

"Great pool"

Good pool, acceptably clean.

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7.8

"Great amenities"

Facilities are old, but the terrace is lovely. Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Beautiful architecture. Elevator in need of updating.

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7.7

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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7.6

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.6

"Room is all right"

Rooms are OK, but old and poorly maintained. Clean rooms with wonderful beds and stunning views. Rooms are small, with poor quality furniture, minibars and A/C. Small rooms and poorly cleaned bathrooms. Shower was ok.

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5.0

"Comfortable"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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4.0

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Acceptable breakfast prices. Beverages could be cheaper.

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3.4

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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8.7

"Fantastic service"

Professional service with great waitstaff and management, but so-so housekeeping. Great concierge service. Valet service is ok. Room service is perfect. Recreation staff is nice.

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8.3

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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7.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.0

"Room is all right"

Rooms are OK, but old and poorly maintained. Clean rooms with wonderful beds and stunning views. Rooms are small, with poor quality furniture, minibars and A/C. Small rooms and poorly cleaned bathrooms. Shower was ok.

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4.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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3.9

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Acceptable breakfast prices. Normally priced food.

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3.4

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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9.1

"Great location"

Great location. Pricey, inconvenient parking.

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8.8

"Fantastic service"

Fantastic service. Great staff at reception and the restaurant. Great concierge service. Room service is perfect.

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7.7

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Luxurious Hotel. Hotel could use some updating.

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7.4

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.4

"Quite clean"

Room cleanliness is acceptable.

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5.6

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Poor A/C and furnishing, and room size is lacking. Inadequate minibars in older, poorly-maintained rooms.

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4.2

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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3.2

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Acceptable breakfast prices.

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3.2

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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6.2

"Room is all right"

Rooms are small, and bathrooms not great, but beds are very good.

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5.0

"Comfortable"

Small rooms with complaints about comfort, but good beds.

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3.8

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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3.3

"WiFi system needs upgrading"

Poor, over-priced WiFi.

Photos from travellers