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20 East Nanjing Road, 200002, Shanghai, China

Review Score

Based on 7003 reviews

heart

9.5

Location

9.4

1620 reviews

Service

8.8

2234 reviews

Vibe

8.7

1330 reviews

Bar and Beverages

8.3

83 reviews

Amenities

8.0

720 reviews

Food

8.0

623 reviews

Breakfast

7.8

513 reviews

Room

7.8

1844 reviews

Comfort

7.6

703 reviews

Value for money

5.8

407 reviews

WiFi

4.8

43 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking. Parking is rare.

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8.8

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Well-managed, great restaurants and professional service. Great concierge service. Recreation staff is nice. Room service is perfect.

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8.7

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Luxury hotel. Nice for romantic trips. Awesome for families.

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8.3

"Bar is awesome"

Great, affordable bar with good drinks.

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8.0

"Great amenities"

Facilities are old, but the terrace is lovely. Great buildings with nice entrance area and conference rooms. Beautiful architecture. Elevator in need of updating. Pleasant hotel grounds.

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8.0

"Delicious food"

Decent dining experience, affordable restaurant, good menu and lovely food. Great seafood, side dishes, and desserts.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.8

"Great room"

Spacious and tidy rooms. Comfortable beds, nice furniture and lovely views from impressive balconies. Clean, large bathrooms. Neglected rooms with poor air conditioning, TV's, and kitchenettes. Great shower.

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7.6

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

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5.8

"Fairly good value for money"

Fairly good value for money. Well-priced food and beverages. Internet is affordable.

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4.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.4

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Easy car access but inadequate parking.

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8.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area.

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8.5

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Well-managed, great restaurants and professional service. Great concierge service.

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8.2

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.6

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities. Elevator in need of updating.

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7.6

"Great room"

Clean, spacious rooms with large bathrooms and comfortable beds. Great balconies with beautiful views and excellent furniture. Poorly maintained kitchenettes and rooms, with subpar A/C.

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4.7

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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9.5

"Great location"

Great location. Good shopping and sightseeing. Easy car access but inadequate parking.

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9.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Stylish hotel. Hotel could use some updating. Pleasant entrance area.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception. Great concierge service.

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8.5

"Bar is awesome"

Bar is awesome.

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8.1

"Great amenities"

Great buildings with nice entrance area and conference rooms. Beautiful architecture.

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8.0

"Delicious food"

Affordable restaurant with a great menu and lovely food, particularly desserts.

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7.9

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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7.8

"Great room"

Large clean rooms with big bathrooms. Great views, beds, and furniture. Poorly-maintained rooms with bad TV's and kitchenettes.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.7

"Fairly good value for money"

Fairly good value for money. Affordable food. High priced breakfast.

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5.1

"Regular internet service"

Regular internet service.

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9.7

"Great location"

Great location. Good shopping and sightseeing. Easy car access but inadequate parking.

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9.0

"Fantastic service"

Professional, friendly service, and great reception and management. Housekeeping is satisfactory.

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8.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Stylish hotel. Pleasant entrance area.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.1

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities.

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8.1

"Delicious food"

Well-priced and good food with great desserts.

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7.7

"Great room"

Rooms are outdated, though spacious and clean. Comfortable beds, great views, and pleasant bathrooms.

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5.5

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Affordable food.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.9

"Great location"

Great location with excellent sightseeing. Good accessibility by car.

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7.9

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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7.8

"Great amenities"

Nice building. Beautiful architecture.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.6

"Great room"

Beautiful bathrooms and comfortable beds in large, clean rooms. Old, poorly maintained rooms.

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5.5

"Fairly good value for money"

Fairly good value for money.

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