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20 East Nanjing Road, 200002, Shanghai, China

Review Score

Based on 6941 reviews

heart

9.5

Location

9.4

1776 reviews

Service

8.8

2315 reviews

Vibe

8.7

1481 reviews

Food

8.2

671 reviews

Breakfast

7.8

462 reviews

Amenities

7.8

784 reviews

Room

7.7

1947 reviews

Comfort

7.3

729 reviews

WiFi

4.4

47 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking. Parking is rare.

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8.8

"Fantastic service"

Friendly service, especially in the restaurant. Professional service, management and reception. Great concierge service. Recreation staff is nice.

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8.7

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area. Stylish hotel. Luxury hotel. Nice for romantic trips. Awesome for families.

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8.2

"Delicious food"

Great menu with excellent food and snacks in the affordable restaurant. Seafood, desserts and fruits were delicious. Dining experience is decent, but sides are lacking.

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7.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.8

"Great amenities"

Great conference area and nice entrance area. Nice hotel buildings and lovely terraces. Beautiful architecture. Elevator in need of updating.

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7.7

"Great room"

Great beds in big clean rooms, with decent furnishing. Balconies are nice with lovely views, although rooms are outdated. Clean, large bathrooms. Subpar TV's and kitchenettes. Great shower.

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7.3

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.4

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Easy car access but inadequate parking.

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area. Stylish hotel.

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8.4

"Fantastic service"

Friendly service, especially in the restaurant. Professional service, management and reception. Great concierge service.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.1

"Delicious food"

Affordable restaurant with a great menu and lovely food, particularly desserts. Average dining experience.

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7.5

"Great room"

Rooms are clean, with average furniture, but great beds and views. Large rooms and bathrooms, and awesome balconies. Kitchenette needs more attention.

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4.0

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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9.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Stylish hotel. Pleasant entrance area.

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9.4

"Great location"

Great location. Good shopping and sightseeing. Easy car access but inadequate parking.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception. Great concierge service.

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8.3

"Delicious food"

Well-priced and good food with great desserts.

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8.0

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities. Beautiful architecture.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.7

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Could be quieter.

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7.6

"Great room"

Large, clean rooms with a great view and decent furniture. Comfortable beds and spacious bathrooms. Poorly-maintained rooms with subpar TVs.

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5.6

"Fairly good value for money"

Fairly good value for money. Affordable food. High priced breakfast.

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4.7

"Complaints about WiFi"

Complaints about WiFi.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.8

"Fantastic service"

Professional, friendly service, and great reception and management.

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area. Stylish hotel.

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8.2

"Delicious food"

Fairly priced, good food, particularly desserts and fruits.

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7.6

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities.

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7.5

"Great room"

Clean rooms with wonderful beds and stunning views. Huge rooms with great bathrooms.

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7.2

"Tasty breakfast"

Tasty breakfast.

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5.8

"Fairly good value for money"

Fairly good value for money. Normally priced food.

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9.2

"Fantastic service"

Service is professional and friendly.

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9.2

"Great location"

Great location with excellent sightseeing. Good accessibility by car.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.4

"Great amenities"

Nice building. Beautiful architecture.

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6.9

"Room is all right"

Clean but poorly-maintained rooms, with great beds. Large rooms and bathrooms, and great views.

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5.3

"Fairly good value for money"

Fairly good value for money.

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4.3

"Complaints about WiFi"

Complaints about WiFi.

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