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20 East Nanjing Road, 200002, Shanghai, China

Review Score

Based on 7669 reviews

heart

9.5

Location

9.4

1922 reviews

Vibe

8.7

1537 reviews

Service

8.7

2382 reviews

Bar and Beverages

8.6

71 reviews

Food

8.4

710 reviews

Amenities

8.1

844 reviews

Room

7.8

2029 reviews

Breakfast

7.5

456 reviews

Comfort

7.4

792 reviews

WiFi

4.2

66 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking. Parking is rare.

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8.7

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area. Stylish hotel. Luxury hotel. Nice for romantic trips. Awesome for families.

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8.7

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Well-managed, great restaurants and professional service. Great concierge service. Recreation staff is nice.

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8.6

"Bar is awesome"

Great, affordable bar with good drinks.

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8.4

"Delicious food"

Generally pleasant dining experience with a varied menu and good snacks. Seafood, desserts and fruits were delicious. Food prices are okay, but side dishes are not highly reviewed.

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8.1

"Great amenities"

Great buildings and an excellent terrace, but outdated facilities. Great conference area and nice entrance area. Beautiful architecture. Elevator in need of updating.

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7.8

"Great room"

Great beds in big, clean rooms, though the televisions are subpar. Decently-clean rooms with spacious bathrooms. Great balconies with beautiful views and excellent furniture. Kitchenette is acceptable. Great shower.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.4

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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4.2

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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9.5

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Easy car access but inadequate parking.

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area. Stylish hotel.

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8.3

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities. Elevator in need of updating.

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8.3

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Well-managed, great restaurants and professional service. Great concierge service.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.7

"Great room"

Clean, spacious rooms with large bathrooms and comfortable beds. Great balconies with beautiful views and excellent furniture. Kitchenette is acceptable.

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4.8

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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9.5

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Stylish hotel. Pleasant entrance area.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.6

"Bar is awesome"

Bar is awesome.

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8.3

"Delicious food"

Fairly priced, good food, particularly desserts and fruits.

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8.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.1

"Great amenities"

Great hotel buildings and entrance area. Beautiful architecture.

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7.6

"Great room"

Spacious, clean rooms with nice furniture. Large bathrooms, great views and comfortable beds. TV needs to be updated.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.7

"Fairly good value for money"

Fairly good value for money. Normally priced food. Internet is affordable. High priced breakfast.

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4.6

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area.

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8.9

"Fantastic service"

Professional, friendly service, and great reception and management.

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8.2

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities.

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8.2

"Delicious food"

Tasty food at okay prices.

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8.1

"Great room"

Clean rooms with wonderful beds and stunning views. Huge rooms with great bathrooms.

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7.3

"Tasty breakfast"

Tasty breakfast.

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9.2

"Great location"

Great location with good access by car.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.9

"Great amenities"

Nice building. Beautiful architecture.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.2

"Great room"

Clean, spacious rooms with large bathrooms and comfortable beds. Views are great, but rooms are outdated and poorly-maintained.

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5.5

"Fairly good value for money"

Fairly good value for money.

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4.1

"Complaints about WiFi"

Complaints about WiFi.

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