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20 East Nanjing Road, 200002, Shanghai, China

Review Score

Based on 8016 reviews

heart

9.5

Location

9.4

1814 reviews

Vibe

9.1

1459 reviews

Bar and Beverages

8.9

99 reviews

Service

8.7

2451 reviews

Room

8.2

2041 reviews

Breakfast

8.0

581 reviews

Food

8.0

704 reviews

Amenities

7.8

787 reviews

Comfort

7.6

772 reviews

Value for money

6.0

448 reviews

WiFi

6.0

47 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking. Parking is rare.

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9.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area. Stylish hotel. Luxury hotel. Nice for romantic trips. Awesome for families.

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8.9

"Bar is awesome"

Great, affordable bar with good drinks.

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8.7

"Fantastic service"

Friendly and professional staff, and great laundry service. Great reception, waitstaff, and management. Housekeeping is satisfactory. Great concierge service. Great valet service. Room service is perfect. Recreation staff is nice.

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8.2

"Great room"

Big rooms, with nice balconies, good views and reasonable furnishings. Tidy rooms with great beds, but needing better maintenance. Clean, large bathrooms. Rooms are older, with low rated A/C, TV's and kitchenettes. Shower was ok.

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8.0

"Tasty breakfast"

Tasty breakfast.

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8.0

"Delicious food"

Great menu with excellent food and snacks in the affordable restaurant. Great seafood, side dishes, and desserts. Average dining experience. Bad poultry dishes.

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7.8

"Great amenities"

Facilities are old, but the terrace is lovely. Great buildings with nice entrance area and conference rooms. Beautiful architecture. Elevator in need of updating. Nice grounds with great facilities for kids.

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7.6

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

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6.0

"Fairly good value for money"

Fairly good value for money. Well-priced food and beverages. Internet is affordable.

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6.0

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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9.4

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Easy car access but inadequate parking.

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9.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area.

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8.9

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.5

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Great reception, waitstaff, and management. Great concierge service.

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8.2

"Great room"

Rooms are tidy, with great views and nice balconies. Spacious rooms and bathrooms but A/C is inadequate. Furniture and beds are acceptable.

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7.9

"Delicious food"

Dining is good value, with good food - especially desserts and fruits.

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7.5

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities. Elevator in need of updating.

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4.5

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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9.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Stylish hotel. Pleasant entrance area.

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9.3

"Great location"

Great location. Good shopping and sightseeing. Easy car access but inadequate parking.

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9.0

"Bar is awesome"

Bar is awesome.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception. Great concierge service.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.2

"Great room"

Great beds in big, clean rooms, though the televisions are subpar. Large bathrooms and great views.

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8.2

"Great amenities"

Great buildings with nice entrance area and conference rooms. Beautiful architecture.

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8.2

"Delicious food"

Affordable restaurant with a great menu and lovely food, particularly desserts.

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5.6

"Fairly good value for money"

Fairly good value for money. Affordable food.

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9.6

"Great location"

Great location. Good shopping and sightseeing. Easy car access but inadequate parking.

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8.8

"Fantastic service"

Professional, friendly service, and great reception and management. Housekeeping is satisfactory.

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area. Stylish hotel.

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8.4

"Great room"

Rooms are old, but clean with tidy bathrooms. Amply-sized rooms with excellent beds and superb views.

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7.9

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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5.8

"Fairly good value for money"

Fairly good value for money. Affordable food. Acceptable breakfast prices.

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9.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.1

"Great location"

Great location with excellent sightseeing. Good accessibility by car.

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8.9

"Bar is awesome"

Bar is awesome.

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8.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Stylish hotel.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.8

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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7.6

"Great amenities"

Nice building. Beautiful architecture.

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7.5

"Great room"

Spacious, clean rooms, but poorly maintained. Large bathrooms, great views and comfortable beds.

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5.9

"Fairly good value for money"

Fairly good value for money.

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