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Fairmont The Norfolk

  • hotel stars
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Harry Thuku Rd P.O Box 58581, 00200, Nairobi, Kenya

Review score

Based on 435 hotel review

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8.8

Wellness Area

10.0

14 reviews

Location

8.5

55 reviews

Service

8.4

114 reviews

Breakfast

7.2

21 reviews

Amenities

7.0

49 reviews

Vibe

5.5

49 reviews

Room

5.2

71 reviews

Cleanliness

4.3

18 reviews

WiFi

3.3

6 reviews

Value for money

3.2

29 reviews

100% Verified Real Reviews

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10.0

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.5

"Great location"

Great location. Near to downtown with good options for sightseeing.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception. Great hotel security.

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7.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.0

"Great amenities"

Amenities are good, but the facilities seem older. Okay buildings and entrance area.

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5.5

"Decent vibe"

Decent vibe. Hotel could use some updating. Entrance area is ok. Stylish hotel. Luxury hotel. Good choice for a city trip.

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5.2

"Room is all right"

Standard, large rooms with superb beds but substandard bathrooms. Poorly maintained and cleaned rooms, with substandard furnishing and A/C. Average view.

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4.3

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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3.3

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.2

"Value for money could be better"

Value for money could be better. High priced breakfast.

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8.5

"Fantastic service"

Service is professional and friendly.

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8.5

"Great location"

Great location.

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7.2

"Rather comfortable"

Comfortable rooms and beds.

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7.0

"Great amenities"

Good amenities and hotel building is acceptable.

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5.3

"Room is all right"

Great beds in okay rooms.

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5.2

"Decent vibe"

Decent vibe.

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4.7

"Could use a good cleaning"

Could use a good cleaning.

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3.3

"Value for money could be better"

Value for money could be better.

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8.6

"Fantastic service"

Friendly service.

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6.8

"Ordinary amenities"

Average hotel building.

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5.5

"Decent vibe"

Decent vibe.

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4.8

"Room needs to be improved"

Room needs to be improved.

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3.6

"Value for money could be better"

Value for money could be better.

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8.3

"Fantastic service"

Fantastic service.

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7.0

"Rather comfortable"

Comfortable.

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5.1

"Decent vibe"

Decent vibe.

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4.9

"Room needs to be improved"

Room needs to be improved.

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4.8

"Room needs to be improved"

Room needs to be improved.

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