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No. 3668 West Ma'anshan Road, 215300, Suzhou, China

Review Score

Based on 2346 reviews

heart

9.2

Location

9.1

436 reviews

Vibe

8.9

513 reviews

Wellness Area

8.1

18 reviews

Service

8.1

820 reviews

Breakfast

7.8

177 reviews

Comfort

7.8

240 reviews

Room

7.7

700 reviews

Food

7.0

426 reviews

Pool

5.6

151 reviews

Value for money

3.9

283 reviews

WiFi

3.3

9 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Excellent parking and car access. Decent shopping and great sightseeing.

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8.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area. Nice lake hotel. Good for business people.

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8.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.1

"Fantastic service"

Warm, efficient service, good management and a fair reception. Poorly rated housekeeping and restaurant service. Good shuttle service. Great concierge service. Childcare is fair.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.8

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Beds are alright, rooms are not so loud, but A/C is not great.

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7.7

"Great room"

Spacious, tidy rooms, with nice balconies and views. Decently-clean rooms with spacious bathrooms. Poorly maintained, old rooms, but adequate beds. Substandard furniture, A/C, TV's and kitchenettes. Shower was ok.

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7.0

"Delicious food"

Pricey restaurant with an alright menu; an overall great dining experience. Great seafood, side dishes, and desserts. Poor vegetarian & vegan dishes.

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5.6

"Ordinary pool"

Ordinary pool. Clean pool area.

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3.9

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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8.8

"Great location"

Great location with excellent sightseeing. Excellent parking and car access.

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8.7

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area.

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7.6

"Fantastic service"

Warm, efficient service, good management and a fair reception. Poorly rated housekeeping and restaurant service.

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7.2

"Tasty breakfast"

Tasty breakfast.

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7.1

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Average bathrooms in outdated, poorly maintained rooms. Shower was ok.

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6.7

"Ordinary amenities"

Ordinary amenities. Great hotel buildings and entrance area. Kids facilities are inadequate.

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6.7

"Food is all right"

Restaurant is expensive with an average dining experience. Great desserts & fruits.

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4.9

"Pool should be renewed"

Pool should be renewed. Clean pool area.

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4.4

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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9.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel.

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9.2

"Great location"

Great location with good access by car.

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8.1

"Tasty breakfast"

Tasty breakfast.

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8.0

"Rather comfortable"

Large, comfortable rooms.

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7.9

"Fantastic service"

Service is professional and friendly.

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7.9

"Great room"

Large, clean rooms with wonderful views.

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3.6

"Value for money could be better"

Value for money could be better.

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9.2

"Great location"

Great location.

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8.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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8.3

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.1

"Clean"

Clean rooms.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.6

"Great room"

Large, clean rooms with wonderful views.

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6.7

"Food is all right"

Food is fine, with excellent desserts.

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6.1

"Ordinary pool"

Ordinary pool.

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4.2

"Value for money could be better"

Value for money could be better.

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8.4

"Fantastic service"

Fantastic service.

Photos from travellers