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No. 3668 West Ma'anshan Road, 215300, Suzhou, China

Review Score

Based on 2610 reviews

heart

9.2

Vibe

9.2

618 reviews

Wellness Area

9.1

26 reviews

Location

9.0

495 reviews

Comfort

8.1

285 reviews

Service

8.1

939 reviews

Room

7.7

789 reviews

Breakfast

7.6

185 reviews

Food

7.3

553 reviews

Pool

5.1

155 reviews

WiFi

5.0

12 reviews

Value for money

3.8

338 reviews

100% Verified Real Reviews

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9.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area. Nice lake hotel. Good for business people.

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9.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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9.0

"Great location"

Great location and easy parking. Shopping is ok.

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8.1

"Rather comfortable"

Peaceful, comfortable and spacious rooms with large bathrooms. Decent beds, but poor A/C.

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8.1

"Fantastic service"

Service is friendly and professional, with great childcare facilities. Decent waitstaff and management. Housekeeping can be a problem. Great concierge service. Good shuttle service.

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7.7

"Great room"

Great views from big, clean rooms, with decent beds. Bathrooms are large but with substandard cleaning. Poorly-maintained rooms, with substandard A/C and televisions. Great shower. Kitchenette is acceptable.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.3

"Delicious food"

Great dining experience with excellent side dishes. Seafood, desserts and fruits were delicious. Restaurant is poorly priced and cleaned. Average vegetarian & vegan dishes.

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5.1

"Ordinary pool"

Ordinary pool. Clean pool area.

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5.0

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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3.8

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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9.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area.

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9.0

"Great location"

Generally well-located with OK shopping options. Excellent parking and car access.

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8.0

"Rather comfortable"

Large, comfortable rooms. Beds are alright, rooms are not so loud, but A/C is not great.

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7.8

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Decent management, reception, and restaurant service.

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7.5

"Great room"

Great views, clean rooms, and decent bathrooms and beds. Large rooms but maintenance and A/C are lacking.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.8

"Food is all right"

Average, but pricey, food. Great dining experience, with tasty fish, seafood, desserts, and fruits.

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6.3

"Ordinary amenities"

Ordinary amenities. Great hotel buildings and entrance area. Kids facilities are inadequate.

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4.4

"Pool should be renewed"

Pool should be renewed. Clean pool area.

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3.8

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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9.0

"Great location"

Great location.

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8.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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8.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.9

"Rather comfortable"

Large, comfortable rooms.

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7.5

"Great room"

Sizeable, orderly rooms with charming views and average bathrooms.

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7.5

"Delicious food"

Food is great, especially the desserts.

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7.4

"Clean"

Clean rooms.

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5.5

"Ordinary pool"

Ordinary pool.

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9.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel.

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8.9

"Great location"

Great location with good access by car.

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8.3

"Fantastic service"

Service is professional and friendly.

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8.1

"Rather comfortable"

Rather comfortable.

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8.0

"Great room"

Views are great and rooms are clean.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.0

"Delicious food"

Delicious food.

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3.6

"Value for money could be better"

Value for money could be better.

Photos from travellers