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35 Jalan Bukit Bintang, 55100, Kuala Lumpur, Malaysia

Review Score

Based on 3621 reviews

heart

7.7

Location

9.3

957 reviews

Pool

8.9

90 reviews

Breakfast

7.6

180 reviews

Service

7.6

667 reviews

Value for money

7.1

182 reviews

Comfort

5.0

408 reviews

Amenities

5.0

225 reviews

WiFi

4.9

66 reviews

Room

4.6

861 reviews

Wellness Area

4.5

17 reviews

Vibe

3.3

386 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is a hassle. Close to public transport and the train.

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8.9

"Great pool"

Clean pool area.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.6

"Fantastic service"

Friendly service, but housekeeping was less impressive. Restaurant service, general service professionalism and management levels are average. Room service could have been improved. Great hotel security. Recreation staff is ok. Booking process is sufficient.

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7.1

"Best value for money"

Best value for money. High priced breakfast. Free internet. Normally priced food.

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5.0

"Comfortable"

Somewhat comfortable and acceptably sized rooms. Noisy rooms, small bathrooms, uncomfortable beds, and inadequate A/C.

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5.0

"Ordinary amenities"

Hotel building and grounds are alright. Outdated facilities with a decent entrance area. Unspectacular architecture. Elevator in need of updating.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.6

"Room needs to be improved"

Poorly cleaned, old rooms with subpar beds and TVs. Average sized rooms, but lacking maintenance with poorly rated furniture and A/C. Small rooms and poorly cleaned bathrooms. Decent views and okay minibars. Shower can be a problem.

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4.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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3.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Stylish hotel. Luxurious Hotel. Good choice for a city trip. Good for business people. Suitable for solo travelers.

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9.3

"Great location"

Good location, close to public transport. Shopping, restaurants and bars in the area are great. Parking is rare.

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9.1

"Great pool"

Great pool.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved.

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7.1

"Best value for money"

Best value for money.

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5.1

"Ordinary amenities"

Decent hotel grounds and entrance area. Facilities in need of refurbishment.

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4.6

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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4.4

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Old rooms with poor quality beds, furniture, and A/C. Decent views and room sizes. Shower can be a problem.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is ok.

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9.1

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Parking is rare.

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8.2

"Delicious food"

Delicious food.

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7.8

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved. Great hotel security.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.0

"Best value for money"

Fairly good value for money.

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5.6

"Comfortable"

Somewhat comfortable and acceptably sized rooms. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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5.0

"Room is all right"

Decently sized rooms with okay minibars. Complaints about maintenance and cleanliness in rooms and bathrooms. Old rooms with poor quality beds, furniture, and A/C. Shower can be a problem.

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4.8

"Amenities are not the best"

Uninspiring buildings and a so-so entrance area.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok.

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9.4

"Great location"

Great location. Shopping, restaurants and bars in the area are great.

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8.9

"Great pool"

Great pool.

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7.8

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.8

"Fairly good value for money"

Fairly good value for money.

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5.1

"Comfortable"

Somewhat comfortable and acceptably sized rooms. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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5.1

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.6

"Room needs to be improved"

Decent sized rooms, but old and poorly-maintained with lacking bathrooms. Old furniture, uncomfortable beds, and no air conditioning. Decent rooms and views.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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9.3

"Great location"

Great location near lots of shopping.

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8.3

"Delicious food"

Delicious food.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.5

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.0

"Comfortable"

Somewhat comfortable and acceptably sized rooms.

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4.3

"Room needs to be improved"

Rooms are moderately sized and clean but could use some updates.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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