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35 Jalan Bukit Bintang, 55100, Kuala Lumpur, Malaysia

Review Score

Based on 3919 reviews

heart

7.8

Location

9.1

978 reviews

Breakfast

8.0

205 reviews

Service

7.3

648 reviews

Comfort

4.8

430 reviews

WiFi

4.6

56 reviews

Room

4.5

893 reviews

Vibe

2.6

352 reviews

Wellness Area

1.8

18 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking. Close to public transport and the train.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.3

"Fantastic service"

Service is welcoming, but housekeeping is not great. Management and reception are decent and somewhat professional. Room service could have been improved. Great hotel security. Recreation staff is nice.

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4.8

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with alright beds.

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4.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.5

"Room needs to be improved"

Outdated, badly maintained rooms with poor furniture. Rooms and beds are adequate. Small rooms and poorly cleaned bathrooms. No views, TV's and A/C substandard. Shower can be a problem. Good minibar.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Pleasant entrance area. Luxurious Hotel. Stylish hotel. Good for business people. Suitable for solo travelers. Good choice for a city trip.

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1.8

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.9

"Great location"

Well-located, although unfortunately the parking isn't easy. Great sightseeing, restaurants and shopping nearby.

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8.1

"Delicious food"

Delicious food.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.5

"Fantastic service"

Good, reasonably professional service, and standard reception. Room service is average.

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5.3

"Comfortable"

Mediocre comfort, room sizes and beds. Deficient A/C and too noisy rooms.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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4.5

"Amenities are not the best"

Uninspiring buildings and a so-so entrance area.

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4.4

"Room needs to be improved"

Room relatively large and clean and beds are alright but lacking maintenance. Out-dated rooms with OK TV's, but poor furnishings and A/C. Shower can be a problem. Good minibar.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is ok.

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9.0

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Parking is rare.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.0

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved.

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4.6

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

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4.6

"Amenities are not the best"

Facilities in need of refurbishment.

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4.3

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Average-sized rooms with alright beds. Outdated rooms with no views, poor A/C and furniture.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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9.2

"Great location"

Great location. Shopping, restaurants and bars in the area are great.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.5

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.9

"Fairly good value for money"

Fairly good value for money.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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4.6

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

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4.2

"Room needs to be improved"

Older, poorly maintained rooms, suboptimal bathrooms and A/C. Rooms and beds are adequate.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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9.5

"Great location"

Great location. Shopping, restaurants and bars in the area are great.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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4.3

"More comfort would be nice"

Rooms are decent sized but not rated very comfortable.

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3.8

"Room needs to be improved"

Rooms are moderately sized and clean but could use some updates.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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