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35 Jalan Bukit Bintang, 55100, Kuala Lumpur, Malaysia

Review Score

Based on 3868 reviews

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7.8

Location

9.1

871 reviews

Food

8.5

144 reviews

Breakfast

7.6

200 reviews

Service

7.5

576 reviews

Comfort

4.6

399 reviews

WiFi

4.6

56 reviews

Room

4.2

838 reviews

Vibe

2.8

326 reviews

Wellness Area

0.9

18 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking. Close to public transport and the train.

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8.5

"Delicious food"

Menu is excellent with tasty food. Acceptable restaurant prices, but poor overall dining experience.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.5

"Fantastic service"

Friendly service, but housekeeping was less impressive. Restaurant service, general service professionalism and management levels are average. Room service is average. Booking process is sufficient. Recreation staff is ok. Great hotel security.

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4.6

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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4.2

"Room needs to be improved"

Deficient A/C and not very comfortable beds in old, unclean rooms. Small rooms and poorly cleaned bathrooms. Guests complain about maintenance, furnishing, TV's, and views. Average sized rooms. Shower can be a problem. Good minibar.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Pleasant entrance area. Luxurious Hotel. Hotel is relatively stylish. Suitable for solo travelers. Good for business people. Good choice for a city trip.

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0.9

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.0

"Great location"

Good location with shopping nearby but poor access to parking.

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8.5

"Delicious food"

Delicious food.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.1

"Best value for money"

Best value for money.

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7.1

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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4.9

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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4.4

"Room needs to be improved"

Reasonably sized rooms, but outdated and poorly maintained with unclean bathrooms. Poorly maintained rooms with subpar beds and furniture, and inadequate A/C. Shower can be a problem. Good minibar.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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9.1

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.1

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved.

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4.4

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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4.2

"Room needs to be improved"

Average sized but unclean rooms with unpopular beds. Outdated, poorly maintained rooms with complaints about A/C and poor views.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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9.2

"Great location"

Great location. Shopping, restaurants and bars in the area are great.

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8.2

"Delicious food"

Delicious food.

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7.5

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.2

"Best value for money"

Best value for money.

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4.9

"Complaints about WiFi"

Wifi quality could be improved.

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4.6

"More comfort would be nice"

Uncomfortable, noisy, average sized rooms with subpar beds.

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4.3

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms. Rooms are outdated and have beds described by guests as uncomfortable.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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9.2

"Great location"

Great location with good access by car. Shopping, restaurants and bars in the area are great.

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8.7

"Delicious food"

Delicious food.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Fantastic service.

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7.3

"Best value for money"

Best value for money.

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4.3

"More comfort would be nice"

Rooms are decent sized but not rated very comfortable.

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4.1

"Room needs to be improved"

Poor rooms but moderately-sized.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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