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Borovets, 2010, Borovets, Bulgaria

Review Score

Based on 919 reviews

heart

8.2

Location

7.9

65 reviews

Service

7.7

114 reviews

Breakfast

7.0

70 reviews

Room

4.9

127 reviews

Amenities

4.0

33 reviews

WiFi

1.9

11 reviews

100% Verified Real Reviews

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7.9

"Great location"

Well-located, although unfortunately the parking isn't easy. Winter sports facilities are close. City centre is hard to reach.

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7.7

"Fantastic service"

Friendly, acceptably professional service. Reception is poor, as is the restaurant service.

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7.0

"Tasty breakfast"

Tasty breakfast.

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4.9

"Room needs to be improved"

Uncomfortable beds and old, poorly maintained rooms. Rooms are somewhat clean but have fantastic views. Small rooms and poorly cleaned bathrooms. Below average furnishing, balconies, and A/C. Shower can be a problem.

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4.0

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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7.8

"Great location"

Great location.

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7.2

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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6.6

"Breakfast is average"

Breakfast is average.

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5.7

"Quite clean"

Room cleanliness is acceptable. Hotel facilities could use a good clean.

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4.8

"Room needs to be improved"

Rooms need better maintenance with complaints about beds, furniture, and bathrooms. Rooms spacious and relatively tidy.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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7.7

"Fantastic service"

Service is welcoming but the reception is subpar.

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7.7

"Great location"

Great location.

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7.3

"Tasty breakfast"

Tasty breakfast.

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5.2

"Comfortable"

Large, relatively comfortable, not so noisy rooms, but beds are not so pleasant.

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4.7

"Room needs to be improved"

Poorly-maintained rooms, badly rated bathrooms and beds. Rooms spacious and relatively tidy.

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5.3

"Room is all right"

Room is all right.

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