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BLVD KUKULKAN KM 16.5 QUINTANA ROO , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 2765 reviews

heart

9.0

Beach

9.5

415 reviews

Service

9.0

1347 reviews

Cleanliness

8.9

277 reviews

Location

8.9

508 reviews

Food

8.8

999 reviews

Wellness Area

8.6

51 reviews

Breakfast

8.6

42 reviews

Room

6.7

723 reviews

WiFi

1.6

35 reviews

100% Verified Real Reviews

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9.5

"Beautiful beach"

Lovely, clean beach which is great for sports.

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9.0

"Fantastic service"

Well-managed, with professional, cheery service and thorough housekeeping. Recreation staff is nice. Great service at restaurant and pool, and excellent bar tenders. Reception is all right. Room service is perfect. Booking process should be better organized. Great concierge service.

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8.9

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not. Pool and dining areas are clean.

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8.9

"Great location"

Great location with good access by car. Close to the beach, with great shopping and sightseeing nearby. Near to public transport and the airport.

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8.8

"Delicious food"

Good menu, with delicious fish, seafood, and snacks, and great dining experience overall. Tidy dining area with great side dishes and desserts. Beef dishes & steaks are all right. Normally priced food. Good sushi. Pizza is great.

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8.6

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.6

"Tasty breakfast"

Tasty breakfast.

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6.7

"Room is all right"

Rooms moderately large and new with excellent views. Tidy rooms with great beds and good furniture. Small rooms and poorly cleaned bathrooms. Sub-par balconies and lacking A/C. Minibars and TVs are okay. Good kitchenette.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Beautiful beach"

Beautiful beach.

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9.0

"Clean"

Clean rooms.

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9.0

"Fantastic service"

Friendly service, especially in the restaurant. Recreation staff is nice.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.9

"Great location"

Great location near the airport. Great shopping and the beach nearby.

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8.3

"Great pool"

Great pool.

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8.3

"Delicious food"

Menu is excellent with tasty food.

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5.7

"Room is all right"

Rooms are tidy and of average size. Older, poorly maintained rooms, suboptimal bathrooms and A/C.

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5.0

"Comfortable"

Rooms are somewhat comfortable and decent sized, and very big.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Beautiful beach"

Beautiful beach.

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8.9

"Great pool"

Great pool.

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8.9

"Great location"

Excellent location close to the beach.

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8.9

"Fantastic service"

Service is professional and friendly.

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8.7

"Delicious food"

Delicious food.

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6.3

"Room is all right"

Clean and reasonably-sized rooms, but substandard bathrooms.

Photos from travellers