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BLVD KUKULKAN KM 16.5 QUINTANA ROO , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 2242 reviews

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9.0

Location

9.4

467 reviews

Service

9.2

1244 reviews

Wellness Area

9.0

53 reviews

Food

8.9

947 reviews

Value for money

8.4

179 reviews

Breakfast

7.7

39 reviews

Room

6.2

700 reviews

Comfort

4.3

252 reviews

WiFi

2.1

61 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Close to the beach, with great shopping and sightseeing nearby. Close to the airport, with easy car access.

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9.2

"Fantastic service"

Friendly service, and excellent management. Service staff are professional with particularly good restaurant service and great childcare. Recreation staff is nice. Decent reception and housekeeping. Good service at bar and pool. Room service is perfect. Booking process should be better organized. Great concierge service.

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9.0

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.9

"Delicious food"

Great and affordable dining with great menu in a clean area. Great seafood, side dishes, and desserts. Great pizza and snacks. Beef dishes & steaks are all right. Good sushi.

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8.4

"Best value for money"

Best value for money. Well-priced food and beverages.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.2

"Room is all right"

Old but decent rooms with alright furniture and inadequate A/C. Tidy rooms with great views, balconies and minibars. Complaints about room size, bathrooms, TVs, and maintenance. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.3

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location near the airport. Great shopping and the beach nearby.

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9.2

"Fantastic service"

Restaurant service is friendly and professional. Decent reception and housekeeping. Recreation staff is nice.

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8.6

"Delicious food"

Great menu and overall dining experience.

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8.4

"Great pool"

Good pool, acceptably clean.

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8.0

"Tasty breakfast"

Tasty breakfast.

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4.9

"Room needs to be improved"

Reasonably sized, but poorly-maintained rooms with uncomfortable beds and small bathrooms. Tidy rooms with nice views but outdated with inadequate A/C.

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4.2

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location.

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9.1

"Fantastic service"

Professional and warm service and acceptable housekeeping.

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8.6

"Best value for money"

Best value for money.

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8.6

"Bar is awesome"

Bar is awesome.

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8.6

"Delicious food"

Menu is excellent with tasty food.

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7.8

"Tasty breakfast"

Tasty breakfast.

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5.6

"Room is all right"

Rooms are tidy and of average size. Poorly-maintained rooms, badly rated bathrooms and beds.

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4.4

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

Photos from travellers