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BLVD KUKULKAN KM 16.5 QUINTANA ROO , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 2488 reviews

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9.0

Service

9.1

1299 reviews

Food

8.9

986 reviews

Location

8.9

493 reviews

Breakfast

7.7

42 reviews

Room

6.2

719 reviews

Comfort

4.4

253 reviews

WiFi

2.0

47 reviews

100% Verified Real Reviews

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9.1

"Fantastic service"

Great, friendly housekeeping. Recreation staff is nice. Great service at restaurant and pool, and excellent bar tenders. Service is professional and excellent childcare is available. Decent reception but complaints about management. Room service is perfect. Booking process should be better organized.

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8.9

"Delicious food"

Good dining experience, with a clean dining area and good side dishes. Great menu, especially seafood and desserts. Well-priced restaurant with great steak. Great pizza and snacks. Good sushi.

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8.9

"Great location"

Great location somewhat accessible by car. Close to the beach, with great shopping and sightseeing nearby. Near to public transport and the airport. Medium distance to city centre.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.2

"Room is all right"

Poorly-maintained, old, reasonably-sized rooms, and inadequate A/C. Alright beds in clean rooms, and a decent balcony with a great view. Small but relatively clean bathrooms. Shower can be a problem. Great kitchenettes and minibars.

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4.4

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with alright beds.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location near the airport. Great shopping and the beach nearby.

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9.2

"Fantastic service"

Friendly service, especially in the restaurant, and decent reception. Recreation staff is nice. Great concierge service.

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8.8

"Delicious food"

Menu is excellent with tasty food.

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8.0

"Tasty breakfast"

Tasty breakfast.

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5.1

"Room is all right"

Clean, decently-sized rooms with average beds and lovely views. Poorly-maintained, old rooms, small bathrooms, and bad A/C.

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4.3

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with alright beds.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Fantastic service"

Friendly and professional housekeepers. Room service is perfect.

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8.9

"Great location"

Excellent location close to the beach.

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8.6

"Delicious food"

Menu is excellent with tasty food.

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7.7

"Tasty breakfast"

Tasty breakfast.

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5.8

"Room is all right"

Rooms are tidy and of average size. Poorly-maintained rooms, badly rated bathrooms and beds.

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4.6

"More comfort would be nice"

Uncomfortable, noisy, average sized rooms with subpar beds.

Photos from travellers