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AVE. EUGENIO GARZA SADA NO. 2411 Y NO. 2413 COL. ROMA , 64700, Barrio Monterrey 400, Monterrey, Mexico

Review Score

Based on 1335 reviews

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8.7

Location

9.1

209 reviews

WiFi

8.0

5 reviews

Breakfast

7.6

31 reviews

Service

7.5

293 reviews

Room

6.6

243 reviews

Cleanliness

4.8

42 reviews

Value for money

3.6

52 reviews

Bar and Beverages

3.6

5 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking.

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8.0

"Good internet service"

Good internet service.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.5

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception. Poorly rated housekeeping and restaurant service. Room service is average.

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6.6

"Room is all right"

Acceptable room with average furniture but great beds. Large rooms, good TV's, and great views. Complaints about maintenance and cleanliness in rooms and bathrooms. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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3.6

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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3.6

"Bar could improve"

Bar could improve.

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9.0

"Great location"

Great location.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.1

"Fantastic service"

Service is welcoming but the reception is subpar.

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6.2

"Room is all right"

Overall, rooms are average, yet poorly cleaned with complaints about bathrooms. Amply-sized rooms with excellent beds and superb views. Shower can be a problem.

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4.6

"Could use a good cleaning"

Rooms could be cleaner.

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3.4

"Value for money could be better"

Value for money could be better.

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9.1

"Great location"

Great location.

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7.3

"Fantastic service"

Fantastic service.

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6.3

"Comfortable"

Decently comfortable, spacious rooms with great beds.

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5.9

"Room is all right"

Rooms are acceptable but need cleaning. Comfortable beds in spacious rooms.

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5.1

"Ordinary amenities"

Average hotel building. Elevator in need of updating.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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9.1

"Great location"

Great location.

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7.6

"Fantastic service"

Fantastic service.

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7.0

"Tasty breakfast"

Tasty breakfast.

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6.7

"Comfortable"

Relatively comfortable, with good beds.

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6.3

"Room is all right"

Great beds in okay rooms. Rooms could be cleaner.

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4.5

"Could use a good cleaning"

Rooms could be cleaner.

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9.1

"Great location"

Great location.

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7.6

"Fantastic service"

Service staff are great but the reception is lacking.

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6.2

"Room is all right"

Room is all right.

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