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1 FIRST CANADA COURT , K7K 5V2, Kingston, Canada

Review Score

Based on 1316 reviews

heart

7.0

Location

8.7

217 reviews

Pool

7.4

135 reviews

Service

7.4

238 reviews

Breakfast

5.1

254 reviews

WiFi

5.0

38 reviews

Room

4.3

480 reviews

Cleanliness

4.1

199 reviews

Food

3.7

71 reviews

Bar and Beverages

3.3

7 reviews

Vibe

2.1

113 reviews

Amenities

1.7

133 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location. Near the city centre with nearby dining and shopping, and okay sightseeing. Convenient car access and well-priced parking. Average parking.

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7.4

"Great pool"

Good pool, acceptably clean.

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7.4

"Fantastic service"

Reception is decent, with overall friendly and professional service. Housekeeping and management are lacking.

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5.1

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.0

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.3

"Room needs to be improved"

Small bathrooms in older, poorly cleaned rooms. Comfortable beds in spacious rooms. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower can be a problem. Views are decent, and so are the TV's.

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4.1

"Could use a good cleaning"

Pool relatively clean but rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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3.7

"Food could be better"

Poorly rated food, particularly desserts. Menu is adequate.

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3.3

"Bar could improve"

Bar could improve.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel could be more stylish.

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1.7

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice. Adequate terrace.

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8.9

"Great location"

Great location. Great accessibility by car with affordable parking. Centrally located, near restaurants, bars, and shopping.

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7.3

"Great pool"

Great pool.

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7.2

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.0

"Rather comfortable"

Decently comfortable, spacious rooms with great beds. Deficient A/C and too noisy rooms.

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5.6

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.3

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Inadequately cleaned and maintained rooms and bathrooms. Outdated room and furniture, and problems with the A/C. Acceptable minibar. Shower can be a problem.

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5.2

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.7

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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4.0

"Food could be better"

Poorly rated food, particularly desserts.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.0

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.7

"Great location"

Great location near lots of shopping. Convenient car access and well-priced parking. Average parking.

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7.7

"Great pool"

Good pool, acceptably clean.

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7.5

"Fantastic service"

Welcoming service and reception and housekeeping are alright.

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5.0

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.0

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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3.9

"Food could be better"

Poorly rated food, particularly desserts. Menu is adequate.

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3.7

"Room needs to be improved"

Large, yet old and poorly cleaned rooms with less well rated bathrooms. Beds are standard, but furnishings and room maintenance are lacking. Shower can be a problem.

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3.6

"Could use a good cleaning"

Pool relatively clean but rooms are untidy. Hotel facilities could use a good clean.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.6

"Great location"

Great location.

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7.5

"Fantastic service"

Friendly service.

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5.2

"Breakfast is average"

Breakfast is average.

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4.1

"Room needs to be improved"

Untidy, poorly-kept rooms with poor furniture and bathrooms. Comfortable beds.

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4.1

"Could use a good cleaning"

Rooms could be cleaner.

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2.1

"Vibe is not too good"

Vibe is not too good.

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