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1 FIRST CANADA COURT , K7K 5V2, Kingston, Canada

Review Score

Based on 1383 reviews

heart

6.7

Location

8.2

220 reviews

Pool

8.1

141 reviews

Service

7.2

226 reviews

Breakfast

5.2

274 reviews

Room

4.1

518 reviews

Cleanliness

3.7

224 reviews

WiFi

3.6

34 reviews

Vibe

1.9

133 reviews

Amenities

1.8

151 reviews

Bar and Beverages

1.5

6 reviews

100% Verified Real Reviews

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8.2

"Great location"

Great location. Reasonably central, close to shopping, restaurants, and bars. Convenient car access and well-priced parking. Average parking. Not ideal for sightseeing.

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8.1

"Great pool"

Good pool, acceptably clean.

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7.2

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception. Housekeeping and management are lacking.

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5.2

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.1

"Room needs to be improved"

Complaints about age, cleanliness, and furnishing of the rooms. Badly maintained rooms, with poor A/C and unclean bathrooms. Amply-sized rooms with excellent beds and superb views. Shower can be a problem. Acceptable minibar.

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3.7

"Could use a good cleaning"

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel could be more stylish.

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1.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Adequate terrace. Architecture not so nice.

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1.5

"Bar could improve"

Bar could improve.

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8.6

"Great location"

Great location. Convenient car access and well-priced parking. Near the city centre and great nearby nightlife. Average parking.

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7.7

"Great pool"

Great pool.

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7.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.8

"Comfortable"

Decently comfortable, spacious rooms with great beds. Deficient A/C and too noisy rooms.

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5.7

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.4

"Room is all right"

Rooms are OK with typical minibars, although poorly-maintained. Comfortable beds in spacious rooms. Poor furniture and complaints about bathroom cleanliness. Older and poorly cleaned rooms with inadequate A/C.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.3

"Great pool"

Good pool, acceptably clean.

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8.2

"Great location"

Great location near lots of shopping. Good car access, but so-so parking.

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7.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.5

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.3

"Food could be better"

Poorly rated food, particularly desserts. Menu is adequate.

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3.8

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Reasonably-sized, old rooms with poor furniture but ok beds. Shower can be a problem.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Could use a good cleaning"

Pool relatively clean but rooms are untidy. Hotel facilities could use a good clean.

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1.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.2

"Great location"

Great location.

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7.3

"Fantastic service"

Fantastic service.

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6.4

"Comfortable"

Relatively comfortable, with good beds.

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5.3

"Breakfast is average"

Breakfast is average.

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4.0

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Comfortable beds.

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4.0

"Could use a good cleaning"

Rooms could be cleaner.

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1.9

"Vibe is not too good"

Vibe is not too good.

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