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1 FIRST CANADA COURT , K7K 5V2, Kingston, Canada

Review Score

Based on 1396 reviews

heart

6.7

Location

8.8

218 reviews

Pool

7.7

135 reviews

Service

7.6

226 reviews

Breakfast

5.3

272 reviews

Room

4.6

522 reviews

Food

4.2

75 reviews

Cleanliness

4.1

221 reviews

WiFi

3.0

37 reviews

Amenities

2.4

163 reviews

Vibe

2.2

136 reviews

Bar and Beverages

1.0

7 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Near the city centre with nearby dining and shopping, and okay sightseeing. Convenient car access and well-priced parking. Average parking.

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7.7

"Great pool"

Good pool, acceptably clean.

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7.6

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception. Housekeeping and management are lacking.

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5.3

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.6

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Amply-sized rooms with excellent beds and superb views. Disappointing TV's, furnishings, air conditioning and bathrooms. Shower can be a problem.

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4.2

"Food could be better"

Poorly rated food, particularly desserts. Menu is adequate.

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4.1

"Could use a good cleaning"

Pool relatively clean but rooms are untidy. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.4

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Awesome terrace. Architecture not so nice.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel could be more stylish.

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1.0

"Bar could improve"

Bar could improve.

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8.9

"Great location"

Great location. Great accessibility by car with affordable parking. Shopping, restaurants and bars in the area are great.

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7.6

"Fantastic service"

Friendly service.

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7.5

"Great pool"

Great pool.

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7.1

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Deficient A/C and too noisy rooms.

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5.7

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.5

"Room is all right"

Decently clean rooms with okay minibars. Rooms are poorly-maintained, but big with comfortable beds. Older rooms with inadequate A/C, furniture, and bathrooms.

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4.6

"Could use a good cleaning"

Hotel facilities could use a good clean. Room cleanliness is acceptable.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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2.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Great location"

Great location near lots of shopping. Good car access, but so-so parking.

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8.0

"Great pool"

Good pool, acceptably clean.

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7.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.3

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.1

"Room needs to be improved"

Guests complain about cleanliness, maintenance, and furnishing. Aged, yet spacious rooms with great beds, but poor bathrooms. Shower can be a problem.

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4.1

"Food could be better"

Poorly rated food, particularly desserts. Menu is adequate.

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3.7

"Could use a good cleaning"

Pool relatively clean but rooms are untidy. Hotel facilities could use a good clean.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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2.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.7

"Great location"

Great location.

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7.6

"Fantastic service"

Fantastic service.

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6.7

"Comfortable"

Relatively comfortable, with good beds.

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5.4

"Breakfast is average"

Breakfast is average.

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4.3

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Comfortable beds.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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