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1 FIRST CANADA COURT , K7K 5V2, Kingston, Canada

Review Score

Based on 1399 reviews

heart

6.8

Location

8.7

209 reviews

Pool

7.5

133 reviews

Service

7.4

232 reviews

WiFi

6.5

36 reviews

Room

5.9

541 reviews

Breakfast

5.5

266 reviews

Cleanliness

4.7

234 reviews

Amenities

2.4

171 reviews

Bar and Beverages

0.7

6 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location. Convenient car access and well-priced parking. Average parking. Good restaurants & bars in the area. Reasonable sightseeing and quite near downtown.

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7.5

"Great pool"

Good pool, acceptably clean.

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7.4

"Fantastic service"

Service is professional and friendly. Complaints about housekeeping and reception.

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6.5

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.9

"Room is all right"

Great beds, but only decently clean and poorly maintained rooms with bad bathrooms. Old rooms with substandard TV's, furniture and air conditioning. Spacious rooms with okay minibars. Shower can be a problem.

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5.5

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.7

"Could use a good cleaning"

Hotel facilities could use a good clean. Rooms and pool are acceptably clean. Wellness & sports facilities could use better cleaning.

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2.4

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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0.7

"Bar could improve"

Bar could improve.

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8.6

"Great location"

Great location near lots of shopping. Good car access, but so-so parking.

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7.8

"Great pool"

Good pool, acceptably clean.

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7.2

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.4

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.9

"Complaints about WiFi"

Complaints about WiFi.

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4.8

"Room needs to be improved"

Guests complain about cleanliness, maintenance, and furnishing. Aged, yet spacious rooms with great beds, but poor bathrooms. Shower can be a problem.

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4.4

"Food could be better"

Food could be better. Menu is adequate.

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4.0

"Could use a good cleaning"

Pool relatively clean but rooms are untidy. Hotel facilities could use a good clean.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.7

"Great location"

Great location. Convenient car access and well-priced parking. Reasonably central location, with good restaurants and bars nearby. Average parking.

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7.4

"Fantastic service"

Friendly service.

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7.2

"Great pool"

Great pool.

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7.0

"Rather comfortable"

Decently comfortable, spacious rooms with great beds. Deficient A/C and too noisy rooms.

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6.2

"Room is all right"

Decently clean rooms with okay minibars. Rooms are poorly-maintained, but big with comfortable beds. Older rooms with inadequate A/C, furniture, and bathrooms.

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5.7

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.2

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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2.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.8

"Great location"

Great location.

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7.4

"Fantastic service"

Fantastic service.

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6.9

"Comfortable"

Relatively comfortable, with good beds.

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5.4

"Breakfast is average"

Breakfast is average.

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5.0

"Quite clean"

Room cleanliness is OK, but overall cleanliness is lacking.

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4.9

"Room needs to be improved"

Great beds, but only decently clean and poorly maintained rooms with bad bathrooms.

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