cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Genting Highlands Resort , 69000, Ulu Klawang, Malaysia

Review Score

Based on 18805 reviews

heart

7.2

Location

8.1

1232 reviews

Value for money

6.5

1061 reviews

Service

5.5

1649 reviews

Room

4.1

3981 reviews

Breakfast

2.9

129 reviews

Comfort

2.5

1882 reviews

100% Verified Real Reviews

grey circle

8.1

"Great location"

Good location, close to public transport. Shopping, restaurants and bars in the area are great. Awesome sightseeing, but far from downtown. Parking is rare. Affordable parking.

grey circle

6.5

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Internet is affordable.

grey circle

5.5

"Service is adequate"

Relatively friendly and professional service. Reception and housekeeping are average, but management is not great. Recreation staff is ok. Booking process is sufficient. Room service could have been improved. Good shuttle service. Tour guide could be nicer.

grey circle

4.1

"Room needs to be improved"

Small, badly maintained rooms with poor minibars. Great views from decent, somewhat clean rooms with okay beds. Small but relatively clean bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

grey circle

2.9

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

grey circle

2.5

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

grey circle

7.8

"Awesome vibe"

Awesome vibe. Modern Hotel. Friendly atmosphere. Luxurious Hotel.

grey circle

6.8

"Location is ok"

Decent location, but problems with parking. Great for shopping, yet nearby sightseeing is lacking.

grey circle

5.8

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced. Internet is affordable.

grey circle

5.5

"Service is adequate"

Relatively friendly and professional service. Reception and housekeeping are average, but management is not great. Recreation staff is ok. Room service could have been improved. Booking process is sufficient.

grey circle

3.8

"Food could be better"

Food is unimpressive and pricey.

grey circle

3.7

"Room needs to be improved"

Small, badly maintained rooms with poor minibars. Okay beds, and room cleanliness and condition are acceptable. Small but relatively clean bathrooms. Great views, but low quality air conditioning, televisions, and furnishing. Shower can be a problem.

grey circle

2.9

"Breakfast can be improved"

Breakfast can be improved.

grey circle

2.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

grey circle

8.2

"Great location"

Great location. Particularly good for shopping with average sightseeing options closeby.

grey circle

7.4

"Awesome vibe"

Awesome vibe. Relatively modern hotel. Luxurious Hotel. Friendly atmosphere.

grey circle

6.1

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced. Internet is affordable.

grey circle

5.7

"Service is adequate"

Service is friendly enough, with acceptable reception staff. Service professionalism and housekeeping are average. Booking process is sufficient. Recreation staff is ok.

grey circle

4.0

"Room needs to be improved"

Small, badly maintained rooms with poor minibars. Decent rooms with okay views and beds. Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C. Small but relatively clean bathrooms. Shower can be a problem.

grey circle

3.3

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

grey circle

2.7

"Breakfast can be improved"

Breakfast can be improved.

grey circle

8.4

"Great location"

Great location.

grey circle

7.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

grey circle

6.4

"Fairly good value for money"

Fairly good value for money.

grey circle

5.8

"Service is adequate"

Service is friendly enough, with acceptable reception staff.

grey circle

4.1

"Room needs to be improved"

Rooms and bathrooms are small. Decent beds and views, and clean enough rooms.

grey circle

2.5

"More comfort would be nice"

Less comfortable, small bathrooms and rooms with average beds.

Upload your photos

Browse First World Hotel traveller photo gallery

Photos from travellers