facebook
cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Genting Highlands Resort , 69000, Ulu Klawang, Malaysia

Review Score

Based on 19640 reviews

heart

7.5

Location

8.3

1469 reviews

Vibe

7.8

787 reviews

Value for money

6.7

1328 reviews

Service

5.5

1971 reviews

Room

5.0

4709 reviews

WiFi

4.4

555 reviews

Breakfast

3.3

128 reviews

Comfort

2.2

2185 reviews

100% Verified Real Reviews

grey circle

8.3

"Great location"

Good location, close to public transport. Shopping, restaurants and bars in the area are great. Awesome sightseeing, but far from downtown. Accessible by car, but parking is a hassle. Affordable parking.

grey circle

7.8

"Awesome vibe"

Awesome vibe. Relatively modern hotel. Friendly atmosphere. Luxurious Hotel. Entrance area is not particularly attractive. Hotel is relatively stylish. Good for traveling with friends. Nice hostel.

grey circle

6.7

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Internet is affordable.

grey circle

5.5

"Service is adequate"

Service staff are somewhat friendly, but unprofessional with unorganized management. Decent reception and housekeeping. Recreation staff is ok. Booking process is sufficient. Room service could have been improved. Good shuttle service. Hotel security can be an issue. Tour guide could be nicer. Concierge service could be more helpful.

grey circle

5.0

"Room is all right"

Small, badly maintained rooms with poor minibars. Great views from decent and clean enough rooms. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

grey circle

4.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

3.3

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

grey circle

2.2

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

grey circle

7.6

"Awesome vibe"

Awesome vibe. Relatively modern hotel. Friendly atmosphere. Luxurious Hotel. Entrance area is not particularly attractive. Hotel is relatively stylish.

grey circle

7.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Particularly good for shopping with average sightseeing options closeby.

grey circle

4.9

"Service could be improved"

Service staff are somewhat friendly, but unprofessional with unorganized management. Decent reception and housekeeping. Recreation staff is ok. Room service could have been improved. Booking process is sufficient.

grey circle

4.2

"Room needs to be improved"

Rooms are relatively clean and new, but ill-maintained, with poor furnishing. Inadequate A/C and TVs in small rooms. Small rooms and poorly cleaned bathrooms.

grey circle

3.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

3.1

"Breakfast can be improved"

Breakfast can be improved.

grey circle

2.2

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

grey circle

8.1

"Great location"

Well-located, although unfortunately the parking isn't easy. Particularly good for shopping with average sightseeing options closeby.

grey circle

7.3

"Awesome vibe"

Awesome vibe. Luxurious Hotel. Relatively modern hotel. Friendly atmosphere.

grey circle

6.4

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced. Internet is affordable.

grey circle

5.6

"Service is adequate"

Service described as unprofessional, but alright housekeeping. Service is friendly enough, with acceptable reception staff. Booking process is sufficient.

grey circle

4.8

"Room needs to be improved"

Inadequate minibars in older, poorly-maintained rooms. Views are good, menus are average, and rooms are acceptably clean. Poor A/C and furnishing, and room size is lacking. Shower can be a problem.

grey circle

3.6

"Breakfast can be improved"

Breakfast can be improved.

grey circle

3.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

2.7

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

grey circle

8.6

"Great location"

Great location.

grey circle

7.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Relatively modern hotel.

grey circle

6.9

"Fairly good value for money"

Fairly good value for money.

grey circle

5.9

"Service is adequate"

Service is friendly enough, with acceptable reception staff.

grey circle

4.6

"Room needs to be improved"

Great views but rooms are small and bathrooms not great. Rooms are quite clean and beds are standard.

grey circle

2.4

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

2.3

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

grey circle

4.9

"Service could be improved"

Service could be improved.

grey circle

3.8

"Room needs to be improved"

Rooms could be larger.

grey circle

2.1

"More comfort would be nice"

Small and uncomfortable rooms.

Upload your photos

Browse First World Hotel traveller photo gallery

Photos from travellers