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Genting Highlands Resort , 69000, Ulu Klawang, Malaysia

Review Score

Based on 18621 reviews

heart

7.3

Location

8.2

1535 reviews

Vibe

7.5

871 reviews

Value for money

6.6

1254 reviews

Service

5.7

2041 reviews

Room

4.4

4540 reviews

Breakfast

3.1

164 reviews

Comfort

2.5

2093 reviews

100% Verified Real Reviews

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8.2

"Great location"

Good location, close to public transport. Shopping, restaurants and bars in the area are great. Awesome sightseeing, but far from downtown. Affordable parking. Reasonably accessible by car.

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7.5

"Awesome vibe"

Awesome vibe. Modern Hotel. Friendly atmosphere. Luxurious Hotel. Hotel is relatively stylish. Good for traveling with friends.

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6.6

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Internet is affordable.

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5.7

"Service is adequate"

Service described as unprofessional, but alright housekeeping. Service is friendly enough, with acceptable reception staff. Recreation staff is ok. Booking process is sufficient. Good shuttle service. Poorly managed with subpar restaurant service. Tour guide could be nicer. Hotel security can be an issue. Concierge service could be more helpful.

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4.4

"Room needs to be improved"

Poorly-maintained rooms with subpar furniture and TVs. Okay beds, new, mostly clean rooms, and great views. Small rooms with subpar A/C, minibars, and kitchenettes. Small but relatively clean bathrooms. Shower can be a problem.

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3.1

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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2.5

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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8.2

"Awesome vibe"

Awesome vibe. Modern Hotel. Friendly atmosphere. Luxurious Hotel. Hotel is relatively stylish.

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7.9

"Great location"

Great location somewhat accessible by car. Decent for sightseeing with lovely restaurants, bars and shopping nearby.

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6.3

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced. Internet is affordable.

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5.4

"Service is adequate"

Relatively friendly and professional service. Reception and housekeeping are average, but management is not great. Recreation staff is ok. Room service could have been improved. Good shuttle service.

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4.1

"Room needs to be improved"

Poorly maintained rooms with subpar furnishing and minibars. Inadequate A/C and TVs in small rooms. New, mostly clean rooms, and great views. Small but relatively clean bathrooms. Shower can be a problem.

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3.0

"Breakfast can be improved"

Breakfast can be improved.

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2.5

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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8.5

"Great location"

Great location. Decent for sightseeing with lovely restaurants, bars and shopping nearby. Average parking. Affordable parking.

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7.7

"Awesome vibe"

Awesome vibe. Modern Hotel. Luxurious Hotel. Friendly atmosphere. Stylish hotel.

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6.5

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Internet is affordable.

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5.9

"Service is adequate"

Service staff are somewhat friendly, but unprofessional with unorganized management. Decent reception and housekeeping. Recreation staff is ok.

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4.5

"Room needs to be improved"

Small, badly maintained rooms with poor minibars. Decent rooms with okay views and beds. Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C. Small but relatively clean bathrooms. Shower can be a problem.

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3.1

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.9

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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8.5

"Great location"

Good location with some sightseeing.

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7.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel.

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6.8

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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6.1

"Service is adequate"

Service is friendly enough, with acceptable reception staff.

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4.7

"Room needs to be improved"

Rooms and bathrooms are small. Decent beds and views, and clean enough rooms. Shower can be a problem.

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2.5

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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8.3

"Great location"

Great location.

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6.7

"Fairly good value for money"

Fairly good value for money.

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6.5

"Quite clean"

Room cleanliness is acceptable.

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5.5

"Service is adequate"

Service is adequate.

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4.6

"Room needs to be improved"

Rooms and bathrooms are clean enough, but still lacking.

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2.5

"More comfort would be nice"

More comfort would be nice.

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