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6455 FALLSVIEW BOULEVARD , L2G 3V9, Niagara Falls, Canada

Review Score

Based on 5753 reviews

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7.9

Location

8.2

1271 reviews

Service

7.5

1182 reviews

Cleanliness

6.5

732 reviews

Room

5.8

2060 reviews

Vibe

4.7

278 reviews

Food

4.7

162 reviews

Value for money

4.3

664 reviews

Bar and Beverages

3.8

17 reviews

Breakfast

3.6

74 reviews

WiFi

2.9

87 reviews

100% Verified Real Reviews

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8.2

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

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7.5

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Average reception and restaurant service, but management is not great. Valet service is ok. Concierge service could be more helpful. Recreation staff is nice. Booking process should be better organized. Hotel security is ok. Shuttle service is ok.

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6.5

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Clean hotel facilities. Wellness & sports facilities could use better cleaning.

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5.8

"Room is all right"

Somewhat clean, yet old-looking rooms with inadequate TV's and average views. Comfortable beds in spacious rooms. Dilapidated rooms, with bad kitchenettes, minibars, and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel. Hotel is relatively luxurious. Awesome for families.

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4.7

"Food could be better"

Complaints about dining experience with subpar desserts & fruits. Okay but overpriced menu. Untasty beef dishes & steak.

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4.3

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices. Free internet.

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3.8

"Bar could improve"

Bar could improve.

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3.6

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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2.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.3

"Great location"

Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

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7.6

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Valet service is ok. Concierge service could be more helpful.

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6.3

"Comfortable"

Relatively comfortable, with good beds. Small bathrooms, noisy rooms, and deficient A/C.

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6.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.5

"Room is all right"

Decent rooms and views. Rooms are badly-kept, and old, with poor furniture, but nice beds. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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4.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel.

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4.6

"Food could be better"

Food is unimpressive and pricey.

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4.2

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

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3.5

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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8.2

"Great location"

Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

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7.5

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Valet service is ok.

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6.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.0

"Ordinary amenities"

Grounds are great and buildings are okay, but the entrance could be improved. Elevator in need of updating.

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5.8

"Room is all right"

Large, moderately clean rooms, and decent views. Small rooms and poorly cleaned bathrooms. Rooms lacking maintenance with poor furniture and kitchenettes. Older rooms with subpar minibars. Shower can be a problem.

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4.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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4.4

"Food could be better"

Food is unimpressive and pricey.

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4.2

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

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3.4

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.1

"Great location"

Great location.

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7.4

"Fantastic service"

Fantastic service.

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6.7

"Comfortable"

Comfortable.

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6.1

"Quite clean"

Quite clean.

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5.6

"Room is all right"

Room is all right.

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3.7

"Value for money could be better"

Value for money could be better.

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8.3

"Great location"

Great location.

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7.6

"Fantastic service"

Friendly service.

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6.8

"Ordinary amenities"

Average hotel building.

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6.8

"Comfortable"

Relatively comfortable, with good beds.

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6.0

"Room is all right"

Great beds in okay rooms.

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4.2

"Value for money could be better"

Value for money could be better.

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