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6455 FALLSVIEW BOULEVARD , L2G 3V9, Niagara Falls, Canada

Review Score

Based on 5871 reviews

heart

8.0

Location

8.4

1356 reviews

Service

7.7

1242 reviews

Cleanliness

6.9

739 reviews

Room

6.3

2123 reviews

Food

4.8

185 reviews

Breakfast

4.6

99 reviews

Vibe

4.6

290 reviews

Value for money

4.3

685 reviews

WiFi

3.3

114 reviews

100% Verified Real Reviews

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8.4

"Great location"

Good location, close to public transport. Not great access by car, with poorly rated parking. Great sightseeing, restaurants and shopping nearby. Parking should be cheaper.

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7.7

"Fantastic service"

Professional and friendly staff at reception, but substandard management. Average wait staff and housekeeping. Great valet service. Concierge service could be more helpful. Hotel security is ok. Booking process should be better organized.

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6.9

"Quite clean"

Rooms and pool are acceptably clean. Clean hotel facilities. The bathrooms and dining area need some cleaning. Moderately clean wellness & sports facilities.

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6.3

"Room is all right"

Rooms relatively tidy with some views, but outdated, and with poor furniture. Rooms are poorly-maintained, but big with comfortable beds. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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4.8

"Food could be better"

Overpriced, badly cleaned restaurant makes for a poor experience. Acceptable menu with average desserts. Beef dishes & steaks are all right.

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4.6

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel. Hotel is relatively luxurious. Awesome for families.

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4.3

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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3.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.4

"Great location"

Great location. Not great access by car, with poorly rated parking. Great sightseeing, restaurants and shopping nearby. Parking should be cheaper.

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7.7

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Great valet service. Concierge service is average.

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6.2

"Comfortable"

Relatively comfortable, with good beds. Small bathrooms, noisy rooms, and deficient A/C.

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6.1

"Quite clean"

Rooms and pool are acceptably clean. Clean hotel facilities. Bathroom needs cleaning.

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5.9

"Room is all right"

Decent rooms and views. Rooms are badly-kept, and old, with poor furniture, but nice beds. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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4.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively luxurious. Stylish hotel.

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4.7

"Food could be better"

Food is unimpressive and pricey. Menu is adequate.

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4.4

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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4.4

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.1

"Great location"

Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

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7.5

"Fantastic service"

Service is professional and friendly. Reception and housekeeping are average, but management is not great. Great valet service.

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6.7

"Quite clean"

Rooms and pool are acceptably clean. Clean hotel facilities. Bathroom needs cleaning.

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6.3

"Room is all right"

Big rooms with great beds and views, acceptably clean. Inadequate minibars in older, poorly-maintained rooms. Small rooms and poorly cleaned bathrooms. Complaints about furnishing, kitchenettes, and A/C. Shower can be a problem.

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4.8

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.8

"Food could be better"

Food is unimpressive and pricey.

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4.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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4.4

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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3.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.4

"Great location"

Great location.

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7.9

"Fantastic service"

Friendly service.

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6.9

"Ordinary amenities"

Average hotel building.

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6.8

"Comfortable"

Relatively comfortable, with good beds.

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6.5

"Room is all right"

Typical rooms with comfy beds, although bathrooms are not highly reviewed.

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4.1

"Value for money could be better"

Value for money could be better.

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8.5

"Great location"

Great location.

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7.6

"Fantastic service"

Fantastic service.

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6.1

"Room is all right"

Room is all right.

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6.1

"Quite clean"

Quite clean.

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3.8

"Value for money could be better"

Value for money could be better.

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