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6455 FALLSVIEW BOULEVARD , L2G 3V9, Niagara Falls, Canada

Review Score

Based on 5550 reviews

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8.0

Location

8.2

1266 reviews

Service

7.4

1154 reviews

Cleanliness

6.7

709 reviews

Room

5.8

2023 reviews

Value for money

4.5

651 reviews

Vibe

4.5

266 reviews

Food

4.2

163 reviews

Bar and Beverages

3.9

18 reviews

Breakfast

3.2

71 reviews

WiFi

2.4

90 reviews

100% Verified Real Reviews

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8.2

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

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7.4

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Average reception and restaurant service, but management is not great. Valet service is ok. Concierge service could be more helpful. Recreation staff is nice. Booking process should be better organized. Room service is average. Shuttle service is ok.

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6.7

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Clean hotel facilities. Wellness & sports facilities could use better cleaning.

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5.8

"Room is all right"

Rooms relatively tidy with some views, but outdated, and with poor furniture. Rooms are poorly-maintained, but big with comfortable beds. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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4.5

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices. Free internet.

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4.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel. Hotel is relatively luxurious. Awesome for families.

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4.2

"Food could be better"

Dining disappointed some guests in quality and price. Acceptable menu with average desserts. Untasty beef dishes & steak.

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3.9

"Bar could improve"

Bar could improve.

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3.2

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.3

"Great location"

Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

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7.2

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Valet service is ok. Concierge service could be more helpful. Room service is average.

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6.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.3

"Comfortable"

Decently comfortable, spacious rooms with great beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.6

"Room is all right"

Rooms relatively tidy with some views, but outdated, and with poor furniture. Rooms are poorly-maintained, but big with comfortable beds. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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4.6

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

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4.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel.

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4.1

"Food could be better"

Food is unimpressive and pricey. Menu is adequate.

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3.0

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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8.2

"Great location"

Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

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7.2

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Valet service is ok.

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5.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.5

"Ordinary amenities"

Grounds are great and buildings are okay, but the entrance could be improved. Elevator in need of updating.

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5.3

"Room is all right"

Great beds, decent views, and reasonably clean rooms. Big but outdated and poorly-maintained rooms, with insufficiently cleaned bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem.

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4.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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4.3

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

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4.0

"Food could be better"

Food is unimpressive and pricey.

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3.5

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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8.2

"Great location"

Great location.

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7.2

"Fantastic service"

Fantastic service.

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6.1

"Quite clean"

Quite clean.

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5.8

"Room is all right"

Room is all right.

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4.0

"Value for money could be better"

Value for money could be better.

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8.3

"Great location"

Great location.

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7.5

"Fantastic service"

Friendly service.

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6.7

"Comfortable"

Relatively comfortable, with good beds.

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6.5

"Ordinary amenities"

Average hotel building.

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6.0

"Room is all right"

Great beds in okay rooms.

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4.4

"Value for money could be better"

Value for money could be better.

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