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6455 FALLSVIEW BOULEVARD , L2G 3V9, Niagara Falls, Canada

Review Score

Based on 6247 reviews

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8.1

Location

8.3

1291 reviews

Service

7.9

1288 reviews

Cleanliness

6.6

743 reviews

Room

6.5

2083 reviews

Vibe

5.4

279 reviews

Food

5.4

160 reviews

WiFi

4.5

73 reviews

Value for money

4.4

660 reviews

Bar and Beverages

3.9

18 reviews

Breakfast

3.1

76 reviews

100% Verified Real Reviews

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8.3

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

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7.9

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping and management are lacking. Valet service is ok. Recreation staff is nice. Booking process should be better organized. Concierge service could be more helpful. Room service could have been improved. Hotel security is ok.

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6.6

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Clean hotel facilities. Wellness & sports facilities could use better cleaning.

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6.5

"Room is all right"

Rooms relatively tidy with some views, but outdated, and with poor furniture. Rooms are poorly-maintained, but big with comfortable beds. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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5.4

"Decent vibe"

Decent vibe. Hotel could use some updating. Relatively friendly Atmosphere. Entrance area is not particularly attractive. Stylish hotel. Hotel is relatively luxurious. Good casino hotel. Great for a wellness holiday. Awesome for families.

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5.4

"Food is all right"

Dining disappointed some guests in quality and price. Acceptable menu with average desserts. Untasty beef dishes & steak.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.4

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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3.9

"Bar could improve"

Bar could improve. Standard alcoholic drinks.

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3.1

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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8.5

"Great location"

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

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7.7

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Valet service is ok.

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6.3

"Room is all right"

Decent rooms and views. Rooms are badly-kept, and old, with poor furniture, but nice beds. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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6.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.1

"Decent vibe"

Decent vibe. Hotel could use some updating. Relatively friendly Atmosphere. Entrance area is not particularly attractive.

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4.8

"Food could be better"

Food is unimpressive and pricey.

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4.4

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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8.2

"Great location"

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

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7.4

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Valet service is ok.

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6.3

"Room is all right"

Decent rooms and views. Rooms are poorly-maintained, but big with comfortable beds. Insufficiently clean bathrooms and subpar kitchenettes. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

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6.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.6

"Food is all right"

Food is all right.

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4.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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4.1

"Value for money could be better"

Value for money could be better.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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8.3

"Great location"

Great location.

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7.7

"Fantastic service"

Fantastic service.

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6.1

"Quite clean"

Quite clean.

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5.8

"Room is all right"

Room is all right.

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4.3

"Value for money could be better"

Value for money could be better.

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8.3

"Great location"

Great location.

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7.9

"Fantastic service"

Fantastic service.

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7.2

"Great amenities"

Great amenities.

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6.5

"Comfortable"

Relatively comfortable, with good beds.

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5.9

"Room is all right"

Great beds in okay rooms.

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