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Arlegui 273 , Viña del Mar, Chile

Review Score

Based on 1182 reviews

heart

7.4

Service

8.0

176 reviews

Location

6.9

121 reviews

Breakfast

5.9

130 reviews

Comfort

4.9

156 reviews

Room

3.9

293 reviews

Pool

3.8

24 reviews

Value for money

3.6

45 reviews

Cleanliness

2.1

30 reviews

WiFi

1.8

28 reviews

Vibe

1.1

90 reviews

Amenities

0.9

84 reviews

Wellness Area

0.6

7 reviews

100% Verified Real Reviews

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8.0

"Fantastic service"

Friendly, professional service, though reception is subpar. Average wait staff and housekeeping.

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6.9

"Location is ok"

Location is ok. Not great access by car, with poorly rated parking. Near city centre.

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5.9

"Breakfast is average"

Breakfast is average.

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4.9

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Comfortable beds and spacious bathrooms.

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3.9

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Excellent beds and great views. Badly maintained rooms with poor air conditioning, televisions, and furniture. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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3.8

"Pool should be renewed"

Pool should be renewed.

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3.6

"Value for money could be better"

Value for money could be better.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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1.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish.

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0.9

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating. Architecture not so nice.

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0.6

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.1

"Fantastic service"

Friendly service.

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7.0

"Great location"

Location is ok.

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6.3

"Breakfast is average"

Breakfast is average.

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4.9

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Comfortable beds.

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4.6

"Room needs to be improved"

Small, poorly-maintained rooms with inadequate A/C. Excellent beds and great views. Outdated rooms with poorly rated TV's and bathrooms.

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3.9

"Pool should be renewed"

Pool should be renewed.

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3.8

"Value for money could be better"

Value for money could be better.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.0

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.1

"Fantastic service"

Friendly service.

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7.2

"Great location"

Great location.

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5.6

"Breakfast is average"

Breakfast is average.

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5.3

"Comfortable"

Small, comfortable rooms.

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4.1

"Room needs to be improved"

Rooms could be larger.

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1.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.1

"Fantastic service"

Friendly service.

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7.2

"Great location"

Great location.

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6.2

"Breakfast is average"

Breakfast is average.

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5.0

"Comfortable"

Small rooms, but moderately comfortable with alright beds.

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4.2

"Room needs to be improved"

Decent beds in smallish, old rooms.

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1.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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