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140 NORTH 4TH STREET FOURTH STREET AT THE RIVER , 40202, Louisville, United States of America

Review Score

Based on 5870 reviews

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8.3

Location

8.8

1116 reviews

Wellness Area

8.3

44 reviews

Service

7.8

1126 reviews

WiFi

6.6

45 reviews

Room

6.3

1839 reviews

Breakfast

5.8

97 reviews

Comfort

5.4

708 reviews

Cleanliness

5.3

562 reviews

Value for money

4.8

326 reviews

Pool

3.8

66 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Pricey, inconvenient parking. Near downtown with great sightseeing and shopping. Reasonably accessible by car.

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8.3

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.8

"Fantastic service"

Friendly service, but poorly rated management. Reception, housekeeping and restaurant service were adequate. Great, professional bar service. Recreation staff is nice. Room service is perfect. Valet service could be better. Booking process should be better organized. Great concierge service. Hotel security can be an issue.

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6.6

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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6.3

"Room is all right"

Rooms are large and clean enough, with great views. Substandard furniture, beds and balcony. Poorly-maintained rooms with bad TV's and kitchenettes. Rooms needing updating with poor quality A/C and minibars. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.8

"Breakfast is average"

Decent and moderately priced breakfast.

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5.4

"Comfortable"

Rooms are big and moderately comfortable. Noisy rooms, small bathrooms, uncomfortable beds, and inadequate A/C.

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5.3

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

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4.8

"Value for money could be better"

Value for money could be better. Food and beverages are pricey. Acceptable breakfast prices. Free internet.

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3.8

"Pool should be renewed"

Pool should be renewed.

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8.6

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking.

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7.6

"Fantastic service"

Reception is decent, with overall friendly and professional service. Recreation staff is nice.

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6.0

"Breakfast is average"

Breakfast is average.

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5.4

"Room is all right"

Big enough rooms with awesome views. Furnishings leave something to be desired, as does the cleanliness of the rooms. Poorly maintained rooms with subpar A/C, minibars, and kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.0

"Fairly good value for money"

Fairly good value for money.

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4.8

"Complaints about WiFi"

Complaints about WiFi.

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4.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.5

"More comfort would be nice"

Poor comfort, particularly beds, and cramped bathrooms. Large, but noisy rooms with complaints about the A/C.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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3.6

"Pool should be renewed"

Pool should be renewed.

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8.8

"Great location"

Great location. Pricey, inconvenient parking. Good shopping and sightseeing.

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7.1

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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5.7

"Room is all right"

Big enough rooms with awesome views. Rooms are poorly maintained and cleaned, with poorly rated beds. Old rooms with problems in furnishing and bathroom cleanliness.

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5.3

"Breakfast is average"

Breakfast is average.

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5.3

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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4.8

"Value for money could be better"

Value for money could be better.

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4.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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3.7

"Pool should be renewed"

Pool should be renewed.

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9.0

"Great location"

Great location.

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7.7

"Fantastic service"

Friendly service.

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5.4

"Room is all right"

Rooms are large and clean enough, with great views. Poorly maintained rooms with subpar beds and furniture, and inadequate A/C.

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5.2

"Quite clean"

Room cleanliness is acceptable.

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5.1

"Comfortable"

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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5.0

"Fairly good value for money"

Value for money could be better.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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8.6

"Great location"

Great location.

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7.6

"Fantastic service"

Friendly service.

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5.4

"Comfortable"

Comfortable.

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5.2

"Room is all right"

Fairly clean rooms, if old. Great view.

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5.2

"Quite clean"

Room cleanliness is acceptable.

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4.6

"Value for money could be better"

Value for money could be better.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

Photos from travellers