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140 NORTH 4TH STREET FOURTH STREET AT THE RIVER , 40202, Louisville, United States of America

Review Score

Based on 7219 reviews

heart

8.2

Location

8.9

1355 reviews

Service

7.3

1367 reviews

Room

6.0

2243 reviews

Breakfast

5.4

112 reviews

WiFi

5.4

46 reviews

Comfort

5.1

871 reviews

Cleanliness

4.9

661 reviews

Value for money

4.5

393 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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7.3

"Fantastic service"

Friendly, fairly professional service, with an OK reception and particularly good bar service. Housekeeping can be a problem. Poorly managed with subpar restaurant service. Room service is average. Recreation staff is nice. Concierge service is average. Valet service is ok. Booking process should be better organized. Hotel security can be an issue. Tour guide could be nicer.

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6.0

"Room is all right"

Average rooms, poorly cleaned and maintained. Out-dated rooms with unsightly furniture, poorly cleaned bathrooms and substandard beds. Large rooms with beautiful balconies and charming views. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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5.4

"Breakfast is average"

Decent and moderately priced breakfast.

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5.4

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.1

"Comfortable"

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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4.9

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

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4.5

"Value for money could be better"

Value for money could be better. Food and beverages are pricey. Acceptable breakfast prices. Free internet.

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8.9

"Great location"

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

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7.6

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception. Recreation staff is nice.

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5.7

"Room is all right"

Decent, but old rooms with poor maintenance and bad minibars. Big rooms with amazing views, but problems with cleanliness and bathrooms. Poor beds, A/C, furniture, and kitchenettes. Shower can be a problem.

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5.7

"Breakfast is average"

Breakfast is average.

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4.8

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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4.8

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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4.8

"Value for money could be better"

Value for money could be better.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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8.9

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking.

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7.0

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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5.9

"Room is all right"

Average rooms, poorly cleaned and maintained. Guests complain about beds, furnishing, and bathrooms. Spacious rooms with excellent views.

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5.2

"Breakfast is average"

Breakfast is average.

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5.1

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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5.0

"Quite clean"

Rooms could be cleaner. Moderately clean hotel facilities.

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4.5

"Value for money could be better"

Value for money could be better.

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4.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.9

"Pool should be renewed"

Pool should be renewed.

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9.0

"Great location"

Great location.

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7.3

"Fantastic service"

Friendly service.

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5.3

"Room is all right"

Decent rooms with great views. Rooms are poorly maintained and cleaned, with poorly rated beds.

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4.9

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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4.8

"More comfort would be nice"

Not very comfortable, with poor beds.

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4.7

"Value for money could be better"

Value for money could be better.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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8.6

"Great location"

Great location.

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7.6

"Fantastic service"

Fantastic service.

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5.3

"Comfortable"

Comfortable.

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5.2

"Room is all right"

Rooms are acceptable but need cleaning.

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4.9

"Could use a good cleaning"

Rooms could be cleaner.

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4.4

"Value for money could be better"

Value for money could be better.

Photos from travellers