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140 NORTH 4TH STREET FOURTH STREET AT THE RIVER , 40202, Louisville, United States of America

Review Score

Based on 6736 reviews

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8.3

Location

9.0

1276 reviews

Service

7.5

1290 reviews

WiFi

6.3

45 reviews

Room

6.0

2115 reviews

Breakfast

5.3

114 reviews

Comfort

5.2

820 reviews

Cleanliness

5.0

628 reviews

Value for money

4.5

367 reviews

Pool

3.8

80 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Accessible by car, but parking is costly. Near city centre with great sightseeing and nearby restaurants.

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7.5

"Fantastic service"

Management seems lacking, with badly rated housekeeping, but friendly service. Reception is OK with acceptable service professionalism, although restaurant service is lacking. Room service is average. Recreation staff is nice. Concierge service is average. Booking process should be better organized. Valet service could be better. Hotel security can be an issue. Good shuttle service.

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6.3

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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6.0

"Room is all right"

Rooms are old and with poor maintenance, but decent overall with typical balconies. Spacious rooms and lovely views, although beds are poor. Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C. Small rooms and poorly cleaned bathrooms. Guests didn't love the furnishing or kitchenettes. Shower can be a problem.

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5.3

"Breakfast is average"

Decent and moderately priced breakfast.

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5.2

"Comfortable"

Rooms are big and moderately comfortable. Noisy rooms, small bathrooms, uncomfortable beds, and inadequate A/C.

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5.0

"Quite clean"

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

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4.5

"Value for money could be better"

Value for money could be better. Food and beverages are pricey. Acceptable breakfast prices. Free internet.

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3.8

"Pool should be renewed"

Pool should be renewed.

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8.7

"Great location"

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

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7.4

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception. Recreation staff is nice.

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5.6

"Breakfast is average"

Breakfast is average.

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5.5

"Room is all right"

Poor furniture and beds in mediocre, outdated rooms. Less well cleaned rooms with small bathrooms. Spacious rooms with excellent views. Poorly maintained rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem.

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4.8

"Value for money could be better"

Value for money could be better.

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4.7

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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4.6

"More comfort would be nice"

Poor comfort, particularly beds, and cramped bathrooms. Large, but noisy rooms with complaints about the A/C.

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4.5

"Complaints about WiFi"

Complaints about WiFi.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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3.6

"Pool should be renewed"

Pool should be renewed.

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8.9

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking.

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7.0

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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5.8

"Room is all right"

Average rooms, poorly cleaned and maintained. Guests complain about beds, furnishing, and bathrooms. Spacious rooms with excellent views.

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5.2

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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4.8

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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4.6

"Value for money could be better"

Value for money could be better.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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3.9

"Pool should be renewed"

Pool should be renewed.

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9.1

"Great location"

Great location.

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7.5

"Fantastic service"

Friendly service.

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5.0

"Ordinary amenities"

Poorly reviewed buildings and an uninspiring entrance area.

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5.0

"Room is all right"

Complaints about cleanliness and beds. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C.

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4.8

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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4.6

"Value for money could be better"

Value for money could be better.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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8.7

"Great location"

Great location.

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7.4

"Fantastic service"

Friendly service.

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5.2

"Comfortable"

Comfortable.

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4.9

"Room needs to be improved"

Rooms could be cleaner. Great view.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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4.5

"Value for money could be better"

Value for money could be better.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

Photos from travellers