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140 NORTH 4TH STREET FOURTH STREET AT THE RIVER , 40202, Louisville, United States of America

Review Score

Based on 7779 reviews

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8.1

Location

8.9

1467 reviews

Service

7.5

1471 reviews

Breakfast

6.4

122 reviews

Room

6.0

2451 reviews

Comfort

5.3

952 reviews

Cleanliness

4.9

686 reviews

WiFi

4.9

44 reviews

Value for money

4.6

421 reviews

Pool

3.6

80 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping.

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7.5

"Fantastic service"

Management seems lacking, with badly rated housekeeping, but friendly service. General service, restaurant service and reception are decent. Room service is average. Great concierge service. Recreation staff is nice. Valet service is ok. Booking process should be better organized. Hotel security can be an issue. Tour guide could be nicer.

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6.4

"Breakfast is average"

Decent and moderately priced breakfast.

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6.0

"Room is all right"

Rooms are old and with poor maintenance, but decent overall with typical balconies. Spacious rooms and lovely views, although beds are poor. Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C. Mediocre sized, poorly cleaned bathrooms. Guests didn't love the furnishing or kitchenettes. Shower can be a problem.

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5.3

"Comfortable"

Reasonably comfortable rooms, and okay bathroom size. Rooms are spacious, but too noisy, with poor beds and A/C.

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4.9

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.6

"Value for money could be better"

Value for money could be better. Food and beverages are pricey. Acceptable breakfast prices. Free internet.

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3.6

"Pool should be renewed"

Pool should be renewed.

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8.9

"Great location"

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

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7.7

"Fantastic service"

Friendly service, and reception was okay.

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5.8

"Room is all right"

Decent, but old rooms with poor maintenance and bad minibars. Big rooms with amazing views, but problems with cleanliness and bathrooms. Poor beds, A/C, furniture, and kitchenettes. Shower can be a problem.

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4.9

"Value for money could be better"

Value for money could be better.

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4.8

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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4.8

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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4.8

"Amenities are not the best"

Uninspiring buildings and a so-so entrance area.

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3.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish.

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9.0

"Great location"

Great location with excellent sightseeing. Parking is rare.

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7.1

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.0

"Room is all right"

Rooms are moderately clean, but outdated, with poor beds and bathrooms. Big rooms with lovely views, but poorly-maintained with poor furniture.

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5.4

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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5.2

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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4.8

"Value for money could be better"

Value for money could be better.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.1

"Great location"

Great location.

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7.6

"Fantastic service"

Fantastic service.

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5.0

"Room is all right"

Badly-maintained rooms with poor beds.

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4.9

"More comfort would be nice"

Not very comfortable, with poor beds.

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4.8

"Could use a good cleaning"

Could use a good cleaning.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.7

"Value for money could be better"

Value for money could be better.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.6

"Great location"

Great location.

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7.7

"Fantastic service"

Fantastic service.

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5.5

"Comfortable"

Comfortable.

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5.3

"Room is all right"

Rooms are acceptable but need cleaning.

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4.9

"Could use a good cleaning"

Rooms could be cleaner.

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4.5

"Value for money could be better"

Value for money could be better.

Photos from travellers