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Via Palu, 11, 37014, Castelnuovo del Garda, Italy

Review Score

Based on 3532 reviews

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8.3

Location

8.7

348 reviews

Cleanliness

7.7

216 reviews

Service

7.7

592 reviews

Pool

7.5

219 reviews

Comfort

5.7

251 reviews

Room

5.5

595 reviews

Food

5.0

307 reviews

Breakfast

4.8

310 reviews

Bar and Beverages

3.8

30 reviews

WiFi

3.5

45 reviews

Value for money

3.3

367 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location. Great accessibility by car with affordable parking. Decent shopping and great sightseeing.

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7.7

"Clean"

Clean hotel facilities. Clean rooms. The bathrooms and dining area need some cleaning.

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7.7

"Fantastic service"

Reception friendly and relatively professional, with great restaurant service. Good shuttle service. Recreation staff is ok. Pool bar needs better service. Childcare is fair. Booking process should be better organized.

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7.5

"Great pool"

Great pool.

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5.7

"Comfortable"

Large rooms with average comfort and standard beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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5.5

"Room is all right"

Rooms outdated with poor minibars, but beds are acceptable. Spacious and tidy rooms. Mediocre sized, poorly cleaned bathrooms. Poorly maintained rooms with complaints about furnishing, views, and A/C. Unimpressive balconies and bad TVs. Shower can be a problem.

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5.0

"Food is all right"

Poor dining with a standard menu. Food is pricey and snacks are subpar. Complaints about restaurant cleanliness, sides, and desserts. Vegetables are average.

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4.8

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.8

"Bar could improve"

Bar could improve. Pool bar needs better service.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.3

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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8.2

"Great location"

Great location with excellent sightseeing. Great accessibility by car with affordable parking.

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8.1

"Clean"

Clean hotel facilities. Pool surroundings and rooms are immaculate. Dining area could have been cleaner.

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7.1

"Great pool"

Clean pool area.

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7.0

"Fantastic service"

Average reception and service professionalism is typical. Service is generally friendly, although bar service is poor. Recreation staff is ok. Good shuttle service.

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6.0

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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5.1

"Room is all right"

Rooms are standard overall, but clean and large with OK beds. Aged, poorly-maintained rooms with bad minibars and awful bathrooms. Poorly furnished with bad TV's and balconies. Shower can be a problem.

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4.5

"Food could be better"

Overpriced, badly cleaned restaurant makes for a poor experience. Menu is adequate. Vegetables are average.

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4.4

"Bar could improve"

Bar could improve. Pool bar needs better service.

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3.8

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.7

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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8.9

"Great location"

Great location. Excellent parking and car access.

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8.0

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception. Good shuttle service.

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5.9

"Comfortable"

Large rooms with average comfort and standard beds. Some rooms are noisy, and bathrooms are so-so.

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5.8

"Room is all right"

Rooms are standard overall, but clean and large with OK beds. Bathrooms are moderately-sized, but substandard. Poorly-maintained rooms with subpar TVs. Shower can be a problem.

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5.3

"Food is all right"

Food is all right.

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5.0

"Breakfast is average"

Breakfast can be improved.

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3.6

"Value for money could be better"

Value for money could be better.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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