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Via Palu, 11, 37014, Castelnuovo del Garda, Italy

Review Score

Based on 3857 reviews

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8.4

Location

8.8

356 reviews

Cleanliness

8.2

231 reviews

Service

7.8

617 reviews

Room

5.8

616 reviews

Food

5.3

311 reviews

Breakfast

4.4

297 reviews

WiFi

3.6

42 reviews

Value for money

3.0

367 reviews

Bar and Beverages

3.0

33 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Great accessibility by car with affordable parking. Not many options for shopping.

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8.2

"Clean"

Clean hotel facilities. Clean rooms. The bathrooms and dining area need some cleaning.

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7.8

"Fantastic service"

Friendly and professional housekeepers. Decent reception, but less impressive bar service. Good shuttle service. Recreation staff is nice. Restaurant could offer better service. Booking process should be better organized.

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5.8

"Room is all right"

Decent rooms with okay views and beds. Spacious and tidy rooms. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with inadequate A/C and bad minibars. Poorly furnished with bad TV's and balconies. Shower can be a problem.

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5.3

"Food is all right"

Dining experience was average, as were the desserts, although quite expensive. Guests dislike the cleanliness and menus in the restaurant. Low rated side dishes and snacks. Tasty vegetables.

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4.4

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.0

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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3.0

"Bar could improve"

Guests complain about the price and quality of the bar. Pool bar needs better service.

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8.4

"Clean"

Clean hotel facilities. Pool surroundings and rooms are immaculate. Dining area could have been cleaner.

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8.3

"Great location"

Great location. Great accessibility by car with affordable parking.

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7.1

"Great pool"

Clean pool area.

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6.9

"Service is adequate"

Reception and service are alright. Friendly and professional housekeepers. Recreation staff is ok. Good shuttle service. Pool bar needs better service.

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5.3

"Room is all right"

Decent, but old rooms with poor maintenance and bad minibars. Large, clean rooms, but so-so beds and poorly rated bathrooms. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

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4.8

"Food could be better"

Bad overall dining experience with a bad menu. Restaurant is poorly priced and cleaned. Tasty vegetables.

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3.6

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.4

"Bar could improve"

Bar could improve. Pool bar needs better service.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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8.9

"Great location"

Great location with good access by car.

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8.3

"Clean"

Clean hotel facilities. Clean rooms.

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8.0

"Fantastic service"

Reception is decent, with overall friendly and professional service. Good shuttle service.

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5.8

"Room is all right"

Rooms are standard overall, but clean and large with OK beds. Rooms needing maintenance, with poorly reviewed bathrooms and TV's. Shower can be a problem.

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5.5

"Food is all right"

Food is all right.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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3.5

"Value for money could be better"

Value for money could be better.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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