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Jln. Yos Sudarso 11, 60271, Surabaya, Indonesia

Review Score

Based on 1879 reviews

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8.3

Breakfast

8.8

127 reviews

Location

8.8

147 reviews

Service

8.5

353 reviews

WiFi

6.4

12 reviews

Cleanliness

5.5

195 reviews

Room

5.1

466 reviews

Wellness Area

4.4

6 reviews

Vibe

4.3

146 reviews

Pool

1.1

23 reviews

100% Verified Real Reviews

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great location"

Good location with shopping nearby but poor access to parking.

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8.5

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.4

"Regular internet service"

Average wifi quality.

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5.5

"Quite clean"

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

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5.1

"Room is all right"

Room is outdated with poor A/C and furniture. Rooms are dirty and neglected with poor beds, although very spacious. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.4

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel. Stylish hotel. Good for business people. Suitable for solo travelers. Good choice for a city trip.

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1.1

"Pool should be renewed"

Pool should be renewed.

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8.9

"Great location"

Great location.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.5

"Fantastic service"

Friendly service.

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7.1

"Rather comfortable"

Very comfortable, large rooms, but badly rated beds.

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5.4

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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5.1

"Room is all right"

Big, decent rooms. Poorly cleaned and maintained rooms with poor beds and bathrooms.

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4.9

"Vibe is not too good"

Vibe is not too good.

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8.9

"Great location"

Great location.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.6

"Fantastic service"

Friendly service.

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6.8

"Comfortable"

Comfortable.

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5.7

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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4.8

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms.

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4.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.9

"Great location"

Great location.

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8.4

"Fantastic service"

Friendly service.

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8.4

"Best value for money"

Best value for money.

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7.0

"Great amenities"

Good amenities and hotel building is acceptable.

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5.6

"Room is all right"

Big, decent rooms.

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8.8

"Great location"

Great location.

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8.6

"Fantastic service"

Friendly service.

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7.8

"Delicious food"

Delicious food.

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6.9

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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5.5

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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5.2

"Room is all right"

Big, decent rooms. Poor beds in rooms needing some cleaning.

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