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Garden Palace Hotel Surabaya

  • hotel stars
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Jln. Yos Sudarso 11, 60271, Surabaya, Indonesia

Review score

Based on 1956 hotel review

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8.2

Breakfast

8.9

156 reviews

Location

8.9

211 reviews

Service

8.4

394 reviews

Food

8.0

164 reviews

WiFi

6.7

29 reviews

Cleanliness

6.1

213 reviews

Room

5.5

549 reviews

Vibe

3.9

170 reviews

Pool

1.7

26 reviews

100% Verified Real Reviews

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8.9

"Tasty breakfast"

Great and affordable breakfast.

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8.9

"Great location"

Great location for shopping and parking was alright.

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8.4

"Fantastic service"

Friendly and acceptably professional staff, with okay management and reception.

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8.0

"Delicious food"

Great menu and overall dining experience.

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6.7

"Regular internet service"

Average wifi quality. Free internet.

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6.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.5

"Room is all right"

Large but outdated rooms, decently clean but with substandard beds. Small rooms and poorly cleaned bathrooms. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower can be a problem.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Luxurious Hotel. Stylish hotel. Pleasant entrance area. Good for business people. Suitable for solo travelers. Good choice for a city trip.

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1.7

"Pool should be renewed"

Pool should be renewed.

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9.0

"Tasty breakfast"

Tasty breakfast.

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9.0

"Great location"

Great location near lots of shopping.

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8.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.3

"Rather comfortable"

Very comfortable, large rooms, but badly rated beds.

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6.1

"Room is all right"

Rooms spacious and relatively tidy. Out-of-date, poorly maintained rooms with bad bathrooms and beds.

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4.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel.

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9.0

"Great location"

Great location near lots of shopping.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.5

"Fantastic service"

Friendly, acceptably professional service.

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8.3

"Best value for money"

Best value for money.

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6.3

"Regular internet service"

Average wifi quality.

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6.0

"Room is all right"

Fairly clean rooms, if old. Spacious rooms.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.9

"Great location"

Great location.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.7

"Fantastic service"

Friendly service.

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8.1

"Delicious food"

Delicious food.

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7.2

"Rather comfortable"

Very comfortable, large rooms, but badly rated beds.

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6.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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5.8

"Room is all right"

Rooms spacious and relatively tidy. Old rooms with poorly cleaned bathrooms and substandard beds.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.0

"Great location"

Great location.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.6

"Fantastic service"

Friendly, acceptably professional service.

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7.0

"Rather comfortable"

Rooms are big and moderately comfortable.

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5.0

"Room is all right"

Big, decent rooms. Older, poorly cleaned and maintained rooms and bathrooms.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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