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Jln. Yos Sudarso 11, 60271, Surabaya, Indonesia

Review Score

Based on 1738 reviews

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8.2

Breakfast

8.8

131 reviews

Location

8.3

156 reviews

Service

8.0

340 reviews

Cleanliness

5.6

189 reviews

WiFi

5.5

16 reviews

Room

5.3

465 reviews

Wellness Area

5.0

7 reviews

Vibe

4.1

155 reviews

Pool

1.9

21 reviews

100% Verified Real Reviews

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great location"

Good location with shopping nearby but poor access to parking.

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8.0

"Fantastic service"

Service staff are friendly, yet unprofessional and reception is poor.

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5.6

"Quite clean"

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

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5.5

"Regular internet service"

Average wifi quality.

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5.3

"Room is all right"

Room is all right. Spacious rooms but not well-kept, with subpar beds and furniture. Untidy, outdated rooms with bad TV's and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.0

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable.

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4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel. Good for business people. Suitable for solo travelers. Good choice for a city trip.

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1.9

"Pool should be renewed"

Pool should be renewed.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.5

"Great location"

Great location near lots of shopping.

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8.2

"Fantastic service"

Friendly service.

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7.4

"Rather comfortable"

Very comfortable, large rooms, but badly rated beds.

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5.4

"Room is all right"

Big, decent rooms. Poorly cleaned and maintained rooms with poor beds and bathrooms.

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4.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.7

"Best value for money"

Best value for money.

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8.5

"Great location"

Great location.

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8.1

"Fantastic service"

Friendly service.

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7.7

"Rather comfortable"

Large, comfortable rooms.

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6.1

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.9

"Room is all right"

Rooms spacious but untidy.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.8

"Best value for money"

Best value for money.

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8.6

"Great location"

Great location.

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8.2

"Fantastic service"

Friendly service.

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7.2

"Rather comfortable"

Large, comfortable rooms.

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5.6

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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4.9

"Room needs to be improved"

Older, poorly cleaned and maintained rooms and bathrooms. Spacious rooms.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Friendly service.

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8.3

"Great location"

Great location.

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8.0

"Delicious food"

Delicious food.

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7.2

"Rather comfortable"

Very comfortable, large rooms, but badly rated beds.

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5.6

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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5.4

"Room is all right"

Big, decent rooms. Somewhat unclean rooms with uncomfortable beds and poor bathrooms.

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4.4

"Vibe is not too good"

Vibe is not too good.

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