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Steintorplatz 3, 20099, Hamburg, Germany

Review Score

Based on 6575 reviews

heart

7.8

Location

9.6

2096 reviews

WiFi

8.4

188 reviews

Bar and Beverages

8.1

261 reviews

Vibe

8.0

553 reviews

Amenities

7.7

440 reviews

Service

7.4

1393 reviews

Breakfast

6.2

380 reviews

Value for money

5.8

615 reviews

Room

4.5

2274 reviews

Comfort

3.7

1557 reviews

100% Verified Real Reviews

grey circle

9.6

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking.

grey circle

8.4

"Good internet service"

Good wifi quality. Free internet.

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8.1

"Bar is awesome"

Good, but spendy, bar. Standard alcoholic drinks.

grey circle

8.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel. Pleasant entrance area. Stylish hotel. Fine for a budget trip. Good for traveling with friends. Suitable for solo travelers.

grey circle

7.7

"Great amenities"

Pleasant entrance area. Elevator in need of updating. Good handicap accessible facilities.

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7.4

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.2

"Breakfast is average"

Breakfast is decent but expensive.

grey circle

5.8

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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4.5

"Room needs to be improved"

Small, badly maintained rooms with poor minibars. Small rooms and poorly cleaned bathrooms. Rooms are clean, with average furniture, but great beds and views. Shower can be a problem. Substandard bathrooms, televisions, and air conditioning. New rooms.

grey circle

3.7

"More comfort would be nice"

Problems with room size, comfort, and A/C. Comfortable beds.

grey circle

9.6

"Great location"

Great location with good access by car. Close to public transport and the train. Central location with great sightseeing, dining out and shopping.

grey circle

8.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel. Pleasant entrance area. Stylish hotel.

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8.2

"Bar is awesome"

Bar is awesome.

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8.2

"Good internet service"

Good wifi quality. Free internet.

grey circle

7.8

"Great amenities"

Pleasant entrance area.

grey circle

7.2

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

grey circle

6.5

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Free internet.

grey circle

5.8

"Breakfast is average"

Breakfast is decent but expensive.

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4.5

"Room needs to be improved"

Small, poorly-maintained rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Clean, new rooms, great beds, and so-so furniture. Shower can be a problem. Kitchenette needs more attention.

grey circle

3.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

grey circle

9.6

"Great location"

Great, central location, and okay parking. Close to public transport and the train.

grey circle

8.6

"Good internet service"

Good wifi quality.

grey circle

8.0

"Bar is awesome"

Bar is awesome.

grey circle

7.7

"Great amenities"

Great amenities. Elevator in need of updating.

grey circle

7.0

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

grey circle

5.7

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

grey circle

5.6

"Breakfast is average"

Breakfast is decent but expensive.

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3.9

"Room needs to be improved"

Poorly maintained, little room with inadequate air conditioners and televisions. Small rooms and poorly cleaned bathrooms. Rooms are new, with great views, comfortable beds and reasonable furniture. Clean rooms. Shower can be a problem.

grey circle

3.1

"More comfort would be nice"

Problems with room size, comfort, and A/C. Comfortable beds.

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9.5

"Great location"

Near city centre in a great location. Close to public transport and the train.

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7.6

"Great amenities"

Great amenities.

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7.2

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.3

"Breakfast is average"

Breakfast is average.

grey circle

5.9

"Fairly good value for money"

Fairly good value for money.

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4.1

"Room needs to be improved"

Furniture is alright, but rooms are poorly maintained, with inadequate A/C. Great beds and clean, but small, rooms and bathrooms. Shower can be a problem.

grey circle

3.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

grey circle

9.5

"Great location"

Great location, close to the train station.

grey circle

7.5

"Fantastic service"

Fantastic service.

grey circle

6.1

"Fairly good value for money"

Fairly good value for money.

grey circle

4.6

"Room needs to be improved"

Small rooms with low rated bathrooms.

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3.9

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

Photos from travellers