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Steintorplatz 3, 20099, Hamburg, Germany

Review Score

Based on 6742 reviews

heart

7.8

Location

9.6

2092 reviews

WiFi

8.6

174 reviews

Bar and Beverages

8.4

277 reviews

Amenities

7.5

457 reviews

Service

7.3

1387 reviews

Value for money

6.1

631 reviews

Breakfast

5.9

396 reviews

Room

4.2

2271 reviews

Comfort

3.7

1580 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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8.6

"Good internet service"

Good wifi quality. Free internet.

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8.4

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Beverages could be cheaper. Good bar service.

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7.5

"Great amenities"

Good outdoor sports facilities. New facilities with a great entrance area. Beautiful architecture. Elevator is ok. Adequate terrace.

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7.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished. Great, professional bar service. Great hotel security. Poorly rated housekeeping and restaurant service. Smooth booking process. Room service could have been improved. Recreation staff is nice.

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6.1

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Free internet. Normally priced food. Beverages could be cheaper.

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5.9

"Breakfast is average"

Breakfast is decent but expensive.

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4.2

"Room needs to be improved"

Poorly-maintained rooms with subpar furniture and TVs. Small rooms and poorly cleaned bathrooms. Small rooms with subpar A/C, minibars, and kitchenettes. Tidy, modern rooms with great beds and excellent views. Shower can be a problem.

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3.7

"More comfort would be nice"

Problems with room size, comfort, and A/C. Comfortable beds.

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9.6

"Great location"

Great location. Close to public transport and the train. Near downtown with great sightseeing and shopping.

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8.6

"Good internet service"

Good wifi quality.

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8.6

"Bar is awesome"

Bar is awesome.

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8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel. Stylish hotel. Pleasant entrance area.

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7.5

"Great amenities"

Great hotel buildings and entrance area. Beautiful architecture.

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7.5

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception. Great hotel security.

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6.3

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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4.0

"Room needs to be improved"

Poor maintenance and small rooms and bathrooms. Tidy, modern rooms with comfortable beds. Shower can be a problem. Complaints about furnishing, kitchenettes, and A/C.

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3.3

"More comfort would be nice"

Problems with room size, comfort, and A/C. Excellent beds, decently quiet.

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9.5

"Great location"

Awesome location near city centre, but inconvenient parking. Close to public transport and the train.

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8.8

"Good internet service"

Good wifi quality.

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8.3

"Bar is awesome"

Bar is awesome.

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7.2

"Great amenities"

Nice building.

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7.2

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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5.9

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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3.4

"Room needs to be improved"

Poorly-maintained, small rooms with subpar TV's and furniture. Small rooms and poorly cleaned bathrooms. New, clean rooms with standard beds. Shower can be a problem.

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3.2

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Okay beds and quiet enough rooms.

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9.4

"Great location"

Near city centre in a great location. Close to public transport and the train.

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7.8

"Great amenities"

Nice building.

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7.1

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.5

"Fairly good value for money"

Fairly good value for money.

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6.1

"Breakfast is average"

Breakfast is average.

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3.9

"Room needs to be improved"

Poorly kept up rooms with complaints about furnishing and bathroom size. Clean, but small, rooms, great beds, and inadequate A/C. Shower can be a problem.

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3.6

"More comfort would be nice"

Problems with room size, comfort, and A/C. Excellent beds, decently quiet.

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9.6

"Great location"

Great location.

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6.1

"Fairly good value for money"

Fairly good value for money.

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4.2

"Room needs to be improved"

Room needs to be improved.

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3.6

"More comfort would be nice"

More comfort would be nice.

Photos from travellers