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7-10-1 Ginza, 104-0061, Tokyo, Japan

Review Score

Based on 2352 reviews

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8.4

Location

9.4

869 reviews

Wellness Area

8.8

31 reviews

Food

8.5

106 reviews

Breakfast

8.3

159 reviews

Service

8.1

482 reviews

Room

5.5

800 reviews

WiFi

5.1

33 reviews

Comfort

3.9

457 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location with good access by car. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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8.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.5

"Delicious food"

Excellent dining, especially the desserts. Great menu with excellent sides.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.1

"Fantastic service"

Efficient, friendly service with a nice reception. Booking process should be better organized. Great hotel security.

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5.5

"Room is all right"

Beds, room cleanliness and maintenance are alright. Old, cramped rooms with poor minibars. Poor views, furniture, and TV's. Medium sized bathroom. Shower can be a problem.

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5.1

"Regular internet service"

Average wifi quality. Free internet.

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3.9

"More comfort would be nice"

Less comfortable and small, but quiet, rooms. So-so beds and bathroom size.

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9.8

"Great location"

Great location with good access by car. Centrally located, near restaurants, bars, and shopping. Close to public transport and the train.

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8.5

"Delicious food"

Delicious food.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.2

"Fantastic service"

Service is professional and friendly.

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7.4

"Clean"

Clean hotel facilities. Clean rooms.

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4.5

"Room needs to be improved"

Small but clean rooms. Moderately well-maintained rooms with average beds.

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2.9

"More comfort would be nice"

Small and uncomfortable rooms. Quiet rooms and beds are alright.

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9.3

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Friendly service and great reception.

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4.9

"Room needs to be improved"

So-so beds and cleanliness with small rooms.

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3.6

"More comfort would be nice"

Small and uncomfortable rooms. Quiet rooms and beds are alright.

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9.2

"Great location"

Great location near shopping and public transport.

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9.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.7

"Delicious food"

Delicious food.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.9

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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5.9

"Room is all right"

Rooms relatively tidy with acceptable beds, yet small with poor furniture.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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4.5

"More comfort would be nice"

Small and uncomfortable rooms. Quiet rooms and beds are alright.

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9.5

"Great location"

Great location near lots of shopping. Train station is close.

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8.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Tasty breakfast"

Tasty breakfast.

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6.9

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.7

"Room is all right"

Small and somewhat poorly cleaned rooms.

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4.0

"More comfort would be nice"

Small and uncomfortable rooms.

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