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PLAYA AVENTURAS AKUMAL CARR. CHETUMAL CANCUN KM 249 LOCAL B , 77760, Akumal, Solidaridad, Mexico

Review Score

Based on 1931 reviews

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8.4

Breakfast

7.7

17 reviews

Food

7.7

467 reviews

Service

7.4

616 reviews

Location

7.3

230 reviews

Room

6.0

318 reviews

WiFi

4.4

46 reviews

100% Verified Real Reviews

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.7

"Delicious food"

Great food, especially salads. Great value in a tidy dining area with great menu, especially desserts. Decent snacks, but poorly rated overall dining experience. Sushi is average.

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7.4

"Fantastic service"

Friendly service, great housekeeping, and excellent tour guides. Service is acceptably professional, but some complaints about reception staff. Recreation staff is nice. Poorly managed with subpar restaurant service. Shuttle service is ok. Bar service is acceptable. Room service could have been improved. Childcare can be a problem.

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7.3

"Great location"

Great location with good access by car. Good shopping nearby and not so far from the beach. Airport access is difficult.

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6.0

"Room is all right"

Decent rooms with average furniture. Less well maintained, older rooms with poor A/C, although views are pleasant. Large rooms, and good minibars. Large, so-so bathroom.

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4.4

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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8.5

"Delicious food"

Well-varied menu with delicious food, nice desserts and a decent overall experience.

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8.2

"Fantastic service"

Great housekeeping and friendly service, but not very professional. Recreation staff is nice. Reception is poor, as is the restaurant service. Good shuttle service.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.7

"Clean"

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

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7.4

"Great location"

Great location. Good shopping nearby and not so far from the beach.

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6.3

"Room is all right"

Rooms are old and decently clean, but with less well cleaned bathrooms. Large rooms, and good minibars. Furniture and beds are acceptable.

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4.8

"Complaints about WiFi"

Complaints about WiFi.

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8.5

"Great pool"

Great pool.

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7.8

"Great amenities"

Great amenities.

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7.7

"Clean"

Clean hotel facilities.

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7.7

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking. Recreation staff is nice.

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7.5

"Delicious food"

Great menu and food but poor all-round dining experience.

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7.2

"Great location"

Great location. Relatively close to the beach.

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5.8

"Room is all right"

Spacious rooms. Average furniture, but rooms need better maintenance.

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5.5

"Reasonable beach"

Reasonable beach.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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