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Hotel Grand Chancellor Melbourne

  • hotel stars
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131 LONSDALE STREET, 3000, Melbourne, Australia

Review score

Based on 3844 hotel review

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7.6

Location

9.5

976 reviews

Bar and Beverages

9.2

42 reviews

Pool

8.4

214 reviews

Service

8.3

904 reviews

Breakfast

7.2

262 reviews

Value for money

6.6

339 reviews

Comfort

5.1

816 reviews

Room

5.0

1470 reviews

Amenities

3.4

325 reviews

WiFi

3.4

153 reviews

Wellness Area

3.2

39 reviews

Vibe

2.9

293 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location and okay parking costs. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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9.2

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service.

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8.4

"Great pool"

Great pool.

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8.3

"Fantastic service"

Service staff are friendly and bar service is great, but housekeeping isn't as impressive. Room service is average. Reasonable restaurant, but questionable management. Booking process should be better organized.

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7.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.6

"Fairly good value for money"

Fairly good value for money. Internet is affordable. High priced breakfast. Affordable food.

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5.1

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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5.0

"Room is all right"

Great beds, decent views, and reasonably clean rooms. Small rooms and poorly cleaned bathrooms. Ill-maintained, older rooms with poorly reviewed balconies. Small rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem. Standard TV.

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3.4

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Elevator in need of updating. Terrace is nice but entrance area is not so wonderful. Architecture not so nice.

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3.4

"WiFi system needs upgrading"

Wifi quality could be improved. Internet is affordable.

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3.2

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Fitness area can be optimized.

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2.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Luxurious Hotel. Suitable for solo travelers. Good choice for a city trip.

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9.6

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible parking. Standard parking prices.

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9.0

"Bar is awesome"

Bar is awesome.

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8.2

"Great pool"

Great pool.

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8.2

"Fantastic service"

Service is welcoming, but housekeeping is not great. Room service is average. Average restaurant service.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.0

"Comfortable"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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5.0

"Room is all right"

Ill-maintained, older rooms with poorly reviewed balconies. Great beds, decent views, and reasonably clean rooms. Small rooms and poorly cleaned bathrooms. Small rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem. Standard TV.

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3.4

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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3.4

"WiFi system needs upgrading"

Wifi quality could be improved. Internet is affordable.

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3.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive.

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2.9

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Elevator in need of updating. Terrace is nice but entrance area is not so wonderful. Architecture not so nice.

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9.4

"Great location"

Great location but pricey parking. Great sightseeing, restaurants and shopping nearby.

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9.1

"Bar is awesome"

Bar is awesome.

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8.5

"Fantastic service"

Friendly service. Room service is average.

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8.1

"Great pool"

Great pool.

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6.8

"Breakfast is average"

Breakfast is average.

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6.4

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.0

"Comfortable"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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5.0

"Room is all right"

Badly-maintained rooms and balconies with poor A/C and furniture. Old, small but relatively tidy rooms with excellent beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Views are decent, and so are the TV's.

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3.4

"WiFi system needs upgrading"

Wifi quality could be improved. Internet is affordable.

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3.0

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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9.5

"Great location"

Great location with good parking availability. Good shopping and sightseeing.

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8.2

"Great pool"

Great pool.

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8.0

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.1

"Tasty breakfast"

Tasty breakfast.

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4.6

"Room needs to be improved"

Guests compain about maintenance, age, furnishing, and size of rooms. Great beds, decent views, and reasonably clean rooms. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.5

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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3.4

"WiFi system needs upgrading"

Wifi quality could be improved. Internet is affordable.

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3.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.3

"Great location"

Great location.

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8.3

"Fantastic service"

Friendly service.

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5.0

"Room is all right"

Average rooms with standard beds.

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4.7

"More comfort would be nice"

Okay beds but not comfortable overall.

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