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No.477 Liu Yuan Road, 215008, Suzhou, China

Review Score

Based on 2513 reviews

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9.1

Location

9.3

803 reviews

Service

9.1

752 reviews

Cleanliness

7.9

144 reviews

Food

7.9

153 reviews

Breakfast

6.8

212 reviews

Amenities

6.0

428 reviews

WiFi

5.2

24 reviews

Comfort

4.4

249 reviews

Room

4.3

619 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Good shopping and sightseeing. Great accessibility by car with affordable parking. Close to public transport and the train.

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9.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Good shuttle service. Great concierge service.

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7.9

"Clean"

Clean hotel facilities. Bathroom needs cleaning.

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7.9

"Delicious food"

Great dining experience with excellent side dishes. Bad desserts & fruits.

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6.8

"Breakfast is average"

Decent and moderately priced breakfast.

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6.0

"Ordinary amenities"

Hotel grounds and lobby are nice, but facilities are outdated. Elevator in need of updating.

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5.2

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.4

"More comfort would be nice"

Poor comfort, particularly beds, and cramped bathrooms. Rooms quiet yet cramped and with substandard A/C.

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4.3

"Room needs to be improved"

Poorly-maintained rooms with low rated beds, furniture, and TVs. Excellent views from old, small rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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9.4

"Great location"

Great location. Good shopping and sightseeing. Excellent parking and car access. Close to public transport and the train.

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9.3

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Good shuttle service.

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8.3

"Delicious food"

Great dining experience with excellent side dishes.

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6.7

"Breakfast is average"

Breakfast is average.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok.

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5.3

"Ordinary amenities"

Hotel grounds and lobby are nice, but facilities are outdated. Elevator in need of updating.

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4.1

"More comfort would be nice"

Poor comfort, particularly beds, and cramped bathrooms. Rooms quiet yet cramped and with substandard A/C.

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3.9

"Room needs to be improved"

Views are great, but rooms are outdated and poorly-maintained. Small rooms with poor A/C and substandard furniture and beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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9.4

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Excellent parking and car access.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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8.7

"Best value for money"

Best value for money.

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6.8

"Breakfast is average"

Breakfast is average.

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6.2

"Ordinary amenities"

Beautiful grounds, with okay amenities and somewhat outdated facilities.

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5.2

"Regular internet service"

Regular internet service.

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4.5

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C. Very quiet.

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4.4

"Room needs to be improved"

Views are great but rooms are poorly-maintained and bathroom is substandard. Small, out of date rooms with complaints about beds and A/C.

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9.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.5

"Great location"

Great location with excellent sightseeing. Good accessibility by car.

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7.7

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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6.7

"Breakfast is average"

Breakfast is average.

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5.9

"Ordinary amenities"

Beautiful grounds, with okay amenities and somewhat outdated facilities.

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4.4

"Room needs to be improved"

Rooms are tidy, but guests complain about bathrooms, room size, and outdated design.

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4.2

"More comfort would be nice"

Less comfortable and small, but quiet, rooms.

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9.1

"Fantastic service"

Friendly service and great reception.

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9.1

"Great location"

Great location with excellent sightseeing. Good accessibility by car.

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6.9

"Breakfast is average"

Breakfast is average.

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5.9

"Ordinary amenities"

Beautiful grounds but poor buildings, with so-so amenities.

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5.0

"Regular internet service"

Wifi quality could be improved.

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4.6

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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4.6

"Room needs to be improved"

Old, small rooms with poor quality beds and bathrooms. Clean rooms.

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