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Hotel - Review and Rate

Review Score
Based on 1449 hotel reviews

heart_hoteldetailed

7.6

Location

8.2

Amenities

5.7

Service

5.7

Room

5.6

Vibe

4.5

Cleanliness

4.4

Wellness

4.0

Value

3.9

Comfort

3.3

Breakfast

3.1

WiFi

2.6

GRAND HARBOR RESORT AND WATERPARK

GRAND HARBOR RESORT AND WATERPARK

350 BELL ST, 52001, Dubuque, United States of America

Rating: 7.6 out of 10 (1449 Reviews)

100% Verified Real Reviews

8.2

Great location

  • Great location and easy parking.
  • Central location with ok shopping but excellent sightseeing.

5.7

Ordinary amenities

  • Hotel has an average building, generally, but an excellent conference centre.
  • Old facilities and poor entrance area, but okay hotel grounds.
  • Elevator in need of updating.
  • Conventional kids facilities.

5.7

Service is adequate

  • Friendly, professional enough service, good housekeeping, and decent restaurant service.
  • Guests complain about reception staff and management.
  • Booking process should be better organized.
  • Recreation staff is nice.
  • Hotel security can be an issue.

5.6

Room is all right

  • Decent rooms with great views.
  • Guests complain about the size, cleanliness, furnishing, and maintenance of the rooms.
  • Outdated rooms, with poor A/C, bathrooms and beds.
  • Shower can be a problem.

4.5

Vibe is not too good

  • Vibe is not too good.
  • Hotel could use some updating.
  • Entrance area is not particularly attractive.
  • Awesome for families.
  • Good for business people.

4.4

Could use a good cleaning

  • Bathrooms and rooms are untidy.
  • Hotel facilities could use a good clean.

4.0

Wellness & sports facilities could be improved

  • Poorly reviewed fitness area.

3.9

Value for money could be better

  • Value for money could be better.
  • Pricey breakfast and dining.

3.3

More comfort would be nice

  • Uncomfortable, cramped rooms, with poor beds.
  • Deficient A/C and too noisy rooms.

3.1

Breakfast can be improved

  • Some complaints about quality and price of breakfast.

2.6

Complaints about WiFi

  • Wifi quality could be improved.

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GRAND HARBOR RESORT AND WATERPARK