cancel
register

GRAND HOTEL ACAPULCO

  • hotel stars
map marker

COSTERA MIGUEL ALEMAN 1 , 39869, Acapulco de Juárez, Mexico

Review score

Based on 1580 hotel review

heart

7.9

Wellness Area

9.4

5 reviews

Location

8.6

154 reviews

Breakfast

7.6

44 reviews

Service

7.1

394 reviews

Room

5.3

444 reviews

Cleanliness

3.9

119 reviews

Value for money

3.0

142 reviews

Vibe

2.4

142 reviews

WiFi

2.4

34 reviews

100% Verified Real Reviews

grey circle

9.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

grey circle

8.6

"Great location"

Great location. Great shopping and the beach nearby. Pricey, inconvenient parking.

grey circle

7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

7.1

"Fantastic service"

Service is professional and friendly. Complaints about housekeeping and reception. Great hotel security. Room service could have been improved. Valet service is ok.

grey circle

5.3

"Room is all right"

Decent, but old rooms with poor maintenance and bad minibars. Large rooms with great balconies and views. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

grey circle

3.9

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Clean pool area. Clean hotel facilities.

grey circle

3.0

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

grey circle

2.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively luxurious. Entrance area is not particularly attractive. Hotel is relatively stylish. Awesome for a beach holiday.

grey circle

2.4

"WiFi system needs upgrading"

Wifi quality could be improved.

grey circle

8.1

"Great location"

Well-located hotel, although unfortunately the parking isn't easy.

grey circle

7.4

"Tasty breakfast"

Tasty breakfast.

grey circle

6.4

"Service is adequate"

Service is friendly and professional but overall average. Complaints about housekeeping and reception. Great hotel security.

grey circle

4.4

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Big rooms with lovely views, but poorly-maintained with poor furniture. Shower can be a problem.

grey circle

3.4

"Could use a good cleaning"

Rooms and bathrooms are untidy, but pool area is clean. Moderately clean hotel facilities.

grey circle

3.1

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

grey circle

2.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish.

grey circle

2.5

"WiFi system needs upgrading"

Wifi quality could be improved.

grey circle

8.6

"Great location"

Excellent location close to the beach.

grey circle

7.8

"Tasty breakfast"

Tasty breakfast.

grey circle

7.3

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Great hotel security. Room service could have been improved.

grey circle

5.9

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Older rooms with inadequate A/C, furniture, and bathrooms. Poorly maintained and cleaned rooms. Shower can be a problem.

grey circle

4.2

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

3.0

"Value for money could be better"

Value for money could be better.

grey circle

2.5

"WiFi system needs upgrading"

Wifi quality could be improved.

grey circle

2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

grey circle

7.1

"Fantastic service"

Fantastic service.

grey circle

6.6

"Comfortable"

Beds are decent and generally comfortable.

grey circle

5.8

"Food is all right"

Food is all right.

grey circle

5.5

"Room is all right"

Average rooms with standard beds.

upload your photos

Browse GRAND HOTEL ACAPULCO traveller photo gallery

Photos from travellers