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COSTERA MIGUEL ALEMAN 1 , 39869, Acapulco de Juárez, Mexico

Review Score

Based on 2024 reviews

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7.9

Location

7.9

190 reviews

Breakfast

7.7

35 reviews

Service

6.4

437 reviews

Room

5.3

459 reviews

WiFi

3.2

29 reviews

Bar and Beverages

2.9

12 reviews

Value for money

2.2

151 reviews

100% Verified Real Reviews

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7.9

"Great location"

Great location. Close to the beach, with great shopping and sightseeing nearby. Accessible by car, but parking is costly.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Service is adequate"

Guests complain about the professionalism of the staff and management. Reception and restaurant service are not great, but is friendly. Hotel security is ok. Room service could have been improved.

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5.3

"Room is all right"

Large, okay rooms with great balconies and views. Furnishings leave something to be desired, as does the cleanliness of the rooms. Inadequately maintained rooms with complaints about the A/C, minibars, and TV's. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Bar could improve"

Bar could improve.

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2.2

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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8.0

"Great location"

Great location near lots of shopping.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.2

"Service is adequate"

Friendly but unprofessional service, with complaints about reception and housekeeping staff. Hotel security is ok.

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4.7

"Room needs to be improved"

Deficient A/C and not very comfortable beds in old, unclean rooms. Rooms are large with great views but rooms and bathrooms poorly-maintained. Shower can be a problem.

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4.1

"Could use a good cleaning"

Pool relatively clean but rooms are untidy.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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2.7

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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7.9

"Great location"

Great location.

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7.8

"Tasty breakfast"

Tasty breakfast.

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6.4

"Service is adequate"

Friendly but unprofessional service.

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5.2

"Room is all right"

Average rooms, poorly cleaned and maintained. Somewhat outdated rooms with poor beds, bathrooms, and A/C. Spacious rooms with excellent views.

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4.1

"Could use a good cleaning"

Rooms could be cleaner.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement. Hotel grounds need more attention.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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2.0

"Value for money could be better"

Value for money could be better.

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6.6

"Service is adequate"

Service is adequate.

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5.2

"Room is all right"

Room is all right.

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