cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

COSTERA MIGUEL ALEMAN 1 , 39869, Acapulco de Juárez, Mexico

Review Score

Based on 1406 reviews

heart

7.5

Location

8.3

149 reviews

Pool

8.0

133 reviews

Breakfast

7.3

34 reviews

Service

5.8

364 reviews

Room

4.5

415 reviews

Amenities

4.1

166 reviews

Cleanliness

4.1

118 reviews

WiFi

2.9

29 reviews

Value for money

2.7

126 reviews

Vibe

2.4

129 reviews

100% Verified Real Reviews

grey circle

8.3

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach. Pricey, inconvenient parking. Not ideal for sightseeing.

grey circle

8.0

"Great pool"

Clean pool area.

grey circle

7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

5.8

"Service is adequate"

Poor restaurant service and housekeeping, but professional enough service overall. Service is welcoming but the reception is subpar. Hotel security can be an issue. Valet service is ok. Room service is average.

grey circle

4.5

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Large rooms with great balconies and views. Mediocre sized, poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

grey circle

4.1

"Amenities are not the best"

Outdated facilities with a decent entrance area. Elevator in need of updating. Architecture not so nice.

grey circle

4.1

"Could use a good cleaning"

Rooms and bathrooms are untidy, but pool area is clean. Moderately clean hotel facilities. Dining area is relatively clean.

grey circle

2.9

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

2.7

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

grey circle

2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish. Luxurious Hotel. Entrance area is ok. Awesome for a beach holiday.

grey circle

8.0

"Great location"

Good location with shopping nearby but poor access to parking.

grey circle

6.9

"Breakfast is average"

Breakfast is average.

grey circle

6.1

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception. Hotel security can be an issue.

grey circle

4.2

"Room needs to be improved"

Old, poorly maintained rooms with substandard A/C and furnishings. Rooms are large with great views but rooms and bathrooms poorly-maintained. Shower can be a problem.

grey circle

4.1

"Could use a good cleaning"

Untidy rooms, but clean pool area. Moderately clean hotel facilities.

grey circle

4.1

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating. Architecture not so nice.

grey circle

3.3

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

grey circle

2.8

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish.

grey circle

8.1

"Great location"

Great location.

grey circle

7.4

"Tasty breakfast"

Tasty breakfast.

grey circle

6.1

"Service is adequate"

Friendly but unprofessional service, and complaints about housekeeping.

grey circle

5.0

"Room is all right"

Poorly maintained and cleaned rooms with substandard A/C. Rooms are old but spacious, with great views, but bathrooms are poor.

grey circle

4.0

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

3.9

"Amenities are not the best"

Hotel buildings could use some improvement. Hotel grounds need more attention.

grey circle

2.7

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

2.5

"Value for money could be better"

Value for money could be better.

grey circle

2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

6.7

"Comfortable"

Beds are decent and generally comfortable.

grey circle

6.0

"Service is adequate"

Service is adequate.

grey circle

5.5

"Food is all right"

Food is all right.

grey circle

5.1

"Room is all right"

Average rooms with standard beds.

Upload your photos

Browse GRAND HOTEL ACAPULCO traveller photo gallery

Photos from travellers