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Piazza Italia, 1, 15011, Acqui Terme, Italy

Review Score

Based on 1147 reviews

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7.5

Location

8.2

201 reviews

Wellness Area

8.0

154 reviews

Cleanliness

6.3

69 reviews

Breakfast

6.2

174 reviews

Service

6.1

224 reviews

Amenities

5.0

61 reviews

Vibe

4.9

113 reviews

Food

4.3

70 reviews

Pool

3.9

25 reviews

Room

3.9

285 reviews

Comfort

3.5

189 reviews

WiFi

2.4

15 reviews

100% Verified Real Reviews

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8.2

"Great location"

Great location. Average parking. Great shopping and near the city centre with decent sightseeing. Affordable parking.

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8.0

"Great wellness & sports facilities"

Clean and nice sauna area.

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6.3

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities. Clean wellness & sports facilities.

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6.2

"Breakfast is average"

Breakfast is average.

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6.1

"Service is adequate"

Service efficiency and reception are OK, but management are lacking. Lacking housekeeping and poor restaurant service, but friendly service overall.

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5.0

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Hotel grounds need more attention.

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4.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel. Stylish hotel. Good choice for a city trip.

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4.3

"Food could be better"

Substandard dining experience and unpopular side dishes. Good menu, and so-so desserts and fruits.

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3.9

"Pool should be renewed"

Pool should be renewed.

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3.9

"Room needs to be improved"

Poorly maintained, old rooms with poor air conditioning and uncomfortable beds. Rooms are small and furniture and TV's substandard. Rooms spacious and relatively tidy. Shower can be a problem.

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3.5

"More comfort would be nice"

Poor comfort, particularly beds, and cramped bathrooms. Large, but noisy rooms with complaints about the A/C.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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8.3

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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8.2

"Great location"

Great location with good parking availability.

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6.5

"Service is adequate"

Service is acceptably professional but very friendly, with decent reception and housekeeping.

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6.4

"Breakfast is average"

Breakfast is average.

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6.4

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.1

"Ordinary amenities"

Average hotel building.

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4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.3

"Pool should be renewed"

Pool should be renewed.

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4.1

"Food could be better"

Food could be better. Great menu.

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3.7

"Room needs to be improved"

Uncomfortable beds and old, poorly maintained rooms. Rooms are small and furniture and TV's substandard. Rooms spacious and relatively tidy. Shower can be a problem.

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3.4

"More comfort would be nice"

Generally uncomfortable, particularly beds, with noisy rooms and poor bathrooms. Spacious rooms.

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8.1

"Great location"

Great location with good parking availability.

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8.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.2

"Breakfast is average"

Breakfast is average.

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5.9

"Service is adequate"

Service is average, but very friendly.

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5.6

"Fairly good value for money"

Fairly good value for money.

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5.1

"Decent vibe"

OK vibe and a friendly atmosphere.

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4.4

"Food could be better"

Food could be better.

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4.0

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

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3.4

"More comfort would be nice"

Not very comfortable, with poor beds.

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8.3

"Great location"

Great location.

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8.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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5.9

"Fairly good value for money"

Fairly good value for money.

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5.8

"Breakfast is average"

Breakfast is average.

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5.7

"Service is adequate"

Service is average, but very friendly.

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3.5

"Room needs to be improved"

Room needs to be improved.

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