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Via Roma 398, 90139, Palermo, Italy

Review Score

Based on 2094 reviews

heart

7.9

Location

9.0

493 reviews

Breakfast

8.9

534 reviews

Service

8.0

499 reviews

Comfort

7.3

349 reviews

Amenities

6.2

357 reviews

Vibe

5.8

434 reviews

Room

5.4

689 reviews

Bar and Beverages

4.7

24 reviews

WiFi

3.8

46 reviews

Cleanliness

3.3

191 reviews

Wellness Area

0.0

6 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Near to public transport and the airport. Reasonably accessible by car.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Decent waitstaff and management. Great concierge service. Booking process is sufficient. Valet service is ok. Pool bar needs better service. Room service is average.

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7.3

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

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6.2

"Ordinary amenities"

Average hotel building. Excellent terrace and entrance area. Hotel grounds not rated highly, with outdated facilities. Beautiful architecture. Elevator in need of updating.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Luxurious Hotel. Good for traveling with friends. Nice boutique hotel. Nice for romantic trips.

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5.4

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Poorly maintained and cleaned rooms, with substandard furnishing and A/C. Bathrooms are large but with substandard cleaning. Old rooms with poor TVs and no views. Shower can be a problem.

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4.7

"Bar could improve"

Bar could improve. Pool bar needs better service.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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0.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.6

"Great location"

Great location. Near downtown with great sightseeing and shopping. Pricey, inconvenient parking.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception. Average wait staff and housekeeping.

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6.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Stylish hotel. Pleasant entrance area.

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6.2

"Ordinary amenities"

Outdated facilities, but decent hotel building and pleasant surroundings. Elevator in need of updating. Beautiful architecture.

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6.2

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Guests complain about cleanliness, maintenance, and furnishing. Bathrooms are large but with substandard cleaning. Rooms need updating with bad TV's and A/C.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.2

"Great location"

Great location.

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8.7

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Friendly service and great reception.

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7.5

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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6.1

"Ordinary amenities"

Average hotel building.

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5.4

"Room is all right"

Substandard bathrooms and complaints about age and tidiness of rooms. Excellent beds but poor furnishing, in big but poorly maintained rooms.

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5.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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3.3

"Could use a good cleaning"

Rooms could be cleaner.

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9.0

"Great location"

Great location.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Friendly service.

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6.5

"Ordinary amenities"

Average hotel building.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.4

"Room is all right"

Large rooms, decent bathrooms, and good beds. Poorly maintained and cleaned rooms.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

Photos from travellers