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Grand Hotel et des Palmes

  • hotel stars
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Via Roma 398, 90139, Palermo, Italy

Review Score

Based on 1810 reviews

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8.1

Location

9.2

425 reviews

Breakfast

9.1

469 reviews

Service

8.2

444 reviews

Amenities

6.4

305 reviews

Vibe

6.1

350 reviews

Room

5.6

572 reviews

WiFi

4.7

59 reviews

Cleanliness

3.7

147 reviews

Wellness Area

1.9

6 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Near to public transport and the airport.

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9.1

"Tasty breakfast"

Tasty breakfast.

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8.2

"Fantastic service"

Warm service and reception, but bar service lacking. Average wait staff and housekeeping. Great concierge service. Valet service is ok. Smooth booking process.

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6.4

"Ordinary amenities"

Hotel building and grounds are alright. Great entrance area, but outdated facilities. Beautiful architecture. Elevator in need of updating. Adequate terrace.

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6.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Luxurious Hotel. Nice boutique hotel. Good choice for a city trip. Good for traveling with friends.

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5.6

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Poorly cleaned, older rooms with subpar TVs and furniture. Subpar views and poorly-maintained rooms with insufficient A/C and unstocked minibars. Bathrooms are not great, but moderately clean. Shower can be a problem.

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4.7

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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3.7

"Could use a good cleaning"

Bathrooms are relatively clean, but rooms are less well cleaned. Hotel facilities could use a good clean.

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1.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.2

"Tasty breakfast"

Tasty breakfast.

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8.5

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Near downtown with great sightseeing and shopping.

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8.4

"Fantastic service"

Service is friendly, with relatively good housekeeping and restaurant service.

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6.6

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Pleasant entrance area.

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6.4

"Ordinary amenities"

Outdated facilities, but decent hotel building and pleasant surroundings. Beautiful architecture. Elevator in need of updating.

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6.3

"Room is all right"

Bathrooms are relatively clean, but rooms lack maintenance. Comfortable beds in spacious rooms. Older and poorly cleaned rooms with inadequate A/C. Poor views, furniture, and TV's. Shower can be a problem.

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4.5

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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3.4

"Could use a good cleaning"

Bathrooms are relatively clean, but rooms are less well cleaned. Hotel facilities could use a good clean.

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9.2

"Great location"

Great location.

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8.8

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.2

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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6.2

"Ordinary amenities"

Average hotel building.

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5.5

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.3

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Inadequately cleaned and maintained rooms and bathrooms. Old rooms with poor furniture and TV's.

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4.5

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.4

"Could use a good cleaning"

Rooms could be cleaner.

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9.2

"Great location"

Great location.

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9.1

"Tasty breakfast"

Tasty breakfast.

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8.2

"Fantastic service"

Service is professional and friendly.

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6.8

"Ordinary amenities"

Average hotel building.

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6.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.6

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Untidy, poorly-kept rooms with poor furniture and bathrooms.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

Photos from travellers